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#1 Cochran Subaru Butler County

Renfrew, PA

4.8
377 Reviews

861 PA-68

Renfrew, PA

16053

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Showing 377 reviews

April 21, 2025

Appreciated the flexibility with scheduling. Lou did a great job keeping me updated on the status of the job! More

by Erika.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

April 21, 2025

Great team! Made the whole process easy and enjoyable ! Will recommend to friends and family ! More

by dsheinrichs87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Adams, Erik Emanuele, Jim Adams
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with us! We appreciate your recommendation, and hope you're enjoying your new car.

April 21, 2025

I love coming to this dealership. I feel so satisfied whenever I receive the help I need. The service team is fantastic with sending videos of what is being done to my vehicle. It rea More

by trev05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tofil, 5 stars, Mark Adams, Michael McGlumphy, Jim Adams
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for the glowing review! We're especially glad to hear you found our technician video feature to be helpful. We appreciate you making us your service home, and look forward to working with you again!

April 21, 2025

I responded to a Cochran request for my evaluation of a service visit. After I submitted the completed survey, Cochran sent an identical request. This gives me low confidence in the software that supports More

by philip19miller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tec Ritter
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

We apologize for the duplicate request, and any inconvenience it caused.

April 21, 2025

Very professional. I did a walk in oil change. Adequate wait time. I was happy to get in the same day. More

by dda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Conner. 5 stars
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

We're happy to help get you back on the road with the service you need! Thank you for choosing to work with us. We hope to see you again!

April 21, 2025

Great price for the automobile. Good but costly service. I am looking for service alternatives of the same or better quality at a better price. I think that will be easy to find. More

by philip19miller
Recommend Dealer
Yes
Employees Worked With
Daffy Duck
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your feedback with us! We aim for competitive pricing, and will share your comments with our management team. We hope for another opportunity to serve you.

April 20, 2025

No fuss to make appt, drop off vehicle, and service done well and in a timely manner. Sent with video of inspection. More

by KBoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Conner
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

We're happy to help get you back on the road with the service you need! Please let us know if you need anything else- we hope to see you again.

April 20, 2025

The service department has always been courteous and keeps me updated as work is done. The service area and showroom are always immaculate. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Adams
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

April 19, 2025

The transaction went really well. No fuss. Everyone was very professional. I am happy with my new car More

by msufner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fehl
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

It's our pleasure to help. We appreciate you choosing us, and wish you many happy miles ahead in your new car!

April 19, 2025

My vehicle has been pretty much trouble free - but two instances that required dealer attention were resolved quickly and with service above and beyond the official warranty. More

by ron.walczak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Apr 25, 2025 -

#1 Cochran Subaru Butler County responded

Thank you for sharing your great experience with us! It's our pleasure to help. We appreciate you choosing to work with us, and hope you're enjoying your new car!

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