#1 Cochran Subaru Monroeville
Monroeville, PA
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The dealership had a great atmosphere, and friendly people. Although we had to wait for a while to do the paperwork, how we were treated made the wait worth it. Our sales woman, Anna, was wonderful. Sh people. Although we had to wait for a while to do the paperwork, how we were treated made the wait worth it. Our sales woman, Anna, was wonderful. She didn't rush us or pressure us. She cared about what we were looking for and helped us to get what we were looking for a fair price. We will be recommending others to stop there if they are in need of a car! More
I enjoyed my visit to Cochran and would purhase another car in the future. Unlike most visits to dealership that are like dentist visits long and painful Harry and Jeff Gessler repspected my schedule and car in the future. Unlike most visits to dealership that are like dentist visits long and painful Harry and Jeff Gessler repspected my schedule and closed the deal in prompt and professional time frame. Thank You More
We purchased a 2013 Outback Limited. Shelley was a pleasure to work with. She was able to answer all of our questions and was very accommodating to our schedule and preferences. Overall, we had a ve pleasure to work with. She was able to answer all of our questions and was very accommodating to our schedule and preferences. Overall, we had a very positive experience. More
It was one month ago today that I bought my CrossTrek at #1 Cochran Subaru. I absolutely LOVE it!! My experience was great. I worked with Anna Johns, whom was able to get me the color and options I wante #1 Cochran Subaru. I absolutely LOVE it!! My experience was great. I worked with Anna Johns, whom was able to get me the color and options I wanted. When she checked her inventory, she was able to tell me when the specific car I wanted would be on their lot. When it came in earlier, as she suspected it would, she called me and was able to finalize the sell on a day that was convenient for me. I really appreciated all the time she spent showing me all the operations of the car, especially how to sync my phone and work the navigation system! Thank you all!! More
We purchased a new 2013 Subaru XV Crosstrek on 2/23/2013. We had a very positive experience with this dealer. When we arrived we were immediately greeted by the professional and friendly receptionist, who We had a very positive experience with this dealer. When we arrived we were immediately greeted by the professional and friendly receptionist, who quickly connected us with our salesperson, Chris Gordish. Chris was very helpful in aiding us in making our decision. We were able to test-drive the vehicle we wanted on two different days before we made the purchase decision. Chris was very knowledgeable about the vehicle and about the availability of the colors and options we wanted. Cochran had a lot of vehicles of this model from which to choose. We were able to agree on a fair price without a lot of stress or back and forth. This was a pleasant, no-pressure experience. We also met with the finance manager, Josh Krach--who was similarly friendly, helpful and knowledgeable. This dealer and its employees were a sharp contrast to three of the four other dealers we visited in the two weeks before our purchase. Two of those other dealerships (of a different manufacturer) had no one greet us. At both those places we had to seek out an employee to say we wanted to test-drive a vehicle which we were interested in purchasing. At a third dealership (also a different brand) the salesperson wanted to "steer" us to vehicles we said we were NOT interested in. When we said what we wanted, he told us "they don't make many of those" and did not offer to try and find the color and options we wanted. Based on our experience, we strongly recommend this dealership and our salesperson. More
#1 Cochran in Monroeville provided a supportive environment for an exciting milestone for many people's lives. The service was friendly, they took care of my needs by staying after hours, and the environment for an exciting milestone for many people's lives. The service was friendly, they took care of my needs by staying after hours, and the purchasing process could not have gone smoother. The salesman I worked with, Chris Gordish, was extremely personable and helpful during my first new car purchase. I would highly recommend this dealership to anyone looking for a great car buying experience. More
These people are liars. Told me on the phone they would honor a Feb promotion even though the car I wanted not available until March, but that I had to come before end of Feb. Also told me Jeff would meet honor a Feb promotion even though the car I wanted not available until March, but that I had to come before end of Feb. Also told me Jeff would meet with me personally. When I drove across town to get there, Jeff didn't meet with me and only came out later to tell me that it would be impossible to honor the Feb promotion on March buy, which was the SOLE reason I had come. They could have easily told me that on the phone and I would have been fine with it. Instead they lied just to get me out there to try to trick me into buying something else. Do not trust these people. More
I got a good price for my trade, and they were able to work out my deal to meet my bottom line and monthly payments. Shelly and David were very pleasant to work with. work out my deal to meet my bottom line and monthly payments. Shelly and David were very pleasant to work with. More
The service department comprises excellent, friendly and efficient staff. Charlie Dillon is terrific. I also have worked with several sales members as well, including Ana Johns and Jeff Gessler, who are gr efficient staff. Charlie Dillon is terrific. I also have worked with several sales members as well, including Ana Johns and Jeff Gessler, who are great people. I will only go to Cochran at this point. More
Awesome customer service, they helped make looking for a new car a stress free experience and will return in the future when my husband needs a new vehicle new car a stress free experience and will return in the future when my husband needs a new vehicle More