#1 Cochran Subaru Monroeville
Monroeville, PA
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I arrived late on a friday afternoon to test drive a car(3:45pm,they close at 6pm on friday). After a short wait, Anna had the car pulled up to the lot and ready to drive. The car had recently arrived t car(3:45pm,they close at 6pm on friday). After a short wait, Anna had the car pulled up to the lot and ready to drive. The car had recently arrived to the dealership and was still covered in plastic, I like the fact that I was the first to test drive it and I wasn't told to come back the next day because it was not ready. After the very informative test drive I decided I wanted the car and settled on a price. David personally went to the service department(aprox. 5:20 pm) area to see if they could have the car ready that day. They asked if it would be possible to pick it up the next day, of course! It's 5:30 pm and they close a 6 pm. as an hourly worker myself, I don't want the service personal to work over just for me. I arrived the next day and had a very detailed explanation of all the features of the car by Anna and David made all the paperwork easy. I've purchased 2 other new cars in the past 11 years and this is by far the best dealership I've dealt with. More
Had a wonderful experience here after having a terrible experience at Baierl in the north hills. Harry was knowledgeable and reasonable and helped me make my first solo car purchase easy even though I was experience at Baierl in the north hills. Harry was knowledgeable and reasonable and helped me make my first solo car purchase easy even though I was really unprepared. I got the car I wanted for a price I could totally afford. Can't ask for better than that. More
Overall we had a great experience. The process was for the most part quick and painless. Compared to previous car buying experience this was by far the best. We enjoyed an awesome test drive with Harry the most part quick and painless. Compared to previous car buying experience this was by far the best. We enjoyed an awesome test drive with Harry that really showed off what the outback is capable of. We were dreading going into financing, but David was very informative about our options without being too pushy or hiding the facts. Great job! More
I had a great experience all around everyone was very friendly. I asked to buy the showroom car and they let me know it was no problem what so ever. I also wasn't pressured and that made me feel good. friendly. I asked to buy the showroom car and they let me know it was no problem what so ever. I also wasn't pressured and that made me feel good. More
Buying a car from Cochran was easy. We already had an idea of what we were looking for anyway. Anna Johns showed us what was available on the lot and we were able to test drive and make the purchase rel idea of what we were looking for anyway. Anna Johns showed us what was available on the lot and we were able to test drive and make the purchase relatively smoothly. We even got a fair price on our trade-in. When my husband turned in the wrong key, she mailed it back to us in short order. No problems with the experience and will definitely be back again. More
We had a very positive experience at Cochran as we had a recall item taken care of for our Subaru Legacy. I must say that Charlie Dillon provided excellent customer service to myself, and as I observed him recall item taken care of for our Subaru Legacy. I must say that Charlie Dillon provided excellent customer service to myself, and as I observed him with others, he was truly outstanding. Cochran is very fortunate to have Charlie as an employee of theirs. Rick Nedley More
My experience with this dealership was fantastic. Every single employee that I spoke with and dealt with was great. Very helpful and made buying my new car such a fun experience. I'd recommend anyone to wo single employee that I spoke with and dealt with was great. Very helpful and made buying my new car such a fun experience. I'd recommend anyone to work with Number 1 Cochran. More
I needed a new car right away as I totalled my other one. Wasn't set on any make or model. They provided me with several choices and made my experience very easy and enjoyable. Would recommend them to my fri Wasn't set on any make or model. They provided me with several choices and made my experience very easy and enjoyable. Would recommend them to my friends and family. More
Usually, I hate going to buy a new car, but this was a much better experience. I started my search online and was contacted by Charmaine Smith. She was very helpful and also setup a test drive for me. Whe much better experience. I started my search online and was contacted by Charmaine Smith. She was very helpful and also setup a test drive for me. When I arrived at the dealership I met Chris, who was very knowledgeable. He then introduced me to Jeff and later to David. Who were also very friendly and made our time at the dealership much better. This experience was definitely better than any recent car buying experiences that I have had and I will definitely let everyone know. More