#1 Cochran Nissan Boardman
Boardman, OH
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The best dealership ever they treat you like family!! I had the MOST AMAZING EXPERIENCE at Boardman Nissan yesterday!!!! I went in to take advantage of the 9.99 oil change special because times are tight I had the MOST AMAZING EXPERIENCE at Boardman Nissan yesterday!!!! I went in to take advantage of the 9.99 oil change special because times are tight and I've been putting off my oil change wayyyyyy to long. They are so nice there. Even when she had to deliver the crushing news that my car was basically a death trap she went above and beyond and delivered the best customer service experience. Little did I know that in the next 4 hrs I would become a part of the Boardman Nissan family!!!! If you only knew how horrible my credit is you would understand why I am singing their praises so hard. When she told me she was going to have Demetrius come and talk to me about getting me a new car I said, "Ok, but please let him know I'm apologising now for wasting his time because I know there is no way I'm getting approved." I'm here to tell you they moved mountains, worked, miracles, did what they had to do to make sure i got a safe reliable car that night. I am now the proud owner of a 2006 Kia Sorento with all the bells and whistles. ( I came in a 2002 Chevy Cavalier with over 166,000 miles with a laundry list of stuff that was braking including a cv joint that was barely hanging on....scary I know) Best part is they worked it out so that I didn't have to put anything down! So don't hesitate if you need or want a new car don't look any further than my new family @ Boardman Nissan. Call Demetrius Ison @330-726-5555 and he will work just as hard for you as he did for me. Bring your kids along for the ride too....my 2 yr old granddaughter was with me the whole time. They have a kid center set up for them to color and play to make the experience go a lot smoother....Thanks guys ,you took a lot of stress off of my plate. You definately have my vote for the best dealership and believe me everyone who will listen will hear how great y'all are I can't thank enough......????????????? More
AWESOME EXPERIENCE!!! So Boardman Nissan was my 5th dealership I applied to get a car. My credit history is not great at all so everyone turned me down. Thanks to the aweso So Boardman Nissan was my 5th dealership I applied to get a car. My credit history is not great at all so everyone turned me down. Thanks to the awesome staff at Boardman Nissan I drove away in a 2014 Nissan Altima last night. There second chance program is legit. My salesman was Zach and he was very professional and helpful and the finance woman was Natalie, who worked very very hard to get me into my vehicle at a very reasonable price. They gave me my approval information over the phone before I went, such as monthly payment and down payment, and were true to their word when it was time to sign the papers. My over-all experience was awesome and I will refer others to this dealership. Thanks again Natalie and Zach, my ride is super fabulous!!!! Nicole Campbell More
Great Experience Boardman Nissan is a great dealership to work with and I had a great experience with salesman Josh Johnson as he helped me drive away in my first car Boardman Nissan is a great dealership to work with and I had a great experience with salesman Josh Johnson as he helped me drive away in my first car in my own name! Everyone is very friendly and helpful in the dealership as well and they really care about their customers needs,wants, and price ranges! More
Lost the Sale Our salesman, Josh Macklin, was very friendly and knowledgeable. He allowed us to go on a test drive for the Rogue and didn't try to pressure us into Our salesman, Josh Macklin, was very friendly and knowledgeable. He allowed us to go on a test drive for the Rogue and didn't try to pressure us into buying right away. We reluctantly gave ballpark numbers for the monthly payment, because we were told that that's how they do things there so they're not going out of your price range. The sales manager, Wes, spoke to us before we left and his approach was a bit more pushy. We felt like he was trying to trick us into a bad deal. It was a complete red flag when he said they'd probably only be able to offer us $500 for our trade when Kelley Blue Book and all the other estimates ranged from$2,500-$5,500. We left the dealership liking the car and the salesman but not wanting to deal with Wes again. Unfortunately after giving our phone number, the dealership thought it was a good idea to call us early on Saturdays and Sundays when we were trying to sleep in even though we said we were 1-2 months from buying. After the fourth time, I told them to stop calling. We had liked the Rogue and RAV4 about the same, but we ended up getting a Toyota RAV4 because the atmosphere at that dealership was so much more friendly and relaxing. Josh was a great guy, but the sales manager caused him to lose the sale. More
Very Sad Experience Our salesman Kyle did a good job. The sales manager Ryan blew the deal. We look at a vehicle on Tuesday afternoon and was given a price. I told the Our salesman Kyle did a good job. The sales manager Ryan blew the deal. We look at a vehicle on Tuesday afternoon and was given a price. I told them I would call the next day and tell them what we would do. I called and told them we wanted the car and would be in Thursday afternoon to finalize things. I returned as I said I would and sales manager Ryan would not honor the price he had previously given to me. I don't understand how they expect to sell cars by treating customers that way. It didn't make me mad, it made me sad that folks can't be honest. My counsel would be... if they make you an offer... get it signed. Watch their numbers carefully. More
Helpful My salesman took the extra time during my visit to explain and work out details about my purchase. He even came in on his off day to finalize papers. My salesman took the extra time during my visit to explain and work out details about my purchase. He even came in on his off day to finalize papers. The whole staff and experience was friendly. I did get almost top dollar for my trade in. I agreed even though the car should have been traded a little higher. Was at another Nissan dealership in Hermitage Pa and they neglected to tell me about the incentives that were offered. So instead of buying a car 2 miles from my house I drove 30 miles and found the environment to be more honest. Hence I purchased from Boardman Nissan. More
Very unsatisfied I wouldn't even put one star if it would allow it. They are liars and very unorganized.... Wasted an entire day there. Horrible service!!!!! Would no I wouldn't even put one star if it would allow it. They are liars and very unorganized.... Wasted an entire day there. Horrible service!!!!! Would not recommend them. More
DISHONEST & BAD BUSINESS. Pretty bummed I tried to buy two cars today & had an accepted offer from demetrious (the sales person) when I got there they then didn't want to honor Pretty bummed I tried to buy two cars today & had an accepted offer from demetrious (the sales person) when I got there they then didn't want to honor the deal... After 7 hours invested we walked out empty handed... Dont bother with this dealership unless you want a lot of empty promises & LIES. More
bought used car from pittsburgh+5 stars I did not want to drive an hour to haggle. I told Wes the manager what I wanted to pay and he gave me a price that was excellent if I bought it that d I did not want to drive an hour to haggle. I told Wes the manager what I wanted to pay and he gave me a price that was excellent if I bought it that day. I was put in touch with James"Too Tall"Chismark II and he sent me pics on my phone and gave me an honest rundown on the car. I made the trip down to Ohio after work, James was waiting for me, which was nice to be treated in a special way. He had the car in the garage so I could see it,and than test drive it. He gave me an honest answer on how they received the car. I liked the fact that they are a younger group that wants to sell cars and not up for just screwing someone. I would look again here on my next car or tell others about it without hesitation. Tony, who did my Loan, was also great to deal with and made a smooth process. More
Just bought a Juke ! Love the car. Salesman Mike Sellers was great over the phone enough for me and my husband to drive 85 miles to this dealership..once we got there th ! Love the car. Salesman Mike Sellers was great over the phone enough for me and my husband to drive 85 miles to this dealership..once we got there the customer service was exceptional from start to finish. Would definitely recommend this dealership. Very pleased More