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#1 Cochran Nissan Boardman
Boardman, OH
217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 217 reviews
December 27, 2022
!!!!!NOT WORTH YOUR VALUABLE TIME!!!!! After marketing my vehicle on facebook was contacted by John the sales Manager who offered to buy my car, at my asking price. After driving over an hour to get the c my vehicle on facebook was contacted by John the sales Manager who offered to buy my car, at my asking price. After driving over an hour to get the car to him on december 2nd, he walked his price down over 4k then what we originally agreed on. Then my family and I waited over another hour and a half before he was done looking at the car, a process he stated would take only a few minutes, after which we finalized the paperwork and he owed me $900+ in the difference. He stated that once the state had the title work done he would send the check. Everything being electronic in Ohio, this was done on the 6th. I waited two weeks before texting him, too which he blew me off. I called the office the next day, and John answered. I asked about the check again, and again he said he would have to check with the "ladies" and would have an answer for me the next day. The next day comes and at the end of the day I again text him to which he tells me it was sent. Today I finally get the check and it is post marked for the day I texted and remind him along with the check was filled out that day as well. I believe he either had no intention of sending a check, or he is such an incompetent manager that he really did forget. Either way I would avoid this place like the plague. It was not worth it. More
by ddeekenjr
Employees Worked With
John Eacklebary
December 16, 2022
I bought a Jeep Wrangler there the day before Thanksgiving. After signing all the paperwork I didn’t even make it 10 miles before the the engine light came on. And of course it’s a big issue, the Thanksgiving. After signing all the paperwork I didn’t even make it 10 miles before the the engine light came on. And of course it’s a big issue, the catalytic converter and some falange. I can’t get plates until I get it fixed it’s over $2000 at Christmas I just put a $2000 deposit down on the car. Not to mention I had to pay a mechanic $100 to get the trunk open because the latch was rusted shut. They also jipped me out of the warranty. When I purchased it the description said it still had the rest of the 10 yr 100k mile warranty ( I have the pic to prove it) just had to pay $200 deductible. When I asked about it. They said NO and gave me 3 month power train with a 50% deductible. My advice if ur buying used, get it TESTED before you buy it and DOUBLE CHECK EVERYTHING!!! More
by Masiexoxo
Employees Worked With
Aaron
November 12, 2022
I got a car a little over a year ago from Richard who was awesome but is now retired, i got in an accident a little over a month and So this time i went in to see Rex who was also amazing! They both went abo awesome but is now retired, i got in an accident a little over a month and So this time i went in to see Rex who was also amazing! They both went above and beyond to help me out. I plan to stay with them! More
by taylorloyd0313
Employees Worked With
Rex Eisenbraun, Richard Slifer Jr.
November 11, 2022
From the gen. manager Wes Cattoi, to our sales rep. Shawntil Williams - they were wonderful! Just warm & welcoming people - they really helped us out. Shawntil m manager Wes Cattoi, to our sales rep. Shawntil Williams - they were wonderful! Just warm & welcoming people - they really helped us out. Shawntil made everything so smooth - went through all the details thoroughly & efficiently - even showed us around the facility & introduced us to mechanic staff maintaining our car. She's such a nice person - we're very grateful. And Aaron Walsh made financing a breeze. This was by far the best experience & dealership we've ever been to - wouldn't even consider going somewhere else now. Would give 10 stars if possible. We will highly recommend Boardman Nissan to friends, neighbors, & relatives! More
by Sentrasmile
Employees Worked With
Shawntil Williams, Aaron Walsh, Wes Cattoi, Ken Reesh, Brennan Bosley
September 28, 2022
The 2nd visit was an improvement over the first. I believe that they take feedback seriously and work towards improving their customers experience. I believe that they take feedback seriously and work towards improving their customers experience. More
by Steven.McCartyOpex
Employees Worked With
Rex Eisenbraun
July 30, 2022
The staff was pleasant, professional, caring and awesome! My experience was different then alot off my car dealings. I felt like .my opinion mattered. My experience was different then alot off my car dealings. I felt like .my opinion mattered. More
by Collins35jenn
Employees Worked With
Shawntill Williams
July 20, 2022
Boardman Nissan always takes great care of my time and my vehicles. Best sales and service team around no matter the make and model. Thank you! vehicles. Best sales and service team around no matter the make and model. Thank you! More
by kathy4599
Employees Worked With
Rex Eisenbraun, Brennan Bosley
April 07, 2022
I have always trusted this dealership ! I think they are honest and trustworthy ! Anytime I have had a minor situation , they have went above and beyond to help me ! Loyalty works both ways I think they are honest and trustworthy ! Anytime I have had a minor situation , they have went above and beyond to help me ! Loyalty works both ways ! Thank you ! More
by V J
Employees Worked With
Chris McConville, Rex Eisenbraun
