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#1 Cochran Nissan Cranberry
Zelienople, PA
130 Reviews
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Showing 130 reviews
May 18, 2011
MADE BUYING A NEW CAR VERY EASY AND FAST. DEALER DID ALL THE WORK IN A SPEEDY AND FRIENDLY MANNER. I WAS IN MY NEW CAR IN 2 HOURS. I HAVE BOUGHT 2 OTHER CARS FROM KENNY ROSS AND WILL CONTINUE TO BUY MY CARS THE WORK IN A SPEEDY AND FRIENDLY MANNER. I WAS IN MY NEW CAR IN 2 HOURS. I HAVE BOUGHT 2 OTHER CARS FROM KENNY ROSS AND WILL CONTINUE TO BUY MY CARS AT THIS DEALERSHIP AS LONG AS I REMAIN IN THE PITTSBURGH AREA. More
by KAREN WILLISON
Employees Worked With
DAVE PICCOLO
May 16, 2011
I went to Wright Nissan in Wexford before coming to Kenny Ross Nissan, and I was very glad I did. Brad was very friendly and knowledgable, and also very willing to work with me to get a payment that I could Ross Nissan, and I was very glad I did. Brad was very friendly and knowledgable, and also very willing to work with me to get a payment that I could afford. They also introduced me to the head mechanic and showed me around the garage. I would definetly recommend this dealership to family and friends. More
by yguy119
Employees Worked With
Brad Snyder, Brad Snyder
May 16, 2011
My salesperson definitely went out of her way to help me with my purchase and made the transition extremely smooth. I feel confident that she would help me in the future and be a great person to refer my f with my purchase and made the transition extremely smooth. I feel confident that she would help me in the future and be a great person to refer my friends and family to . I spent a little more than I wanted to and believe I could've gotten a better deal, but to me that doesn't reflect on my salesperson. I feel that if I do have any issues in the future, that Christy will be willing to do what it takes to help. More
by castin41
Employees Worked With
Christy Engle, Christy Engle
May 15, 2011
We visited the local Nissan dealership to review our options in anticipation of turning in a leased 2008 Nissan Altima. The Altima was leased at Maguire's Ford in Lebanon, PA; our prior home location. options in anticipation of turning in a leased 2008 Nissan Altima. The Altima was leased at Maguire's Ford in Lebanon, PA; our prior home location. Since moving to Western PA, our Nissans were serviced at Kenny Ross Nissan. We were pleased by the friendliness and professionalism of the staff. Brock was extremely helpful and accomodating during our search for a new Nissan lease. We will be returning to Kenny Ross Nissan in the next few months to turn in my husband's 2008 Nissan Rogue on a new 'Kenny Ross' vehicle. By far, the best new car buying experience! More
by larry64miller
Employees Worked With
Brock Bowser, salesman and Sales Manager, Brian (?)
May 10, 2011
This was the first car purchase I had made on my own, and everyone there made it very easy. I went in expecting just to test drive the car, and maybe try for a financing application, and ended up driving my everyone there made it very easy. I went in expecting just to test drive the car, and maybe try for a financing application, and ended up driving my new car out of there that night! Paul, the salesman, was very courteous and extremely helpful. There was a lot of details regarding legal and paperwork information that I didn't know that he helped me with. I'd definitely recommend this dealership and their staff to anyone looking for a new or used car...plus the price was great for the vehicle that I got! More
by sckenyon
Employees Worked With
Christy Engle,Paul Engle, Christy Engle, Paul Engle
March 28, 2011
I purchased my 4th Nissan from Kenny Ross Nissan since 2009. They are always polite and very professional. I never felt pressured into buying anything. I asked questions and they provided answers. I d 2009. They are always polite and very professional. I never felt pressured into buying anything. I asked questions and they provided answers. I did not feel like they were just trying to make a "quick sale". They have returned every telephone call in a timely manner if they were not in the office when I tried to reach them. As long as their management style stays the same, and their employees are as friendly as they have been in the past, I will certainly return to buy vehicles in the future as the need arises. I would have no problem recommending this dealership to my family or my closest of friends. The service department always performs the scheduled maintenance in a professional manner also. More
by Sniper1
Employees Worked With
Trev Gerwig and Eric Hollerman
March 27, 2011
I drove there after seeing a vehicle online. They told me they were going to get the vehicle and bring it around. I stood there for well over 20 minutes waiting. When the vehicle pulled up it looked me they were going to get the vehicle and bring it around. I stood there for well over 20 minutes waiting. When the vehicle pulled up it looked beat up (nothing like it did on the online photos). The interior was DISGUSTING. It looked like someone had shaken up pop bottles and let them explode all over the vehicle. There was gunk in ever crevice, cup holder, etc. including items stuck in the gunk. When I asked if the car would be cleaned (if I would have even considered it after seeing how they showed it to me) I was told "maybe if I agreed to purchase it they could 'see' about having it detailed". The guy who went on our test drive wasn't even from the area (neither am I) and couldn't tell me which way to go out of the parking lot or where to go from there to test drive it. Needless to say I left, purchased a newer van, with less mileage, no rust and was CLEAN for 100 dollars more than they wanted for the mess they showed me. No big shock, I talked to a family member this week who told me he had gone down there and had a similar experience with being shown a filthy, disgusting vehicle. I can't believe you expect people to purchase cars like that. Would you buy a home that looked like a crime scene??? More
by customer16101
Employees Worked With
ken
March 19, 2011
This was one of the most pleasant car purchases I have made. Josh Phillips was great to work with! He was pleasant and helpful. The negotiations were fair and straightforward with no fuss on both the pur made. Josh Phillips was great to work with! He was pleasant and helpful. The negotiations were fair and straightforward with no fuss on both the purchase and trade-in. They put on a new tire when it was found that an existing tire had a nail and couldn't be repaired. Josh ensured the car was in great shape for pickup (having the detail guys buff out a scratch on the bumper). We did not finance, so the paperwork was fast and easy. More
by hschoone
Employees Worked With
Josh Phillips
March 16, 2011
I received a quote from this dealership via email, from Trev Gerwig, and then I wrote back to verify the validity of the quote to insure that it was accurate for the model that I was looking for before mak Trev Gerwig, and then I wrote back to verify the validity of the quote to insure that it was accurate for the model that I was looking for before making the hour long drive. The quote and model were verified back to me by his assistant Christy Engle, but upon my arrival, the dealership could not stand behind their quote - can you say bait & switch? When I asked salesperson, Christy, about the original quote in the email, she responded that she was sorry but that was for an “S” model, this is the quote for the “SL” model. This struck me as somewhat strange since I had taken the time and care to confirm in writing that the correct vehicle was being quoted. I then discussed with Christy the actions taken to confirm the correct vehicle was quoted and showed her the e-mail chain supporting the quote. All Christy would say that she was sorry, but that quote was for the “S” model. They were not willing to discuss this and made it clear through their actions that they wanted me out of there. After leaving the dealership and engaging Costco, since that was the way I had originally asked for the quotation through Costco's no hassle 'lowest price' website, Trev Gerwig did respond again to me via email, but provided the same 'revised' quote that I had received when I was at the dealership, nowhere close to the original quote that I was provided. When I questioned the quote again for more favorable pricing, I was told by Trev that this was the best quotation that he could offer. It is clear to me that Kenny Ross Nissan provided a VERIFIED quotation, but could not stand by the quoted price. Buyer Beware! More
by tyler019
Employees Worked With
Trev Gerwig & Christy Engel
March 07, 2011
Brad (sales), George and Matt (finance) were a pleasure to work with. They know their products, were able to answer all of our questions, and did so without attempting to "pressure" or "talk us into" anyth to work with. They know their products, were able to answer all of our questions, and did so without attempting to "pressure" or "talk us into" anything we weren't interested in. They also did everything they could to assist with getting the financial issues right, including working out a deal on a trade-in. Very friendly service throughout, and excellent delivery!! More
by scpino
Employees Worked With
Brad Snyder, Brad Snyder
