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#1 Cochran Subaru Monroeville

Monroeville, PA

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Reviews
Vehicles
4.8
711 Reviews
Call Dealership (412) 245-4580
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4520 William Penn Highway

Monroeville, PA

15146

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repair maintenance inspection service department

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Showing 711 reviews

February 09, 2025

They were kind easy to work with sales and finance made it very easy to get everything thing done in a timely manner More

by jeremyjaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gosnell, Chris Grobmyer
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Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you out on the road in your new ride! Thank you for choosing to work with us.

February 09, 2025

Outstanding service. Minimal wait time. Good explanation of services needed. Professional and friendly team members. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Fischetti
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Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else- we hope to see you again!

February 09, 2025

Excellent service department. Carl kept me informed and was available for questions. Was given a loaner due to length of repair time. More

by SusanL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
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Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We're happy to help get you the service you need.

February 09, 2025

They treated me just wonderful. I lost my rings under the drivers seat. They sent the car to the collision center and had it back in under 2 hours! More

by Wrubin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Grazulis
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Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

February 08, 2025

The scheduling process, drop-off, and pick-up were all streamlined. I also appreciated the opportunity to use a complimentary loaner car since my appointment was one of the longer ones. More

by mldgladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
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Feb 11, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to provide convenient and straightforward service! Please let us know if there's anything else we can do to assist- we hope to work with you again.

February 08, 2025

I had an enjoyable experience getting my vehicle serviced by Cochran’s most capable crew in the service department More

by Piaahole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hertzog a great guy. I’d give him a ten, if that was a choice
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Feb 08, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to work with you again.

February 07, 2025

Great customers service. Explains all service offerings clearly and goes over car service record so you are well aware of what needs to be done on a specific time frame. Frie More

by Vince DiStasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
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February 07, 2025

The service was very professional, the service representative was great. The waiting area was clean and comfortable. I was totally pleased with my experience. More

by Lgrady420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Giannuzzi
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Feb 07, 2025 -

Lgrady420 responded

Thank You

February 07, 2025

Each time I have leased a car, the sales staff, finance, and service staff have been friendly, supportive, accommodating, and informative. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Weiss
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February 07, 2025

The service department is excellent. Eric is a great service advisor. Work is performed professionally. More

by danielp412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hertzog
Report | Print
Feb 08, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you making us your service home, and look forward to seeing you again.

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