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#1 Cochran Subaru Monroeville

Monroeville, PA

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521 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 521 reviews

January 29, 2013

Seamless process, great service, honesty is what I felt when I left Cochran Subaru. Would recommend this dealership and Chris for anyone looking for a new vehicle. More

by Flem526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Chris Gordish
January 23, 2013

Ron, Jeff and David are great. Ron is very personable and easy to deal with. Jeff is a character (in a good way) and fun to deal with. David is friendly and very thorough in his overview of the financing. Th More

by bguay01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Jeff Gessler , Ron Riggle, Charlie Dillon
January 23, 2013

I had such a positive experience leasing my very first new car here. I was armed with information, knowing that car dealers might try to intimidate, but my experience here was so comfortable that when th More

by magrkira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Catanzano
January 22, 2013

Since 2011 we purchased two Subaru's from Cochran completely over the internet. The deals were agreed to before we ever arrived at the dealership which is close to 100 miles away. If you are looking More

by Mountaineer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Kennihan, Jeff Gessler , Ron Riggle
January 21, 2013

My experience in sales was fabulous. After having my car for less than a year and having 2 service appointments so far, my experience with service is less than good. It always seems like I am an inconvenien More

by mbutler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't want to list names.
Jan 28, 2013 -

#1 Cochran Subaru Monroeville responded

We understand your disappointment if you aren't getting the attention you deserve during your service appointments. We're very sorry to hear this. We've attempted to reach you to try to make things right, but haven't heard back. Please know we are here if you should decide to give us another opportunity to turn your experience around. Sincerely, #1 Cochran Customer Care Team

January 21, 2013

Excellent experience shopping at this dealership. Staff was very friendly, knowledgeable, and patient. This is the 6th Subaru in the family and I believe I got the best care package through #1 Cochran that More

by Subaru Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler, Harry Gosnell, Jeff Gessler
January 20, 2013

Very positive transaction. Anna John's and Jeff were most accommodating, enabling me to complete the new car purchase quickly and easily . Josh also deserves a shout-out. Would deal with them again. More

by ilevari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Anna Johns
January 20, 2013

I had a very enjoyable experience at the dealership and would return for another car. I would also recommend this dealer to friends. Thank you. Richard More

by richard.a.benedict
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Richard Earl
January 18, 2013

Buying a car is a slow process but all in all a good experience. The dealer was very busy on my first visit and I had to wait a long time to speak with a salesman eventhough I had an appointment. The More

by mmarsico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
January 16, 2013

I imediately felt welcome there by all of the staff present. The model that I was interested in was unavailable for a few weeks, but Ron was very helpful in letting me know when it was coming in and h More

by VinCrosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Riggle
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