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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
850 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 850 reviews

April 01, 2025

The customer service department is always pleasant. The service department (Eric) is willing to explain in detail what I need. Of course I think everything is a little to expensive but he is patient wi More

by Shortstack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hertzog
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us! We appreciate you making us your service home, and look forward to seeing you again.

April 01, 2025

Excellent customer service. I was provided a positive experience. Staff were courteous, knowledgeable and caring. More

by zanosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Johns, Mike DeSilva, Chris Grobmyer
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 31, 2025

This was my first time buying a car and it was a wonderful experience. Everyone was extremely friendly and efficient. My salesman Charlie was knowledgeable and charismatic. More

by Sarah Usko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Kindig, Jeff Gessler
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We appreciate you entrusting us with your first car purchase, and hope you are enjoying your new ride.

March 31, 2025

Great service and everyone is very kind. I will definitely be getting all of my services done here from now on More

by Kayden m
Recommend Dealer
Yes
Employees Worked With
Many Emahizer
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We look forward to welcoming you back for your next visit.

March 31, 2025

Jamie was a wonderful salesman! Quick and efficient and answered all my questions. So friendly and informative. It was a Very smooth transaction from start to finish. Would highly r More

by Lissabeauty7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie bergamasco
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with our team! We appreciate you choosing to work with us, and hope you're enjoying your new car.

March 31, 2025

Every thing went well no problems they took care of my recall in a timely manner More

by Kreiter207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there name
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing us. We hope to see you again!

March 31, 2025

Excellent service for the last five years! Appointments always available; service department clean with friendly staff. Good customer service each and every time. More

by claudette46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin, Khari Singleton
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We appreciate you making us your service home, and look forward to welcoming you back for your next appointment.

March 30, 2025

I have always been treated wonderful. From sales to service it is always a pleasant experience. Service may be a few dollars more, but it's worth it. More

by James1222champs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes Bryan Alton
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your home for all your Subaru needs! We value your continued loyalty, and look forward to welcoming you back for your next visit.

March 30, 2025

My experiencing with all the staff, from booking to paying was professional, friendly and prompt service. More

by cindyhinds
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us- we hope to see you again.

March 30, 2025

Excellent customer service, not long of a wait. Only complaint is the lack of snacks this time and the lack of variety of tea. I like the green jasmine tea you used to have. More

by hkane009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Apr 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We will share your comments with our facilities team, and hope for another opportunity to serve you in the future!

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