Back

#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
1,082 Reviews

4520 William Penn Highway

Monroeville, PA

15146

Directions

Filter Reviews by Keyword

By Type

Showing 1,082 reviews

May 11, 2025

Erik met my expectations and I only waited 60 minutes for my 54k service on my WRX. More

by DEG5107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist.

May 10, 2025

The service department is always polite and attentive. You have great customer service. The price of service is on the high side. More

by rrpantalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannuzzi
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for sharing your feedback with us! We aim for competitive pricing, and will share your comments with our upper management team. We hope for the opportunity to serve you again!

May 10, 2025

I was there to get my car inspected. Mandy in the service department is AMAZING! Never went into the showroom. More

by mylilmissy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We hope to see you again.

May 10, 2025

Mandy’s handling of my service situation was excellent. I feel she is an outstanding service representative. More

by jsamgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Emahizer 5👍
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We're happy to help, and hope to see you again.

May 10, 2025

Great job all around. Thanks especially to Mr. Herzog for all of his attention and help. More

by buddy2108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik herzog
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

May 10, 2025

Great service team and great customer service. Eric was very helpful and communication was very good! More

by yonskee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

May 09, 2025

They followed my lead, answered my questions, worked through a storm, and made things work at last minute for me to get my car. More

by missconte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeSilva, Chris Grobmyer
May 10, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

May 09, 2025

Every thing went very smoothly with this purchase. The dealer even took my car to a nearby affiliated dealership when they lost power the night before my scheduled delivery. Great customer service! More

by LL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Bergamasco, Jim Pint
May 10, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for bearing with us through the power outage. We hope for the opportunity to serve you again!

May 09, 2025

Everyone nice and Harry our salesman was thorough and not pushy and made car shopping a pleasant experience More

by GUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell
May 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with our team! We appreciate you choosing to work with us, and hope you're enjoying your new car.

May 08, 2025

Everyone was very helpful and super kind! I received great service and in a timely manner! More

by Anllessman
Recommend Dealer
Yes
Employees Worked With
Jamie Bergamasco
May 10, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

...
17
...