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#1 Cochran Nissan Boardman

Boardman, OH

3.2
212 Reviews

7809 Market St

Boardman, OH

44512

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Showing 212 reviews

October 21, 2014

AMAZING!! MY SALESMAN WAS AMAZING AND DIDN'T PRESSURE US INTO BUYING ANYTHING. HE UNDERSTOOD OUR PRICE RANGE AND WAS ABLE TO MEET OUR NEEDS WITHOUT US FEELING U More

by Kellyk51155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE SELLERS
August 23, 2014

Sales I had a great experience from start to finish. I can't say enough good things about my experience. Mike was very friendly and knowledgable and made my More

by Angieheck75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sellers
August 20, 2014

The best car buying experience of my life From the moment when I first called and spoke with Tony at Boardman Nissan I knew that I would be doing business there. Courtesy and respect blended w More

by Larryhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Chris McConville
August 20, 2014

Excellent experience working with James Chismark II My husband and I just purchased a Nissan Titan from Boardman Nissan and had a great experience working with our salesman James Chismark II. He was ve More

by Steelerfans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chismark II
August 18, 2014

Bambozooled Boardman Nissan is a bunch of crooks that will do anythign to sell a car. Stopped in with concerns regarding my tires. I was disrepected, talked back More

by cblozano84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Older man at the service desk.
Oct 13, 2014 -

#1 Cochran Nissan Boardman responded

We are sorry that this client has an issue with their tires The client stopped by a couple of Saturdays ago to have our service department review tire wear. Our representative walked outside to exam the tires on a Juke. The centers of the tires were below factory recommended levels. Our service advisors carry a card to measure tire tread depth. The client asked why the tires would wear with this pattern. Our service advisor responded that over inflation most likely would be the cause. This client has never been to or used our Service department at Boardman Nissan. Our techs review every vehicle that comes into our service department, but if a vehicle is not inspected. We can not help solve any issue/s that come up. Tires should be rotated at manufactures recommended intervals. All Nissan Nismo vehicles have performance tires. Again, we are sorry that the tired only lasted 16k miles.

Nov 04, 2014 -

cblozano84 responded

Wow, way to try and save face with more lies. At no point did your representative measure my tires depth with a card, let alone he didn't even come close enough to the vehicle to see the trend depth. When I purchased the vehicle I was never told the car came with performance tires that only last 16 thousand miles, which the tire manufacture told me it was the dealership responsibility to inform me of this. This fact was not listed on any of the paperwork that came with the car or in my manual I given. (Oh the manual I had to continuously ask for and didn't receive until two week after I purchased the vehicle.) Despite the fact I wasn't properly informed about the tires, I am mostly upset with how I was treated by Boardman Nissan. I went there with concerns that something was wrong with my vehicle. I travel for work and was afraid for my safety and for the safety of others. Boardman Nissan showed zero concern. Instead of being honest with me and trying to insuring me there was nothing to be worried about, that the vehicle they sold me was safe and functioning properly, they were more concern with getting their guys paid. To even further how terrible Boardman Nissan is at customer service, the service guy was extremely rude and disrespectful to me. Made me so uncomfortable I couldn't leave any faster. My brother called to talk to the manager and he was also not treated very well. After posting my initial review, Boardman Nissan had my saleman call me repeatedly to remove my review from this site. Just keep that in mind when reviewing all of their "Positive Review".

August 15, 2014

Excellent Salesman James was an excellent salesman. Very friendly, honest . Went in for an oil change and left with a new car. Couldn't be any happier. More

by wildcat 324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chismark
August 14, 2014

Wonderful lease package for 2015 Altima SL I lease a new Altima every three years. Everyone at the dealership was very helpful and professional! I believe they gave me a great deal! More

by MIM02141946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Allison, Eric Briguglio, Richard Slifer Jr.
August 03, 2014

Excellent experience: Nissan Rogue Great overall experience. Everybody I came in contact with was friendly and well knowledgable. I would recommend this dealership to everyone. I will h More

by 13man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
July 09, 2014

Great customer service!! James was amazing from beginning to end of sale. GREAT salesman.. won't be disappointed!! Makes sure he finds a car in budget. People in finance were More

by Jstiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chismark
July 07, 2014

mellissa williams was exceptional the whole deal was so smooth and fast and all questions answered and the price was right if i was you i would bypass all sales persons and head straig More

by midway4016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mellissa williams
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