#1 Cochran Subaru Monroeville
Monroeville, PA
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When you go for service from a big company you always worry that you are just a number to the dealership. Throughout my 20 years buying cars at #1 Cochran that has NEVER been the case. Charlie treats m worry that you are just a number to the dealership. Throughout my 20 years buying cars at #1 Cochran that has NEVER been the case. Charlie treats me like a friend. Professional and caring. When I told him that my service day was the first day I was leaving my puppy after a major operation he made sure to have my car completed quickly yet thoroughly. Charlie always asks about the family. Both Charlie and Ken Nutter make you feel like they cares about you. In a world of uncaring, and unfeeling towards each other, it is a welcome change that Charlie goes above and beyond. He puts you at ease and honestly answers all car questions. More
I think #1 Cochran Subaru of Monroeville is an excellent dealership to buy a vehicle from. My Sales Consultant was Chris Gordish. He explained everything I needed to know about my new 2013 Subaru XV Crosstr dealership to buy a vehicle from. My Sales Consultant was Chris Gordish. He explained everything I needed to know about my new 2013 Subaru XV Crosstrek. I couldn't have asked for nicer and better car salesman. I also think Jeff Gessler was a great General Sale Manager. He helped me with trying to figure out a better payment for my budget. Then after I decided to purchase my vehicle, I met with Josh Krach who is the Finance Manager. He went over all the costs and paperwork in detail. I am giving all 3 of these guys a 5 star rating. All of them treated me very well. They were all very friendly and most of all, patient with me! If at some point I come across anyone who is thinking about buying a new or used vehicle, I will definitely recommend all 3 of these guys at #1 Cochran of Monroeville. More
I had high expectations for this dealership from all of the reviews I had been reading. I was disappointed when I wasn't shown Vehicles that matched the criteria I was looking for. Although, the staff was the reviews I had been reading. I was disappointed when I wasn't shown Vehicles that matched the criteria I was looking for. Although, the staff was nice enough... I felt more like a number and that my business wasn't as appreciated as it should have been. When I made eye contact with other staff members that weren't working with me, they put their head down and just ignored me. It was awkward. The company offered my 500 below sticker price and wouldn't budge farther than that. This may be a good dealership to work with, but it wasn't for me. I would rather buy from a dealership that appreciates the business. More
these are a great group of people to work with .they are very friendly and knowledgable .this is our third car purchased from them and will definately will be back in the future. very friendly and knowledgable .this is our third car purchased from them and will definately will be back in the future. More
Todd Snyder was great to work with. He listened to my questions and gave meaningful answers. My family and I look forward to going back there in the future! questions and gave meaningful answers. My family and I look forward to going back there in the future! More
I was in the market for a new car that would be as reliable and attractive as my chili pepper red 2004 Saturn Vue. My husband and I visited the Subaru showroom and met Anna Johns. We asked a ton of q reliable and attractive as my chili pepper red 2004 Saturn Vue. My husband and I visited the Subaru showroom and met Anna Johns. We asked a ton of questions which she skillfully and patiently answered. I thought about the car for a few days and made up my mind that the 2014 Forester would be right for me. I went in for a test drive, talked more with Anna, and ended up ordering a car. My new Forester arrived yesterday and I took possession of it today. Anna's relaxed attitude and throughness was really appreciated. I would absolutely refer this dealership and Anna Johns to everyone interested in Subaru's. More
Darla Hill was GREAT!!! She totally went above and beyond to help me out. I explained that I needed the shuttle to have me at work because I punch in. She was very concerned and offered to drive me herself i to help me out. I explained that I needed the shuttle to have me at work because I punch in. She was very concerned and offered to drive me herself if the shuttle did not return in time. Darla's customer service was excellent! More
My wife and I were in the market for a new Subaru before we left on vacation. We visited the Cochran showroom on a Tuesday night(we were leaving for vacation Wednesday afternoon), and test drove a Subaru Fo we left on vacation. We visited the Cochran showroom on a Tuesday night(we were leaving for vacation Wednesday afternoon), and test drove a Subaru Forester. We both knew that is the car we wanted after taking a test drive. We first worked with Eric(forgot his last name sorry!), who accompanied us on the test drive. He was very informative and knowledgeable about the features in the car. Eric introduced us to Harry who then joined in the process of trying to get us into the vehicle we wanted. Both worked very hard that night, but we left without a deal due to some financing issues. Harry had handed over our info to Josh in Finance and he contacted me that night saying he was pretty sure we could get a deal done just needed some updated info. After submitting the info to Josh the very next morning, he worked his magic and was able to get us into the vehicle we wanted with payments we felt we could afford. We ended up picking up the car, a brand new 2014 Subaru Forester) at lunch on Wednesday and took it with us on Vacation to New Jersey. I want to commend, Eric, Harry and Josh for working hard for us. They worked with out imperfect situation(trade in that was underwater, not perfect credit) and got us into the car we wanted at a price we could afford, and turned a frustrating experience into a great experience in just under 12 hours. We look forward to buying more Subarus from the dealer in the future at #1 Cocharan Subaru in Monroeville. Alan & Samantha Erceg More
Anna was great to deal with. This was my first time buying a new car and it was quite pleasurable and hassle free. I would highly recommend this dealership and go see Anna, she was great. buying a new car and it was quite pleasurable and hassle free. I would highly recommend this dealership and go see Anna, she was great. More
I came to #1 Cochran because I had dealt with Dave Rocco in the past. I didn't know what to expect but I was wowed with the ease of doing business with all parties involved. I will be back for service and in the past. I didn't know what to expect but I was wowed with the ease of doing business with all parties involved. I will be back for service and all future purchases. More