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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
867 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 867 reviews

February 12, 2025

First oil change and tire rotation on our 2025 Forester…. Quick courteous check in … I always wait in their showroom instead of customer service waiting room ( more interactions ) . Service was completed in More

by Me silly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell
Feb 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us! We apologize about the wash. Sometimes we do not run the car wash if the temperatures are too cold- please feel free to stop back any time and we can run it through for you. We hope for an opportunity to work with you again!

February 12, 2025

Very well organized. Kept me informed via a video of the inspection of my car. Service rep came & discussed what they found & what they recommended. Very nice waiting are More

by binkythompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grazulis
Feb 13, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if there's anything else we can do to assist!

February 11, 2025

Very comfortable experience from beginning to end. Our salesman Jamie B. was straight forward, answered our questions clearly, followed up with us and never felt pressured. Jim in finance was continue More

by jonandshauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Bergamasco, Jim the finance guy
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We appreciate the kind words, and will be sure to share your praise with our team. Thanks for your continued loyalty- we hope you're enjoying your new car!

February 10, 2025

I was very impressed by the sales personnel there was no pushing or urging us to make a purchase everything was explained very well. Gave us a chance to go home think about it and make a decision. More

by estesgudrun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Phillips, Mike DeSilva
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We're happy to help you find the perfect vehicle on your timeline. Thanks for choosing to work with us- we hope you're enjoying your new car!

February 10, 2025

People are friendly and cooperate when you have problems with your car. The only problem I have is that it’s expensive. More

by Mary Lou
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Hertzog
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We hope for another opportunity to serve you in the future.

February 09, 2025

Outstanding service. Minimal wait time. Good explanation of services needed. Professional and friendly team members. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

February 09, 2025

Excellent service department. Carl kept me informed and was available for questions. Was given a loaner due to length of repair time. More

by SusanL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you the service you need.

February 09, 2025

They were kind easy to work with sales and finance made it very easy to get everything thing done in a timely manner More

by jeremyjaa
Recommend Dealer
Yes
Employees Worked With
Jimmy Pint, Harry Gosnell, Chris Grobmyer
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you out on the road in your new ride! Thank you for choosing to work with us.

February 09, 2025

They were kind easy to work with sales and finance made it very easy to get everything thing done in a timely manner More

by jeremyjaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell, Chris Grobmyer
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you out on the road in your new ride! Thank you for choosing to work with us.

February 09, 2025

They treated me just wonderful. I lost my rings under the drivers seat. They sent the car to the collision center and had it back in under 2 hours! More

by Wrubin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grazulis
Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

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