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#1 Cochran Subaru Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
859 Reviews
Call Dealership (412) 245-4580
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4520 William Penn Highway

Monroeville, PA

15146

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repair maintenance inspection service department

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Showing 859 reviews

February 28, 2025

This is the second Subaru we have purchased from #1 Cochran. We have always been dealt with in a professional and friendly manner. The whole process of trading in our older vehicle and purchasing a n More

by leon2929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Bergamasco, Jeff Gessler, Chris Grobmyer
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Mar 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your Subaru home! We value your continued loyalty, and hope you are enjoying your new car.

February 28, 2025

Service was very fast friendly and professional. They took the time to explain everything and made me very informed More

by Zmasi2505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeSilva
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Mar 01, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 27, 2025

Friendly and efficient. Great experience with all the people working here. Highly recommend to others. More

by janec123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
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Mar 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We appreciate the kind words, and hope to see you again.

February 27, 2025

The staff is friendly and efficient. They take time to answer all questions and explain things in a manner customers can understand! More

by mgr136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 28, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

February 27, 2025

It was in a good location. There were easy directions for how to get there and the people were nice More

by adelle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grazulis
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Feb 28, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We hope to work with you again.

February 27, 2025

I had a horrible experience with Matthew at the desk in the service department. My Eyesight warning kept telling me it was disabled. After being there around 1/2 hr. Matthew took me out to my car, to sh More

by Pam Neal
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, MATTHEW. He’s in his late 40,s I’d say. He sits at a desk as soon as you come in the door at the Service Department.
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Feb 28, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your concerns with us. We understand your frustration, and have discussed with our team internally to ensure a better experience moving forward. We apologize for any negative interaction that occurred. It is our understanding that our technicians were able to resolve your concerns with your vehicle- if there is anything else that we can do to assist in reaching a positive outcome, please don't hesitate to reach out.

February 27, 2025

Quick adequate service convenient location for me to drive to for inspections and other necessary upgrades and recall requirements More

by cstewart
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox
Report | Print
Mar 01, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We appreciate you making us your service home, and look forward to serving you again.

February 27, 2025

We were very please with the whole experience. Our car saleman, Charlie did a great job. Love our new Subaru! More

by ploftus44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Jeff Gessler , Chris Grobmyer
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Mar 01, 2025 -

#1 Cochran Subaru Monroeville responded

We're glad to hear it! Thanks for choosing us. We wish you many happy miles ahead in your new Subaru!

February 26, 2025

Cochran has always been very thorough with the maintenance of my vehicles and this is why I keep coming back. More

by Matthew D Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Emahizer
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Feb 26, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home! We look forward to serving you again.

February 26, 2025

Quick and friendly service, no problems with scheduling an appointment, nice lounge area with coffee and tea! More

by e.court93
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Report | Print
Feb 26, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It's our pleasure to provide you with the service you need. We hope for an opportunity to work with you again!

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