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#1 Cochran Subaru Butler County

Renfrew, PA

4.8
383 Reviews

861 PA-68

Renfrew, PA

16053

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Showing 383 reviews

January 19, 2025

They subtly try to guilt you into spending more money on things that are not needed. More

by kcb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Lundmark
Jan 20, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything we can do to clarify recommended service. We hope for an opportunity to serve you again in the future!

January 19, 2025

Service center staff is fantastic. They are friendly, knowledgeable and explain issues thoroughly. Mechanics are thorough and service times are tolerable. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Jan 20, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for the great review! It's our pleasure to help. We appreciate you choosing us, and hope to serve you again!

January 19, 2025

Great service this past week. Fast and the tech did a great job explaining problems with my car via a video. Service manager Lou was friendly and also explained all of my options More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician mentioned was Bill Sheppard
Jan 20, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for the great review! We're happy to help, and hope for the opportunity to serve you again in the future.

January 18, 2025

#1 Cochran Subaru Butler County demonstrated top class service, professionalism, high efficiency, and reasonably charge for the service on our Subaru Forester. Thank you! More

by soupch83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tofil
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for the glowing review! It's our pleasure to help. We look forward to seeing you and your Forester again!

January 18, 2025

Quick and friendly service. Sales person responsive to your needs and works to fit you with a car More

by tony3159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Texter
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for sharing your great experience! It was our pleasure to help you find the best car to suit your needs.

January 18, 2025

Timely, efficient, extremely courteous and in constant communication with me to update status of my vehicle. Promises made, promises kept. Alexis or “Lou” was my advisor and I look forward to working with More

by Schrammville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Alexis”Lou”
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for the glowing review! We appreciate the kind words, and will share your praise with our team. Looking forward to working with you again!

January 18, 2025

Very professional and straight forward. Brandon was very helpful. The dealership was very clean and had a lot of options. More

by Noahthill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fehl
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for sharing your great experience with us! We hope to see you again.

January 17, 2025

They went above and beyond during my visit for a broken starter (warranty claim). They replaced additional suspension parts after conducting an inspection. More

by Wcrosstrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Holt , Michael McGlumphy, Kyle Texter
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

We're happy to help resolve for you. Please keep us posted and let us know if there's any further concerns!

January 17, 2025

Staff is extremely courteous, professional and knowledgeable. Dealership is clean, spacious and updated. They made the process of buying my last two cars effortless and easy. More

by Amanda1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Brandon Fehl
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for the glowing review! We appreciate you taking the time to share your experience with us. We value your loyalty, and look forward to working with you again!

January 17, 2025

Clean and professional service center. Nice that I worked with the same service rep the entire time. More

by s4gofast
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jan 19, 2025 -

#1 Cochran Subaru Butler County responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

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