#1 Cochran Subaru Monroeville

We came to #1 Cochran Subaru to look at and test drive a legacy not really intending on buying that day. After many hours of Ed spending time with me telling me about the safety and features of the legacy a legacy not really intending on buying that day. After many hours of Ed spending time with me telling me about the safety and features of the legacy and test driving one i decided to buy it on the spot. I originally was unsure whether to buy or lease the vehicle but Ed went through the pros and cons of both options with me and helped me to decide to buy the car. He was very helpful answering all of my questions and patient with me while i tried to decide what color i wanted. Thanks Ed for making it a great experience and to the rest of Subaru as everyone i interacted with was very nice and helpful. More

Excellent service, excellent work, always return calls or emails promptly. Have me me feel, over the years, that I can TRUST them. They have always made me feel that they value my business and go out of thei emails promptly. Have me me feel, over the years, that I can TRUST them. They have always made me feel that they value my business and go out of their way to make me feel that I am appreciated as an individual. They have made me feel that they are my partners in keeping my beloved Subaru in the best possible condition, so that I can keep it on the road for many years and many more miles. I not only would recommend them, I HAVE recommended them, and certainly will again! More

I found the whole new-car-buying experience to be a great one at Cochran Subaru. Shelly was pleasant, informative and not overbearing. I went to three dealerships that day and had every intention to wait a c one at Cochran Subaru. Shelly was pleasant, informative and not overbearing. I went to three dealerships that day and had every intention to wait a couple days before deciding. My initial meeting with Shelly was so positive, I ended up going back to Cochran the same day and buying a car. More

Ed Johnson was very professional and helpful. He listened to what we were looking for in a car and he was very knowledgeable with answers to our questions. We were looking for a safe car and he was listened to what we were looking for in a car and he was very knowledgeable with answers to our questions. We were looking for a safe car and he was able to show us the safety reviews and all the safety components the Outback had. We were never pressured into buying a car right away. He listened to our concerns. questions and comments. He took the time to show us how to use different controls of the car. Explained new features and demonstrated them. When we noticed a few tiny marks on the car he immediately found out that it was a little wax and had someone come over and clean it off. Ed would not let us leave until we were 100% satisfied. The dealership was very clean and organized. There was always someone asking if we needed help. I would recommend this dealership to anyone looking to by a Subaru. I would also tell them to ask for Ed. More

I had zero intention of getting rid of my car any time in the near future... until the day I noticed my dream car sitting on Cochran's lot. On a Sunday evening when the dealership was closed I stopped by to the near future... until the day I noticed my dream car sitting on Cochran's lot. On a Sunday evening when the dealership was closed I stopped by to check out the used Subaru Impreza STi, and I was shocked to see such a great price on the low mileage certified used vehicle. Within a day or two I stopped in when they were open to discuss the deal, and I'm happy to say that I was assigned to Rich Earl. I am a female, and because of that, shops and dealers have assumed that I'm clueless when it comes to cars many times in my life. I half expected similar treatment when I walked in the door looking to talk about purchasing a high performance vehicle. However, Rich Earl was respectful, friendly, and helpful every step of the way - it was truly a pleasure working with him. The entire process was smooth and pleasant. Cochran offered me a very fair price on my trade-in, they quickly fixed a bit of damage on the bumper that I had pointed out, and they gave me an amazing price on the STi. After we sealed the deal, Rich called me several times to follow up on the car, and when I stopped in a month later he came over to me and treated me like an old friend. I would absolutely recommend Cochran to anyone looking for a new or used car. More

This is the second Subaru we purchased from Cochran and from Rich Earl as our salesperson. We have been pleased with the quality and value of these vehicles and Rich took the time to get to know our needs from Rich Earl as our salesperson. We have been pleased with the quality and value of these vehicles and Rich took the time to get to know our needs and wants in a vehicle. I would definitely recommend my sons call Rich when ready to move over to a Subaru! Also - a word about the service department - I developed a slow leak in one tire after a month and the service department got me in same day and fixed the problem in less than an hour and even gave me a free car wash! Thanks! More

A friend recomended Harry to me as the sales person to talk to, and he did a terrific job making the sale. My daughter bought 2 subarus from him and I bought one. We will deal with Harry any time we need talk to, and he did a terrific job making the sale. My daughter bought 2 subarus from him and I bought one. We will deal with Harry any time we need a car. More

I have purchased 3 cars now from Cochran Subaru and have always been very pleased. Everyone I've worked with at this dealership, from sales to service staff, has always been professional, knowledgeable, an always been very pleased. Everyone I've worked with at this dealership, from sales to service staff, has always been professional, knowledgeable, and courteous. In particular, I have purchased all three cars from Harry Gosnell, and he has been outstanding to work with. Harry is very easy to deal with and has done everything he can to make sure I've been happy with each vehicle. In addition to the three I've purchased, Harry has also sold a car to my father, who is extremely happy with his purchase as well. I would gladly (and have) suggest to anyone looking for a new car to go see Harry at Cochran Subaru. More

In 2010 I purchased a new Subaru Impreza for my wife from my old friend Rich Earl at Cochran #1. I have had 4 Subaru vehicles in the past and think they are one of the biggest bargains you can find on the a my old friend Rich Earl at Cochran #1. I have had 4 Subaru vehicles in the past and think they are one of the biggest bargains you can find on the automotive market. We were so impressed with the 2010 that when I decided on a new car for myself, of course it was a 2011 Subaru Impreza. I like the no-nonsense approach to purchasing a new car at #1 Cochran and the professionalism demonstrated by all their staff. Rich Earl has been with Subaru for many years, and when he sees me he knows I'm there to do business. I have told him on numerous occaisions that he is "not just a car salesman, but a friend". More

I was shopping for a new Subaru Legacy for quite a while before I went into Cochran. I didn't even consider Cochran because they are about a half hour drive from my house. But, a friend recommended Cochran, before I went into Cochran. I didn't even consider Cochran because they are about a half hour drive from my house. But, a friend recommended Cochran, so I paid them a visit. Ron Riggle worked with me when I arrived. His consultative approach rather than attack salesman was refreshing. I didn't buy on my first visit, and I continued to correspond and negotiate terms via email. His response time was excellent. I as having a hard time deciding between the 4 and 6 cylinder boxer engine. I wasn't sure the 4 cylinder would have enough power. He suggested I take one for another drive. I went in early one saturday, and he handed me the keys to a brand new car with the exact features I wanted. I went for an extended drive, and that is what I needed to know that the 4 cylinder was perfect for me. More