#1 Cochran Subaru Monroeville

Harry Gosnell was a knowledgeable and friendly salesman. He was able to answer any and all questions I had about all the Subaru vehicles. The process was very low-pressure and relatively quick. A great firs He was able to answer any and all questions I had about all the Subaru vehicles. The process was very low-pressure and relatively quick. A great first-time experience! More

The check engine, vehicle dynamics control and cruise warning and indicator lights of my Subaru Impreza were on,and after taking my vehicle to Cochran, the problem was quickly and accurately diagnosed. warning and indicator lights of my Subaru Impreza were on,and after taking my vehicle to Cochran, the problem was quickly and accurately diagnosed. Charlie and the Cochran service department came through as usual. More

Chris was friendly and enthusiastic with a good knowledge of the product. He was helpful and accommodating, working with me to find the perfect car at an affordable price. The overall experience was a succe of the product. He was helpful and accommodating, working with me to find the perfect car at an affordable price. The overall experience was a success. More

We just moved to Pittsburgh from NYC and needed a new car in fairly short order. We had shopped around a lot and narrowed to Mazdas and Subarus. After looking at a number of dealers (including another Subaru in fairly short order. We had shopped around a lot and narrowed to Mazdas and Subarus. After looking at a number of dealers (including another Subaru dealer where my stepfather-in-law had shopped previously), I decided to reach out to Cochran. I knew specifically what car I wanted, so I reached out via Internet sales and worked with Rachel, who not only quickly handled my request, but got me a firm quote that met my offer, and then some. That in hand, we went to the showroom; everyone was exceedingly nice, friendly, and professional. After a quick test drive to make sure all looked good, we were able to put the whole deal together in a very straightforward manner. Matt (salesperson), Jeff (manager), Josh (finance) and Rachel (Internet leads) all worked to make me feel very comfortable with my decision. I was able to go from emailed offer to keys in just under four hours. I'd definitely recommend #1 Cochran Subaru. More

We sincerely appreciate the quality of customer service and the amount of time Rich spent with us. He seems to understand that it is not just selling the car that matters, but rather and more importantly, and the amount of time Rich spent with us. He seems to understand that it is not just selling the car that matters, but rather and more importantly, the customer's experience. Thank you, Rich, for making our experience a positive one. We will be looking for you when it's time to replace our second car. More

This is my first experience with Cochran and my first Subaru. Harry Gosnell was knowledgeable and helpful without high pressure. Jeff Gessler was helpful in sealing the deal. I’ve had my Forester less Subaru. Harry Gosnell was knowledgeable and helpful without high pressure. Jeff Gessler was helpful in sealing the deal. I’ve had my Forester less than a week but so far I am very happy. I have been pleasantly surprised by the follow up calls to see if I have any questions and to check on my satisfaction. More

I had been shopping for a car for about a week and my friend recommended that I go to #1 Cochran for either a new or used vehicle. He referred me to Rocco if I was shopping used or Hyundai; he said Rocco friend recommended that I go to #1 Cochran for either a new or used vehicle. He referred me to Rocco if I was shopping used or Hyundai; he said Rocco was a down to earth guy and helped with his last two car purchases. I set up an appointment for Monday, but I went in on Saturday to look at some new Subarus first. Keisha was very friendly and helpful and allowed me to test drive a manual hatchback impreza that I had my eye on. I returned the vehicle, we talked about different cars and options and I went home to give it some thought. She told me to stay in touch and email her if I had a specific vehicle that I wanted to test drive during my appointment on Monday. Well, I did some more research and sent her an email and she responded the same day so by Monday I was able to test drive several vehicles until I found something that suited my demands. I cant stress enough how helpful/friendly Keisha was; I am a pain in the neck to deal with when I have to make a car decision. She managed to help me find a reliable car at a great price and at little-to-no hair pulling. Very friendly / approachable. I ended up liking a 2009 CPO Hyundai Elantra GLS Manual and I am so far satisfied with the condition and quality of the vehicle. Also in addition to the extra coverage they offered when I purchased the vehicle they also informed me up front that the vehicle was marked down from the sticker price, which was already close to the KBB value. Some places you have to know ahead of time what the car is worth and then haggle. Also, I cannot remember her name off the top of my head right now, but the lady who helped me with all of the paperwork and insurance hoo-ha was very helpful as well. Answered all my questions and helped me set everything up. Overall it was a great experience: Everyone was in a great mood, everyone was patient and just wanted to be helpful. They tell you that they want to help you by making everything simple and honest (pricing, financing, test driving, selection and customer service) and they follow up with that promise. I will definitely refer all future friends in the market for a different car to go to #1 Cochran first. More

I have always enjoyed buying cars at Cochran Subaru----specifically working with Jeff Gessler and Anna Johns. Friendly and fun to work with. Even though I'm moving out of the area I will likely Subaru----specifically working with Jeff Gessler and Anna Johns. Friendly and fun to work with. Even though I'm moving out of the area I will likely buy again from them specifically. More

We could not have been more pleased with our buying experience. This is the second Subaru we bought from Shelly and we recommend her to everyone we know that is looking for a car. Very friendly and c experience. This is the second Subaru we bought from Shelly and we recommend her to everyone we know that is looking for a car. Very friendly and courteous. Makes the buying experience really pleasant and worry free. I always know that we will be treated fairly and given the best possible sale and treatment. Thank you so much #1 Cochran and Shelly too! More

We had a surprisingly good experience. A few weeks ago, I requested a quote from the dealer's website. They had more than 90 Imprezas in their inventory, and they had exactly the car that we wanted, even tho requested a quote from the dealer's website. They had more than 90 Imprezas in their inventory, and they had exactly the car that we wanted, even though it was still in transit. A day later I got an email with a quote that was better than Edmunds.com's TMV. After dealing with some basic questions via email, we had our first in-person meeting with a sales person. My wife and I feared that we might get the typical run-around and games, now that they had us in the store, but there was nothing like that. Harry Gosnell sat down with us, restated all the information that the internet contact had given us, had us fill out a credit application for 1.9% - 36 months financing, and checked with the finance person. The whole meeting lasted about thirty minutes, and we got exactly what we had wished for. We were approved for financing and left a $500 deposit. Our car should come in within a week or so. If the service department matches our purchasing experience, we will be very happy with Cochran Subaru. So far, so good. More