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#1 Cochran Subaru Monroeville

Monroeville, PA

4.8
853 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 853 reviews

March 21, 2025

It was as a good experience. Good good good good good good good good good. More

by LKLY2L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Gianuzzi
Mar 25, 2025 -

#1 Cochran Subaru Monroeville responded

We're glad to hear it, and hope to see you again!

March 20, 2025

Excellent service and staff. Everyone there is very helpful and they give you updates to your phone which is real convenient. Thanks again More

by Kgarcia404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Knox, Connor Williams, Cheyne Brooks, Robert Carter
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if you need anything else. We hope to see you again!

March 20, 2025

The service was efficient and good quality. However, the price was exorbitant. Nearly $160 for an oil change and tire rotation. I will try very hard not to come back. More

by maurerje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Brooks
Mar 21, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your candid feedback with us! We will share your comments with our management team for improvement. Please don't hesitate to contact us directly with any concerns, or if there's anything we can do to assist in reaching a positive resolution.

March 19, 2025

Aurora was so awesome. She was quite knowledgeable and she took her time with us. Thank you, Aurora! More

by christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aurora and Larry
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

March 19, 2025

Cochran allowed us to efficiently purchase a car, providing necessary information without hard sell techniques. They know their product is great so they let it sell itself. More

by taraymeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Kindig, Matt Baum
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

We're happy to provide a Clearly Better Car Buying experience! Thank you for choosing to work with us. We hope you're enjoying your new car!

March 19, 2025

Helpful Kind pleasant staff answers all questions meeting customers where they at Long relationship with this dealership More

by L.udanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown , Mike DeSilva
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We value your continued loyalty, and look forward to serving you again.

March 19, 2025

Service Department is great. They understand what I need and don't ask me for things I don't need. More

by mema2ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We look forward to serving you again.

March 19, 2025

As Tuesday was my first time at Cochran Subaru Service Dept., I will say that I was highly satisfied with the service and with the reps who helped me. Everyone was very helpful and friendly, and my repair More

by RA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Pipes
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for giving us the opportunity to serve you. We hope to see you again!

March 18, 2025

Excellent service and customer service. They were on time and very accommodating Will be back for service More

by Tracynadnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baum, Shawn Knox, Harry Gosnell, Vince Divittorio, Mike DeSilva, Connor Williams, Cheyne Brooks, Robert Carter, Junior Da Silva, Alexander Irr
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 18, 2025

Mandy at the Monroeville Subaru Service counter WS excellent to deal with and took care of my needs immediately More

by Penninspector1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mandy, Khari Singleton
Mar 20, 2025 -

#1 Cochran Subaru Monroeville responded

Thanks for the kind review! We will be sure to pass along your praise. We hope to see you again!

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