#1 Cochran Nissan Cranberry
Zelienople, PA
Filter Reviews by Keyword
By Type
Showing 130 reviews
Excellent buying experience Spent the last few weeks online shopping for a Titian. Nissan offered some nice deals this month and also some incentives. Did most of my work with Er Spent the last few weeks online shopping for a Titian. Nissan offered some nice deals this month and also some incentives. Did most of my work with Eric via email, text and some calls. He was very helpful and did a lot of leg work for me. Trev quickly worked up numbers on a few scenarios and Mike was great to work with for financing. I highly recommend #1 Cochran Nissan in Cranberry! More
Accommodating, personable service My husband and I were very pleased with the service we received. The process was quite simple, and the employees were a pleasure to work with. We did My husband and I were very pleased with the service we received. The process was quite simple, and the employees were a pleasure to work with. We did not experience any “pressure to buy.” With two young children, the employees were accommodating and patient. The play area for kids was great. My daughter loved the popcorn! More
professional & honest. Professional & quality service, We love our new Nissan Rouge . Ben Kopp was a pleasure to work with. We will buy our future vehicles from this deal Professional & quality service, We love our new Nissan Rouge . Ben Kopp was a pleasure to work with. We will buy our future vehicles from this dealership . More
Love My Rogue My experience at Cochran Nissan Cranberry with Sales Consultant, Quinn Sassone, was smooth sailing from start to finish. Quinn contacted me within mi My experience at Cochran Nissan Cranberry with Sales Consultant, Quinn Sassone, was smooth sailing from start to finish. Quinn contacted me within minutes of receiving my inquiry by email and by that evening I had bought my Rogue! The entire, positive experience was expertly handled by Quinn who was personable, polite, and knowledgeable. I was also pleased to learn that Quinn is a graduate from the Butler Area School District where I currently teach. Mike Webster in finance was equally pleasant and experienced. In addition, I was appreciative that both of these gentlemen stayed well beyond showroom hours to conduct the transaction in order to accommodate my work schedule. I would not hesitate to recommend this dealership and of course, Quinn, to family, friends, and colleagues! I look forward to having my car serviced at Cochran as well. More
Out of this world experience From beginning to end this was the best car buying experience yet! Every question was answered and every option was gone over to make sure I got exac From beginning to end this was the best car buying experience yet! Every question was answered and every option was gone over to make sure I got exactly what I was looking for! So thankful for Quinn the friendly staff and dealership! More
Straight forward Had a great experience buying our pathfinder! Straight forward pricing and good value for our trade in! Quinn, Ed & Mike were very helpful & courteous Had a great experience buying our pathfinder! Straight forward pricing and good value for our trade in! Quinn, Ed & Mike were very helpful & courteous! Highly recommend More
Extremely impressive! Everyone involved in the process from Ed Short, Quinn Sassone, Eric Breed, and Mike Webster were all extremely helpful. Ed and Quinn went out of thei Everyone involved in the process from Ed Short, Quinn Sassone, Eric Breed, and Mike Webster were all extremely helpful. Ed and Quinn went out of their way to ensure my experience was a positive one. As soon as you arrive at the dealership you feel welcomed. The building is inviting, lobby is welcoming, and the general atmosphere is calming. The sales team makes the process about you and how they can help you thru process. They make the buying experience an easy one. You can tell they have developed a strong culture built around the customer experience. They were all authentic and made you feel that you were important and that they were there to serve you. Plus, we found the perfect vehicle that fits our needs and our budget. Again, thanks for making our buying experience a pleasant one. More
Continually Pleased Customer! I had previously leased three vehicles through #1 Cochran Nissan South Hills, and was ecstatic when they acquired another Nissan dealership in my comm I had previously leased three vehicles through #1 Cochran Nissan South Hills, and was ecstatic when they acquired another Nissan dealership in my community. My husband and I went to the new Cranberry dealership, unsure of how our experience would be due to the recent transition. We were immediately greeted by Quinn, who welcomed us and was very attentive to our needs. Being long-time Nissan customers, we knew exactly what we were looking for, but also wanted to explore some options, and Quinn was very respectful and patient with us. He introduced us to Trevor, who assisted in preparing different estimates for a few vehicles we were interested in. After test driving a vehicle, we had an idea of what we wanted, but also wanted to take time to consider our options. We left the dealership feeling well treated and not pressured, giving us time to think about our next vehicle. When we decided what we wanted to do, Quinn was excellent in making sure we got monthly lease price we were comfortable with, securing a vehicle for us, and assisting in completing preliminary paperwork. The vehicle I had wanted was at another location, and Quinn personally retrieved the vehicle, ensuring that it was handled with care before delivery to us. The process to sign our lease was quick and painless. I signed all of my paperwork with John, who was cognizant of my time, but also mindful to provide any needed information and answer any questions. Ed also assisted in grounding my previous lease, which was an easy process. Quinn then did an excellent job helping me to get acclimated with my new vehicle, setting up my bluetooth and walking me through all of the new Rogue features. Since bringing the vehicle home, Quinn has also followed up to ensure that we are satisfied, and has been a supportive person for any needs that have arose. I am delightfully pleased with the customer service my husband and I received at #1 Cochran Nissan Cranberry, and look forward to working with them again on future Nissan leases! More
Used car purchase The most professional pleasant experience of purchasing a car ever. From the salesman to the administration staff. No pressure, always there to answe The most professional pleasant experience of purchasing a car ever. From the salesman to the administration staff. No pressure, always there to answer questions. The delivery was super, made sure that all features were gone over and that our cell phones were programed. Can not say enough good about this purchase. Thank you More
Service Customers Beware Recommended part that was replaced during previous visit - appears part was never even replaced - manager attempted to justify by claiming Junk parts Recommended part that was replaced during previous visit - appears part was never even replaced - manager attempted to justify by claiming Junk parts by Nissan - beware! More