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#1 Cochran Nissan Boardman

Boardman, OH

3.8
217 Reviews

7809 Market St

Boardman, OH

44512

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Showing 217 reviews

October 01, 2015

Helpful My salesman took the extra time during my visit to explain and work out details about my purchase. He even came in on his off day to finalize papers. More

by Bob G
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Eisenbraun
September 25, 2015

Very unsatisfied I wouldn't even put one star if it would allow it. They are liars and very unorganized.... Wasted an entire day there. Horrible service!!!!! Would no More

by Ktbprincesss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Demerits ison
August 01, 2015

DISHONEST & BAD BUSINESS. Pretty bummed I tried to buy two cars today & had an accepted offer from demetrious (the sales person) when I got there they then didn't want to honor More

by unhappywithnissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
john (sales manager) and Demetrius (deke)
January 08, 2015

bought used car from pittsburgh+5 stars I did not want to drive an hour to haggle. I told Wes the manager what I wanted to pay and he gave me a price that was excellent if I bought it that d More

by pittsburgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james chismark, Wes Cattoi
November 15, 2014

Just bought a Juke ! Love the car. Salesman Mike Sellers was great over the phone enough for me and my husband to drive 85 miles to this dealership..once we got there th More

by Lana3377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sellers, Eric Briguglio
October 21, 2014

AMAZING!! MY SALESMAN WAS AMAZING AND DIDN'T PRESSURE US INTO BUYING ANYTHING. HE UNDERSTOOD OUR PRICE RANGE AND WAS ABLE TO MEET OUR NEEDS WITHOUT US FEELING U More

by Kellyk51155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE SELLERS
August 23, 2014

Sales I had a great experience from start to finish. I can't say enough good things about my experience. Mike was very friendly and knowledgable and made my More

by Angieheck75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sellers
August 20, 2014

The best car buying experience of my life From the moment when I first called and spoke with Tony at Boardman Nissan I knew that I would be doing business there. Courtesy and respect blended w More

by Larryhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Chris McConville
August 20, 2014

Excellent experience working with James Chismark II My husband and I just purchased a Nissan Titan from Boardman Nissan and had a great experience working with our salesman James Chismark II. He was ve More

by Steelerfans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chismark II
August 18, 2014

Bambozooled Boardman Nissan is a bunch of crooks that will do anythign to sell a car. Stopped in with concerns regarding my tires. I was disrepected, talked back More

by cblozano84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Older man at the service desk.
Oct 13, 2014 -

#1 Cochran Nissan Boardman responded

We are sorry that this client has an issue with their tires The client stopped by a couple of Saturdays ago to have our service department review tire wear. Our representative walked outside to exam the tires on a Juke. The centers of the tires were below factory recommended levels. Our service advisors carry a card to measure tire tread depth. The client asked why the tires would wear with this pattern. Our service advisor responded that over inflation most likely would be the cause. This client has never been to or used our Service department at Boardman Nissan. Our techs review every vehicle that comes into our service department, but if a vehicle is not inspected. We can not help solve any issue/s that come up. Tires should be rotated at manufactures recommended intervals. All Nissan Nismo vehicles have performance tires. Again, we are sorry that the tired only lasted 16k miles.

Nov 04, 2014 -

cblozano84 responded

Wow, way to try and save face with more lies. At no point did your representative measure my tires depth with a card, let alone he didn't even come close enough to the vehicle to see the trend depth. When I purchased the vehicle I was never told the car came with performance tires that only last 16 thousand miles, which the tire manufacture told me it was the dealership responsibility to inform me of this. This fact was not listed on any of the paperwork that came with the car or in my manual I given. (Oh the manual I had to continuously ask for and didn't receive until two week after I purchased the vehicle.) Despite the fact I wasn't properly informed about the tires, I am mostly upset with how I was treated by Boardman Nissan. I went there with concerns that something was wrong with my vehicle. I travel for work and was afraid for my safety and for the safety of others. Boardman Nissan showed zero concern. Instead of being honest with me and trying to insuring me there was nothing to be worried about, that the vehicle they sold me was safe and functioning properly, they were more concern with getting their guys paid. To even further how terrible Boardman Nissan is at customer service, the service guy was extremely rude and disrespectful to me. Made me so uncomfortable I couldn't leave any faster. My brother called to talk to the manager and he was also not treated very well. After posting my initial review, Boardman Nissan had my saleman call me repeatedly to remove my review from this site. Just keep that in mind when reviewing all of their "Positive Review".

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