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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
854 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 854 reviews

March 08, 2025

Great sales and service people Very supportive of new customers First time new car and love it. More

by EVELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell, Robert Carter
Mar 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We appreciate you making us your Subaru home, and hope you're enjoying your brand new car!

March 08, 2025

Very kind, knowledgeable employees. They really take time to explain everything. I love dealing with Subaru Monroeville More

by ttroyan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Mar 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We appreciate you making us your Subaru home, and look forward to serving you again.

March 07, 2025

The loaner vehicle made it very convenient to have the our car serviced and inspected. Carl kept us informed the entire time. Great Service! More

by JZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl , Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Mar 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

March 07, 2025

Took me in early and explained process. Said they would have done in under 1.5, which they did. Texted me a video of the inspection with their recommendations. All staff were personable. Pl More

by Dbpgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giannnuzzi and one other person
Mar 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We hope for the opportunity to work with you again.

March 07, 2025

Charlie was a wonderful salesman who was both very kind and very knowledgeable. Love my car! More

by Claire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Kindig
Mar 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review- we wish you many happy miles ahead in your new car!

March 07, 2025

Misunderstood sales rep multiple time. Wasnt happy that 3 tires were set at 41psi 1 at 31., the one ai 31 went flat the next day.waited 3 hours for maintenance to fix a flat. More

by art.s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cheyne Brooks
Mar 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your concerns with us- we apologize for any miscommunication or inconvenience. If there is anything that we can do to assist in reaching a resolution, please don't hesitate to reach out to us directly. We are here to help.

March 06, 2025

Prompt service. Clean waiting area with beverage. Informative pleasant representative. .Advice and options clearly stated. Final bill and review of services comple More

by Jan2toot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog
Mar 07, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us- we hope to see you again.

March 06, 2025

Eric the service advisor was very efficient. He helped resolve the problem with my Ascent More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hertzog
Mar 07, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We hope to see you again.

March 06, 2025

This dealership was offering 0% financing on the 2025 Subaru Outback. I was interested in looking at what was available. Everyone was very friendly and helpful. I never expected to leave the dealership More

by dad-pendred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
Mar 07, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for sharing your great experience with us! We appreciate you choosing to work with us, and hope you're enjoying your new Outback.

March 06, 2025

Great service! Vehicle was clean and ready when promised. Highly recommend! The service representative was pleasant and attentive to my needs. More

by jjohns175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Mar 07, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

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