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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
708 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 708 reviews

March 03, 2025

Quick and easy. Did a thorough job and I appreciate the video review, and everyone was great to work with. More

by andreahc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're especially glad to hear you enjoyed our technician video feature. We hope to see you again!

March 03, 2025

Good service. Good professionals. They made my experience easy and pleasant. And I’m happy with my car. More

by barbfichtner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Jim, and Mary Beth
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We appreciate your business, and wish you many happy miles ahead in your new car.

March 03, 2025

Disappointed in the service department’ Had an 8 30 appointment didn’t get my car back till 4 45 Told I needed back brakes a year ago and received a quote This years inspection a year later I did no More

by jpquinlisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your concerns with us. We apologize for the delay you experienced, and would like to look further into the brake recommendations you received. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can better assist.

March 03, 2025

Very approachable, made me feel comfortable and helped come to a deal without feeling pushy More

by Aj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Kindig, Jeff Gessler
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! It's our pleasure to help. We hope to see you again!

March 03, 2025

The experience was great! Just a friendly, extremely welcoming environment. 10 out of 10 would do again! More

by 412static
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We appreciate your recommendation, and look forward to working with you again.

March 03, 2025

The dealership itself is a nice campus. Bryan was very attentive and helpful throughout the process and knowledgeable about the Outback we were interested in More

by nick_marsella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Alton
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're glad to hear you enjoyed working with our team, and hope for the opportunity to serve you again.

March 02, 2025

Try to charge me for things I know I don't need. Tried telling me I needed all new tires when 2 were brand new. Had it in and found out 2 weeks later my expectation was up. Like they couldn't do tha More

by ahyatt2087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us- we apologize for any miscommunication regarding recommended services, and will look into this internally to address for the future. We hope for another opportunity to better serve you.

March 02, 2025

So far, my experience at Cochran Subaru has been positive and a pleasure to work with. More

by tsimmons221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

We're glad to hear it! Looking forward to seeing you again.

March 02, 2025

Staff was completely professional. The waiting area was fantastic. Very comfortable chairs and a work area for laptops. Coffee. I can move my office in there. More

by tlpesanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grazulius
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great feedback! We're glad to hear you felt comfortable during your visit, and hope to see you again.

March 02, 2025

Went in for express service for a new battery and oil change. It took longer than expected, but Matt was great about acknowledging that. More

by Anc64
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew should get 5 stars
Mar 04, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for your understanding! We hope for another opportunity to serve you in the future.