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#1 Cochran Nissan Boardman
Boardman, OH
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I have less than perfect credit and had a hard time finding a car that fit my needs and what I wanted until I came to Boardman Nissan! Shawntil and the Sales manager Big John went ABOVE AND BEYOND to m finding a car that fit my needs and what I wanted until I came to Boardman Nissan! Shawntil and the Sales manager Big John went ABOVE AND BEYOND to make sure I got what wanted. Shawntil listened to my needs, wasn't at all pushy and explained everything to me. I couldn't be happier with my decision to deal with these amazing people. Every employee there was super friendly also. Thanks again and great job Boardman Nissan team! More
We have been pleased with this dealership from the first phone call to confirm advertised price to driving away in our new Murano. Stefan was a helpful , kind salesman. Levi completed the transaction smoot phone call to confirm advertised price to driving away in our new Murano. Stefan was a helpful , kind salesman. Levi completed the transaction smoothly. Thank you Boardman Nissan. More
Baron was excellent to work with. He was very nice and put me at ease. He went above and beyond!!!! He made made sure that everything worked out for me and that when I left I was in a new vehicle. He ha put me at ease. He went above and beyond!!!! He made made sure that everything worked out for me and that when I left I was in a new vehicle. He has a great personality. Words cannot express how excellent he was!!!! More
Shawntil was very helpful. Put me at ease and talked to me like a real person. Made something I was dreading seemingly painless. I really appreciate how open and honest she was with me when it came down to me like a real person. Made something I was dreading seemingly painless. I really appreciate how open and honest she was with me when it came down to crunching numbers. More
John and Rex were wonderful. They were both very nice and helpful. Rex was willing to work to get the vehicle that I wanted and was great to answer any questions that I had. I would recommend Boardman and helpful. Rex was willing to work to get the vehicle that I wanted and was great to answer any questions that I had. I would recommend Boardman Nissan. More
Went in and talked to mike and I wasn’t too sure about even getting a car there at that time but his humor and just treating me like a actual human being and not just someone to sell a car to made me sure even getting a car there at that time but his humor and just treating me like a actual human being and not just someone to sell a car to made me sure this is where I wanted to get my car very nice people there 10/10 in my book More
Poor Customer Service The service department is not easy to work with. I brought my vehicle in for an issue that I knew the exact cause for, and they wanted to charge a “di The service department is not easy to work with. I brought my vehicle in for an issue that I knew the exact cause for, and they wanted to charge a “diagnostic fee” that was close to 100% of the repair cost, in addition to the repair cost. Most dealers will charge a lower diagnostic fee, or a higher one if the customer chooses to not follow through with the repair. I’m not sure why I should have to pay an additional $100+ fee when I articulated the exact problem and part that needed repaired. I understand if I came in with something vague like “My car is making a noise” that that would need additional diagnosis, but when I state “My brake light switch is faulty and needs replaced”, I’m not sure what additional diagnostics need to be performed. For the record, I went back home and took the brake light switch out of my other Versa, and the car began working as expected. Reordered a new OEM part for $20 and solved my own issue. Too bad, I would have been willing to pay the $150-$200 i was quoted by the service department to have it fixed. However, the extra fee was too much. I’ve had too many issues with Boardman Nissan over the years, and will no longer be doing business with them. More