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#1 Cochran Kia Robinson

Pittsburgh, PA

3.1
510 Reviews

5200 Campbell's Run Rd

Pittsburgh, PA

15205

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Showing 510 reviews

August 11, 2011

Sam worked very hard to find me the vehicle I wanted with the options I was looking for. He kept me updated daily with the progress of his search. More

by scureman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chioda, Sam Chiodo
August 10, 2011

Sam went ABOVE & BEYOND in helping us. The original color of the car (we looked at)was not to our liking, he investigated various dealers to find a car with a color my wife & I liked. Also, while More

by Annie_Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chiodo & Jason (finance person), Sam Chiodo, Jason Kascak
August 10, 2011

From the minute we walked in the door we were treated personally and professionally. Sam Chiodo was a fabulous salesman with my daughter, a recent college grad, who was buying her first car! Everyone.. More

by lizyank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chiodo, Rob Williams (GM) and Jason in finance, Sam Chiodo, Jason Kascak
August 08, 2011

I bought my Kia Soul here. Worst buying experience ever. I would never go back. When I wrote to them explaining the reasons why I was unhappy - they never even bothered to contact me. I also called them - a More

by swelmelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed, Jason Kascak
Aug 18, 2011 -

#1 Cochran Kia Robinson responded

We are sincerely sorry you feel your experience was unsatisfactory. All of our customers deserve stellar customer service and an amazing overall experience. That is what we strive to deliver each and every time. We would love the opportunity to earn back your trust. If there is anything we can do to turn your experience around, please contact us.

More
August 07, 2011

No pressure sales. Much different experience than Kia Century III. As a result we have a new Sedona in our driveway. Stay away from Century III and head to Cochran. They needed to bring our new vehicl More

by CoachB611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trotter and Jason, Jason Kascak, Dan Trotter
August 06, 2011

This was a fantastic experience. We walked in knowing which vehicle we wanted (Sorrento) but unsure if we would be able to get the payments where we wanted to be. With the help of the finance guy and the More

by Abernacki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron and the finance guy (can't remember his name!) , Ron Gardner, Jason Kascak
August 03, 2011

Although the sales staff was very willing to negotiate, I do feel that I could have gone to another dealership (Baeirl Kia) and gotten a better price. Baeirl Kia has fair upfront pricing listed online. Eve More

by paulajb13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noles(?), Tom Cole
July 31, 2011

Ron was so very helpful and extremely patient with my overly active grandson. He kept us contstantly updated throughout the process. Very Impressed with everything on every level. I hate car shopping More

by Satisfiedone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Ron Gardner
July 29, 2011

We decided to travel out of our local area to see if we could get the best deal possible on a new Kia SUV. From the moment we began looking at the vehicles, until our visit ended, with the purchase of our More

by morelli421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Trotter-Sales-Rob ?-Manager, Dan Trotter
July 27, 2011

I really cannot believe the reviews I read on here about this dealership. I bought a new Kia Soul and drove to Halleen Kia in Ohio to get it. Let me say that they were, by far, a model Kia dealer and should More

by mattinpitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A Trainee, Jason Kascak
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