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#1 Cochran Kia Robinson

Pittsburgh, PA

3.1
510 Reviews

5200 Campbell's Run Rd

Pittsburgh, PA

15205

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Showing 510 reviews

June 18, 2012

Mike was a great salesman. No pressure and above board on everything. We had no trade-in so it was a pretty simple deal but in checking with other KIA dealers in our area, this was the best. Mike is ver More

by karbet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kascak
June 15, 2012

Dan Trotter was very easy to work with and was not pushy. A perfect car salesman. I was on the lot the day before I bought my new car browsing, and he came out to meet me. He just introduced himself and I to More

by jmossy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trotter
June 15, 2012

We purchased a Kia Optima from Cochran. We are thrilled with the car!!! We were thrilled with the service we received!!! Ron Gardner was excellent!!! Everyone we came in contact with was friendly and pro More

by sandysluganski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gardner, Jason Kascak
June 14, 2012

Was pleasantly surprised. I arrived on the lot and never once felt pressured to buy anything. They were very courteous and friendly. The process was also very painless. I am a very pleased customer and More

by Comwhiz30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kascak
June 14, 2012

The worst. Period. Staff is very ' friendly ' while you are looking to buy. Once the deal is completed their tone and demeanor changes and they give you the cold shoulder. When you go back with More

by Optimanomore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Kascak
Jun 19, 2012 -

#1 Cochran Kia Robinson responded

I can understand your frustration if you feel you did not receive the level of treatment you deserve. I am very sorry you've had this experience. I've reached out to you privately in an attempt to discuss the particulars of your experience. We would really like the opportunity to make things right. Sincerely, #1 Cochran

June 12, 2012

He worked to put us in the car we wanted for the price we anted. No one was pushy with us and took the time to anwser all questions. More

by djbr27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
June 12, 2012

Superior customer interaction with management and sales force. Excellent followup and they made the transaction easy. Not your typical car dealer. I felt like i was dealing with a friend. More

by larryz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trotter
June 12, 2012

My experience at the Kia dealership in Robinson was excellent. All of my expectations were met and I am very happy with my new Forte'. More

by julia529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chiodo
June 11, 2012

I took my Sportage in for its first service. Alicia was immediately welcoming and told me exactly what to expect. The appointment took less than an hour, but felt even shorter than that. She has great ra More

by zmw8246316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Mader
June 06, 2012

I called several others dealers looking for a Kia soul, no one called back. I went to Cochran and met mike who said they just got some in. Drove one, said I had to think about it, but called the next day a More

by Katclub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kascak
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