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#1 Cochran Subaru Monroeville

Monroeville, PA

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521 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 521 reviews

March 11, 2013

The dealership had a great atmosphere, and friendly people. Although we had to wait for a while to do the paperwork, how we were treated made the wait worth it. Our sales woman, Anna, was wonderful. Sh More

by enb119
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Johns
March 11, 2013

I enjoyed my visit to Cochran and would purhase another car in the future. Unlike most visits to dealership that are like dentist visits long and painful Harry and Jeff Gessler repspected my schedule and More

by pip6590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 10, 2013

We purchased a 2013 Outback Limited. Shelley was a pleasure to work with. She was able to answer all of our questions and was very accommodating to our schedule and preferences. Overall, we had a ve More

by ajbuc982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Catanzano
March 09, 2013

It was one month ago today that I bought my CrossTrek at #1 Cochran Subaru. I absolutely LOVE it!! My experience was great. I worked with Anna Johns, whom was able to get me the color and options I wante More

by lsowinski48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Johns
March 06, 2013

We purchased a new 2013 Subaru XV Crosstrek on 2/23/2013. We had a very positive experience with this dealer. When we arrived we were immediately greeted by the professional and friendly receptionist, who More

by Marty1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Krach, Chris Gordish
March 05, 2013

#1 Cochran in Monroeville provided a supportive environment for an exciting milestone for many people's lives. The service was friendly, they took care of my needs by staying after hours, and the More

by tamorris88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gordish
March 01, 2013

These people are liars. Told me on the phone they would honor a Feb promotion even though the car I wanted not available until March, but that I had to come before end of Feb. Also told me Jeff would meet More

by tsh305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Gessler
Mar 04, 2013 -

#1 Cochran Subaru Monroeville responded

Mr. Hannan, We understand your frustration if there was some miscommunication about the promotion. We're sorry you've had this experience with #1 Cochran. We've tried to reach out to you via the phone number you provided, but that number is invalid. We've attempted to get an updated phone number as we feel this would be a more appropriate and effective way to communicate at this point. Please know we are eager to speak with you and turn your experience around. Sincerely, #1 Cochran Customer Care

March 01, 2013

I got a good price for my trade, and they were able to work out my deal to meet my bottom line and monthly payments. Shelly and David were very pleasant to work with. More

by AAltieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Shelly Catanzano
March 01, 2013

The service department comprises excellent, friendly and efficient staff. Charlie Dillon is terrific. I also have worked with several sales members as well, including Ana Johns and Jeff Gessler, who are gr More

by katzkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gessler , Anna Johns, Charlie Dillon
February 27, 2013

Awesome customer service, they helped make looking for a new car a stress free experience and will return in the future when my husband needs a new vehicle More

by Papaya21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Debruyn, Jeff Gessler
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