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#1 Cochran Nissan Boardman

Boardman, OH

3.8
217 Reviews

7809 Market St

Boardman, OH

44512

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Showing 217 reviews

August 15, 2014

Excellent Salesman James was an excellent salesman. Very friendly, honest . Went in for an oil change and left with a new car. Couldn't be any happier. More

by wildcat 324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chismark
August 14, 2014

Wonderful lease package for 2015 Altima SL I lease a new Altima every three years. Everyone at the dealership was very helpful and professional! I believe they gave me a great deal! More

by MIM02141946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allison, Eric Briguglio, Richard Slifer Jr.
August 03, 2014

Excellent experience: Nissan Rogue Great overall experience. Everybody I came in contact with was friendly and well knowledgable. I would recommend this dealership to everyone. I will h More

by 13man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
July 09, 2014

Great customer service!! James was amazing from beginning to end of sale. GREAT salesman.. won't be disappointed!! Makes sure he finds a car in budget. People in finance were More

by Jstiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chismark
July 07, 2014

mellissa williams was exceptional the whole deal was so smooth and fast and all questions answered and the price was right if i was you i would bypass all sales persons and head straig More

by midway4016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mellissa williams
June 26, 2014

Nissan Rogue Purchase I went to Boardman Nissan last Saturday. The salesman was Jason Allison that assisted me with my selection of my new vehicle. He was extremely knowled More

by kzokle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allison
June 11, 2014

Not What I expected I was initially impressed with Boardman Nissan and ended up buying 2 used vehicles in one visit. Our sales associate, Sarah, was awesome, however, I More

by paulpaytas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah, Eric Briguglio
Jun 27, 2014 -

#1 Cochran Nissan Boardman responded

We appreciate feedback from our customers. We apologize for the amount of gas that was provided for this customer. We have offered to provide gas, when the client is back in the area. When we complete transactions with customers there are many factors that someone may not understand. If we take a 9 year old vehicle in trade, the majority of the time we will have to do serious reconditioning work. The reconditioning costs to bring this truck up to safe and reliable standards, which is 50% life left on the brakes, tires, and rotors and is in sound mechanical working condition would have cost 4300.00. We are more than happy to provide a copy of the repair order to review. In addition, this vehicle had rust on the body and hail damage, that would have cost in excess of 2000.00 to repair. So if we take the 8500 + 4300 +2000 = 14800, had we completed all the repairs our profit margin would have been 100.00. Also, we offered to sell the truck back to the customer. We did not get a response. We ended up selling the vehicle at the auction. In order to appraise a customers vehicle we have to be able to walk around it, and take it for a quick test drive in order to give an accurate figure. We also price all of our used cars based on market conditions. We are happy to provide customers information about like cars they are considering in the market with pricing. We have tools that show us all the vehicles that are advertised online with all of there information. People do not drive an hour to our location and find us online unless our vehicles are not priced to sell. In conclusion, we are more than happy to provide our customers with all the information they need to make the best decision for their families. The information that can be provided includes Carfax, Autocheck, copy of the repair order, vehicle history, competitive pricing and more. We are not going anywhere and we take the best possible care of our customers.

February 16, 2014

Living out of town, I was able to work a deal over the internet. My salesman Donnie Kirkwood & sales manager Chris McConville were great. I had attempted other internet deals including my local Nissan dea More

by GBDB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Kirkwood, Chris McConville
January 23, 2014

Car shopping on Jan 18, left with a 2013 Sentra with 660 miles ( I was aware of when I left) This was my own fault and miscommunication thought I had purchased a 2014, the sticker was not on the car I tes More

by 5637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gabler, Chris McConville, John Eacklebary, Eric Briguglio
December 20, 2013

Outstanding customer service! After many years of dealing with sales people from dealerships who's only focus seemed to be squeezing every dime they can from their customers, I cannot tell you what a More

by mgetsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McConville, Rex Eisenbraun
Dec 21, 2013 -

#1 Cochran Nissan Boardman responded

Customer service is always priority #1 here at Boardman Nissan, and we're more than happy to take care of anyone you send our way just like we did for you! Thanks again!

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