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#1 Cochran Subaru Monroeville

Monroeville, PA

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521 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 521 reviews

January 10, 2016

Awesome Salesman In all my years of car buying, I had the best experience at #1 Cochran, Monroeville. So much so that when it was time for my son to purchase a car, I More

by MaryShane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike De Silva
Jan 11, 2016 -

#1 Cochran Subaru Monroeville responded

Thank you for your continued business with us and for sharing those kind words about our dealership. We hope your son enjoys his new car and look forward to serving you again.

September 17, 2015

Thank you!!! I have bought three subarus here!!! But when I dropped my last one off to be serviced and they said they service it and never touched it.... I was mad More

by Sel1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul, Jeff Gessler , Charlie Dillon
Oct 01, 2015 -

#1 Cochran Subaru Monroeville responded

We apologize for the poor customer service you experienced. It is understandable why you would be upset. Please email feedback@cochran.com if you change your mind and would like to be contacted by a member of our customer service team. We'd like to look into this for you.

August 19, 2015

Problem I am having Good morning Ron, I am still waiting for someone to get back to me on my Credit for the service that I do not want any more. I paid for a service More

by deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Riggle
August 05, 2015

very disappointing I drove an hour to meet the sales manager, I was on time, he was in a meeting. The car they promised would be there for me to test drive and hopefull More

by still-looking
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff Gessler
Aug 18, 2015 -

#1 Cochran Subaru Monroeville responded

We apologize for any inconvenience caused by the misunderstanding and wish to help improve your experience with our dealership. We've shared this with our sales manager. Please let us know if you'd like to be contacted by a member of our Customer Care Team. They can be reached directly at feedback@cochran.com. Thank you for the feedback.

August 04, 2015

great service This will be simple and to the point... always a great experience.. fair, honest and quick...do not hesitate to go to cochran for service.. More

by ekim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Hill
July 03, 2015

service review Service was excellent. Greg McCreight was courteous and informative. He kept me in the loop throughout my appointment. I will be back and will be happ More

by Summer15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory McCreight
May 01, 2015

Everything was perfect! I had a great experience at #1 Cochran with Shelly directing the show. Shelly's tour of the new vehicle was exceptional. Everyone was very good. It wa More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Catanzano
February 16, 2015

Phenomenal This is the best experience I've ever had at a car dealership! The managers and the sales reps are equally kind, informative, transparent, genuine, an More

by Markus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Xenakes, Garret Rigatti, David Debruyn
February 05, 2015

Friendly Staff and Great Price on Outback I factory ordered a 2015 Outback. Cochran offered us a great price and it was delivered before the scheduled delivery date. I would recommend this d More

by lianger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Catanzano
January 07, 2015

30,000 mile service Cochran performed a 30,000 mile service on our 2011 Forester. Done as promised and came in at less than quoted. I had left another Subaru dealer as t More

by murrysville6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Hill
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