#1 Cochran Subaru Monroeville
Monroeville, PA
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We came in to test drive and take a first look at Subaru's vehicles and ended up buying a new Subaru Outback the same day. Ed Johnson was great, very nice guy, no pressure, and very knowledgeable. Subaru's vehicles and ended up buying a new Subaru Outback the same day. Ed Johnson was great, very nice guy, no pressure, and very knowledgeable. More
Cochran provides great sales and great service! We've purchased three new Subaru vehicles from Cochran (and will likely be adding a fourth!) The entire buying process was flawless...keep up the good wor purchased three new Subaru vehicles from Cochran (and will likely be adding a fourth!) The entire buying process was flawless...keep up the good work, Ron! More
Purchasing my vehicle was enjoyable, not like past experiences at other dealerships that I walked out of. Anna was very friendly and very helpful. The new car manager was also very friendly and helpf experiences at other dealerships that I walked out of. Anna was very friendly and very helpful. The new car manager was also very friendly and helpful. More
The staff was very friendly from the receptionist to the sales manager. I haven't had any service yet so I can't comment on it. The sales floor was very busy at times but our sales person was very fair with sales manager. I haven't had any service yet so I can't comment on it. The sales floor was very busy at times but our sales person was very fair with time. Overall my experience was great. The only thing I would do differnt is make sure I know what options are on the car, thought the car came with fog lights and splash guards, but it came with the blueconnect instead. More
Buying a new car is always stressful. The sales and financial staff made it more pleasant than I expected. This experience was a sharp contrast to our chilly reception 8 years ago at the same dealershi financial staff made it more pleasant than I expected. This experience was a sharp contrast to our chilly reception 8 years ago at the same dealership when we stopped by. We ended up buying our 2003 Forester in the North Hills instead. More
This is our second purchase from Shelly. We have a legacy and now the forester. The reason we came back was because Shelly was extremely helpful and friendly to our needs. We did not feel pressured which is and now the forester. The reason we came back was because Shelly was extremely helpful and friendly to our needs. We did not feel pressured which is very important when buying a car. Also she is very knowledgeable about subarus when we had questions. The price we paid was also very reasonable for the type of vehicle we purchased. Overall we had a great experience at #1 Cochran. More
This is the first car I have bought and was unfamiliar with the whole process. Shelly and everyone who worked with me at #1 Cochran were very helpful and took the time to answer all of my questions. I am with the whole process. Shelly and everyone who worked with me at #1 Cochran were very helpful and took the time to answer all of my questions. I am extremely satisfied with my new 2011 Subaru Forester. I would recommend this dealership to anyone because of the excellent service I received. More
Our experience was very nice. Anna Johns was a great person and did not hesitate to help us in any way she could. Everything was taken care of and we are very happy with the Forester. We would definat person and did not hesitate to help us in any way she could. Everything was taken care of and we are very happy with the Forester. We would definately deal with Cochran again. More
My experience at #1 Cochran Subaru was top notch. Everyone I encountered was friendly and extremely helpful. It was a very quick and easy process. I worked with Shelly Catanzano and it could not ha Everyone I encountered was friendly and extremely helpful. It was a very quick and easy process. I worked with Shelly Catanzano and it could not have been better! She was friendly, gave me all the information I needed and was straight forward. I picked an Impreza five door and absolutely love it. She even helped me set up the bluetooth with my phone! I am incredibly happy with the deal I received on my car, the car itself and my experience with Shelly at #1 Cochran Subaru. I will be a longtime customer of Shelly's and of #1 Cochran Subaru! More
I purchased a 2011 Subaru Outback from this dealership in October 2010. Shelly knew all the in's and out's of the Outback, and was very helpful. This is not the first car bought at #1 Cochran, we bought a br October 2010. Shelly knew all the in's and out's of the Outback, and was very helpful. This is not the first car bought at #1 Cochran, we bought a brand new GMC Terrain in December 2010. I must say, the GMC dealer knew NOTHING about the 45,000 vehicle I just purchased. They didnt even seem like they wanted us there, it was strange. This type of service from the GMC side continued with 2 service visits there with the GMC, just plain bad. As far as the Subaru Outback, I had some issues with it, and Ken Nutter the Service Manager was fantastic. He drove, to my work, which is 25 miles each way to pick up my Subaru and give me a loaner, not once, but 4 times. Fantastic Customer service. I would rather pay a little more, and have Ken as my service manager, than not. More