#1 Cochran Subaru Monroeville

My Experience dealing with #1 Cochran of Monroeville was very comfortable one. They made my buying process easy and everyone very kind. Jamie, the young man who helped me from beginning to end was very h very comfortable one. They made my buying process easy and everyone very kind. Jamie, the young man who helped me from beginning to end was very helpful, patient, and was very knowledgeable. More

Excellent service very friendly people our only place for service always a great service experience for service always a great service experience More

Service was easy to schedule and met my preferred timing. The service was exceptional and kept me appraised during the work. Cost was as expected and service manager saved me money where possible The service was exceptional and kept me appraised during the work. Cost was as expected and service manager saved me money where possible More

Cochran has been great with service fir my Subaru Forrester. I especially appreciate Carl Gianuzzi and the Cochran Service Team. Forrester. I especially appreciate Carl Gianuzzi and the Cochran Service Team. More

Professional work. However, did not reset clock. Time to finish estimate was off. Cafeteria closed, told it was open. However, did not reset clock. Time to finish estimate was off. Cafeteria closed, told it was open. More

Service staff communicate well and are very professional. Car oil change was provided in a timely manner. Car oil change was provided in a timely manner. More

Dealership is okay. Don’t like the Misc charge, I’m sure most people don’t notice it. Don’t like the Misc charge, I’m sure most people don’t notice it. More

Great service great people always I love my Subaru it’s my 5th one crosstrek my 5th one crosstrek More

Thank you for the great care you are giving to our car. We feel safe and secure knowing you are doing an excellent job We feel safe and secure knowing you are doing an excellent job More

This visit was a rip-off. They took advantage of my situation and literally I spent thousands of dollars. Had the service advisor thought this as his own money and would have They took advantage of my situation and literally I spent thousands of dollars. Had the service advisor thought this as his own money and would have done some more due diligence, would have felt better. I have also been recommended for axle change for more than a year. After this visit, I got it inspected from a third party and their recommendation was you don’t need that replaced. Quite disappointing to see your dealership taking your loyal customer for a ride. Very unprofessional. If you care about the customer then, I would recommend to have a call and discuss. More