#1 Cochran Nissan Monroeville
Pittsburgh, PA
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Infiniti Purchase I came in unsure of what I wanted. Stan directed me to the best vehicle to fit my needs. Stan is very friendly, helpful, and knowledgeable. He got me I came in unsure of what I wanted. Stan directed me to the best vehicle to fit my needs. Stan is very friendly, helpful, and knowledgeable. He got me into a car I love and nicer than I expected to purchase. The whole process was quick and easy. I’ll recommend Stan and the dealership to my friends and family. I’ll definitely be a return customer. I liked how the Nissan and Infinity dealerships worked hand and hand and the process was seamless. More
EXCEPTIONAL Stan Grandy is an Awesome sales man. He said he would get me into a vehicle today and he did. Lisa (finance) was also Awesome. I was introduced to Cla Stan Grandy is an Awesome sales man. He said he would get me into a vehicle today and he did. Lisa (finance) was also Awesome. I was introduced to Clay (service advisor) everyone was very friendly and professional. More
Disappointing experience I traded in my rogue for an Altima and ended up with the car and roughly the payment i wanted. However, it was not a great experience at all. I purcha I traded in my rogue for an Altima and ended up with the car and roughly the payment i wanted. However, it was not a great experience at all. I purchased two vehicles from the this dealership when it was a Pittsburgh East Nissan and had great experiences. Since Cochran took over, i have not had very good experiences with service and now this recent car buying experience makes me doubt if i will return. The salesman was working several deals at once while i was there and i don’t feel as though i ever had his full attention. I am pretty easy to deal with and have excellent credit and know what car i want when i walk in. I don’t haggle and just want to get it done and get out. Once we agreed upon a price, i was quoted an hour before i could get in the finance office to sign the paperwork. I was told repeatedly that they only had once finance manage working. It was the end of the month with lots of people coming in-why would they only have one person performing that job? It was close to 2 hours before i went in finally. During this wait, the salesman rushed through his review of the car and its features. When i was finally on my way driving home, i noticed the car was missing state inspection and emission stickers. I immediately contacted the salesman and he apologized that he “missed” it. I was there for more than 3.5 hours and this was missed? I scheduled to bring the car back two days later and was assured i would be the first service appt of the day and it would take no time at all to get the stickers on. My husband arrived 20 minutes early and still had to wait almost 2 hours for the stickers to be issued-And this only occurred after i had to contact the salesman again and let him know my displeasure. The stickers should have been on the car upon delivery and when they made a mistake they should have gone out of their way to resolve it. I did not feel valued at all as a customer. I will not use the Cochran Nissan service after this experience and i will think long and hard about where i will purchased mg next Nissan. More
Purchase of a new car I had a great experience here. First and foremost it was a welcoming environment. The staff was wonderful and friendly. Especially my salesman Stan. I I had a great experience here. First and foremost it was a welcoming environment. The staff was wonderful and friendly. Especially my salesman Stan. I wasn’t expecting to be purchasing a car that day but he gave me an offer I couldn’t turn down. He granted me all my wishes plus more. He found me a SUV that had everything I wanted and in the exact price range I wanted to pay. It wasn’t a long process at all. He’s a people person and a great salesman that won’t take advantage of you just to get a sale. Stan showed great patiences and goes above and beyond with his job More
#1 Cochran Nissan Monroeville is amazing ! I’ve known Stan for many years and once again he came through. He is always helpful in finding me the best deal on a new vehicle. He is the best at wh I’ve known Stan for many years and once again he came through. He is always helpful in finding me the best deal on a new vehicle. He is the best at what he does. This is my third lease with Nissan and I must say I haven’t been disappointed yet. Stan is the most efficient , hardworking and reliable sales man I’ve ever worked with. He always takes great care of me and whomever else I send his way. Thanks Stan!! More
Great experience! Very Positive experience. Our salesman Darius went above and beyond to get us into a car. Very Knowledgable & Professional. Great personality & vibe. Very Positive experience. Our salesman Darius went above and beyond to get us into a car. Very Knowledgable & Professional. Great personality & vibe. This is a salesman who actually cares about helping you & not just making a profit off you. Great communication & when we didn’t like a certain vehicle he did everything he could to find us the right car. We have purchased from Cochran a few times before & have always had a good experience. If your looking for a vehicle ask for Darius! Thank you!!! More
Fantastic Sales and Finance I had a great experience working with Darius and Heather. Very straightforward process. They provided all the information which allowed me to make the I had a great experience working with Darius and Heather. Very straightforward process. They provided all the information which allowed me to make the decision that was right for me without pressure. I definitely recommend working with them! More
Great experience!! I bought a new vehicle & my salesman made sure that I got everything that I wanted & was awesome, plus explained everything & the experience was great I bought a new vehicle & my salesman made sure that I got everything that I wanted & was awesome, plus explained everything & the experience was great! More
Easy and transparent I would recommend Darius and Cochran Nissan to anyone in the market. Great selection of Rogues. Darius was friendly, knowledgeable and made the proces I would recommend Darius and Cochran Nissan to anyone in the market. Great selection of Rogues. Darius was friendly, knowledgeable and made the process simple. More
Outstanding Concern for Customer Needs My wife purchased a new 2018 Sentra from Rob Smola last year. He listened carefully to what she wanted; she was and remains very pleased with the car My wife purchased a new 2018 Sentra from Rob Smola last year. He listened carefully to what she wanted; she was and remains very pleased with the car. When I began looking for a new used car, I specifically asked for Rob to work with me. Again, he was sensitive to what I sought, and worked with me to find the best outcome given my intended use and financial considerations. On 05/06/2019, I concluded the purchase of a 2016 Nissan Versa, to be used primarily for local driving. I heartily commend Rob for his efforts, and would gladly refer others to him. More