#1 Cochran Subaru Monroeville

In general, the dealership and the service department seemed to be just fine although I do believe there may be staffing issues and a shortage of mechanics which resulted in my delayed retrieval of my ca seemed to be just fine although I do believe there may be staffing issues and a shortage of mechanics which resulted in my delayed retrieval of my car by 24 hours More

Excellent Service, work is always done professionally and in a timely fashion. Always explains things that were done to the car. in a timely fashion. Always explains things that were done to the car. More

They did the service I asked them to in a reasonable amount of time. The waiting room was nice. amount of time. The waiting room was nice. More

#1 Cochran Subaru lives up to their name! They’re definitely #1 in my book. Their service people are thorough and Erik Hertzberg is always super helpful and explains things well for me. This They’re definitely #1 in my book. Their service people are thorough and Erik Hertzberg is always super helpful and explains things well for me. This is a trustworthy establishment. More

Very customer friendly and professional staff especially our sales agent Andy Dang. They were able to locate exactly the model, color and features for the car that we purchased. our sales agent Andy Dang. They were able to locate exactly the model, color and features for the car that we purchased. More

They got me the exact car that I wanted! I am very happy with them. I am very happy with them. More

I recommend the service department. The service was prompt and Erik was helpful to explain the process clearly. The service was prompt and Erik was helpful to explain the process clearly. More

The service advisor was prompt and direct when I arrived. He also got resolution with a coupon promised. My wait time was as expected. I was treated with respect and all steps were explained completely. He also got resolution with a coupon promised. My wait time was as expected. I was treated with respect and all steps were explained completely. More

Was very pleased from the start - putting down deposit to reserve the car to the end- pick up the car day ! reserve the car to the end- pick up the car day ! More

Andrew was very helpful and patient. Felt he was willing to help and find a car for my son. Felt he was willing to help and find a car for my son. More