#1 Cochran Subaru Monroeville

Jeff Gessler assisted me in finding the Outback I required in a most professional and customer friendly manner. Upon agreeing on an excellent price, he introduced me to Harry Gosnell, who promptly an required in a most professional and customer friendly manner. Upon agreeing on an excellent price, he introduced me to Harry Gosnell, who promptly and efficiently took me for a test drive. Harry's knowledge of the vehicle was impeccable. This was certainly one of the best experiences I've had at a dealership. More

I have been dealing with Chocran since they opened their Subaru Dealership. I plan to continue to do so for as long as I own a Subaru and I have two of them. They have always been professional and helpful Subaru Dealership. I plan to continue to do so for as long as I own a Subaru and I have two of them. They have always been professional and helpful in getting my cars serviced right the first time. I have only had two problems in the years I have been coming there and they fixed them immediately. I would recommend this dealership to anyone who is in the market for a car or service. More

I have been driving the same vehicle since 1990. Shopping for a new vehicle was a big deal to me. I must have test drove 10 different vehicles from a variety of dealerships around the Western PA area. Pract for a new vehicle was a big deal to me. I must have test drove 10 different vehicles from a variety of dealerships around the Western PA area. Practically every dealership I went into creeped me out due to pressure and uninformative sales personnel. One salesman at a Honda dealership up the road insisted on talking to me about Hockey (which I don't like) and assumed every person that walks into his store feels privileged to even be looking at their selection. It was a total turn off. At that point, I decided to contact dealerships via internet and request dealer invoice prices. Cochran was the only dealership that didn't play games and got right to the point. As soon as I walked into Cochran Subaru, I felt a breath of fresh air. I wasn't gawked at and I was listened to with respect. Of course, every dealership wants their sale, but Cochran Subaru delivered what I was looking for. I worked with Shelly Catanzano. She was informative, cordial and laid back. And, she was able to to talk price without getting defensive or make me uncomfortable. I ended up getting exactly what I was looking for with the right price. Shelly's follow up was on the money. I had a few requests she was able to take care of for me and her email correspondence has been prompt. If you are in the area, don't hesitate to visit Cochran Monroeville. More

Purchased a 2013 Impreza. Entire experience was positive. Shelly was attentive to our needs and followed through on all requests. All staff were very professional and appreciative. Shelly was attentive to our needs and followed through on all requests. All staff were very professional and appreciative. More

Great people to deal with. They took the time to make the experence both informative and pleasant. Follow up after the sale by Shelly was excellant. experence both informative and pleasant. Follow up after the sale by Shelly was excellant. More

Call was answered right away. Friendly and helpful on phone. Upon arrival was waited on within 2 minutes and the whole wait time was less than 45 minutes. Great service. The Tech was also very nice and e phone. Upon arrival was waited on within 2 minutes and the whole wait time was less than 45 minutes. Great service. The Tech was also very nice and even had a bit of fun because I was watching the work being done through the window. Great experience! I drove an extra 20 minutes to come to this location vs. the closer dealer that never bothered to answer the phone when I called to make the appointment. The Service was done at #1 Cochran Subaru not the Buick/Cadillac location. More

I always receive excellant service! The guys are always friendly and answer any questions that I have. Normally I cannot leave my vehicle to get serviced and I have to wait for it ~ it is always completed friendly and answer any questions that I have. Normally I cannot leave my vehicle to get serviced and I have to wait for it ~ it is always completed under the time frame I am given which leaves me a happy customer. More

After visiting my local dealership 3 times, talking to several others, only Cochran took me seriously! My WRX purchase at Cochran was a blast to drive home! several others, only Cochran took me seriously! My WRX purchase at Cochran was a blast to drive home! More

I dropped my car off for the day to have my oil changed. It was promptly completed and I was notified when it was done. Zack was very friendly and helpful explaining everything that was performed and what i It was promptly completed and I was notified when it was done. Zack was very friendly and helpful explaining everything that was performed and what it cost. No one tried to sell me on things I didn't need and that is something I can appreciate. I will definitely continue to have my car serviced here. More