#1 Cochran Subaru Monroeville

The used car manager. Was out of line. I have never bought a car from Cochran and never will. Was told car one owner. No car was 3 owner. Mileage was incorrect told 12 tho Was out of line. I have never bought a car from Cochran and never will. Was told car one owner. No car was 3 owner. Mileage was incorrect told 12 thousand had 19 thousand. Was told by manager to go buy one somewhere else. He would not even come down on price. He wanted every penny for his over blue book price. The Subaru service was great. My problem is with used car manager. I will never go back for anything at Cochran. Will go to another dealership. Was interested in purchasing a Cadillac. I will find one somewhere else. More

Helpful, pleasant experience with employees. would recommend to other customers to come here. They were patient! would recommend to other customers to come here. They were patient! More

This is the second time buying a car from them, both times we were very satisfied times we were very satisfied More

Every person at the dealership was extremely helpful and friendly. It was very busy when we were there, but we did not wait too long. There were comfortable chairs to use and coffee to drink while we waite friendly. It was very busy when we were there, but we did not wait too long. There were comfortable chairs to use and coffee to drink while we waited. The showroom was clean and welcoming. More

Service advisor was knowledgeable and communicative. And he called me when he had information to share. I also appreciated that I was provided a loaner car when it became evident that repairs would run And he called me when he had information to share. I also appreciated that I was provided a loaner car when it became evident that repairs would run into the following day. More

Easy process. Mandy in service is wonderful. Always kind, courteous, and helpful. Nowhere better to go. Mandy in service is wonderful. Always kind, courteous, and helpful. Nowhere better to go. More

They went above and beyond for me. My biggest concern was the width of my garage. And I didn’t have a ride to the agency. My fabulous sales agent not only came and picked me up but put My biggest concern was the width of my garage. And I didn’t have a ride to the agency. My fabulous sales agent not only came and picked me up but put the car i wanted to get into my garage so I could be sure it fit! More

Reliable. Easy to work with. Comfortable waiting area. Enough words already. Too many words words. Easy to work with. Comfortable waiting area. Enough words already. Too many words words. More

Went to get an oil change. I was told you didn’t need an appointment. I arrived around 1230 and inquired about it. They said no problem and it would be between 45 minutes to I was told you didn’t need an appointment. I arrived around 1230 and inquired about it. They said no problem and it would be between 45 minutes to one hour. It was only 45 minutes The staff was very friendly and they had a very waiting room. Thank you More

The salesman was very helpful and did a good job in putting us in the right car putting us in the right car More