#1 Cochran Kia Robinson
Pittsburgh, PA
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When we first decided to buy a new car, we kept putting it off as we were dreading the thought of driving a number of cars and negotiating a price on the purchase and trade in. But, Mike and Ron made buyi it off as we were dreading the thought of driving a number of cars and negotiating a price on the purchase and trade in. But, Mike and Ron made buying a car a pleasurable experience. They were polite and patient with all of the questions that we had. I would recommend them, as well as Cochran, to my friends and family. More
I've always had the best service at Cochran Kia. As long as I own my KIA, I will only come to Cochran Kia. Rob Coleman continuously gives awesome service. I had the opportunity to use the shuttle service a as I own my KIA, I will only come to Cochran Kia. Rob Coleman continuously gives awesome service. I had the opportunity to use the shuttle service and the gentleman driving was nothing but professional and courteous. I highly recommend it! More
Leased a new 2012 Kia Sportage from Kia Cochran. Salesman Mike Brophey was nice, gave a great price. However, it went down from there. The dealership called me almost 2 weeks after we were there and said the Mike Brophey was nice, gave a great price. However, it went down from there. The dealership called me almost 2 weeks after we were there and said the lease was wrong. They said it was supposed to be 12,000 miles not 15,000. We were told 15,000 and that was what we signed the paperwork for. They sent someone to our house (2 hrs away) to resign the paperwork. They made this right, but only after arguring. I was told that I would get the paperwork in the mail to go to DMV to get plates, etc and for my payment I called on several occasions to get this information, was told could go to DMV and they would fax info, went and waited (1 hr) and to find out that I needed the originals. So wasted my time. Called again, was told would over night the info. I was now a few days from the tags expiring and making my first payment. Still no info. I called again, they decided they could fax the info this time to the DMV (don't know why they wouldn't do this the first time). I was also told that I would not have to pay anything at the DMV, had to pay $65.00! I got home to find the package they overnighted me and it was some lady's PERSONAL info that also purchased a car, my info was not included. I had her ss #, her address, phone #, where she worked, how much she makes. I had it all. I was so upset, I wondering if my personal info had went to her or to someone else. And still no way to make a payment. My payment was due in a few days and the Kia Finance didn't even have my account set up. Jason said that Kia Finance would have my account set up on the next Monday and that I could call to make my payment over the phone. I called and they didn't have my account set up. I called back to the dealership again, talked to Jason, then to Rob Williams. Said he was so sorry about "ALL" the problems and for my trouble that they would make my first payment. I just got my statement in the mail saying my account is past due and I am so upset. Beware about buying a car from here. Nothing they have said or done has been correct. I drove 2 hrs from home to this location. I got a good price on the Kia, however, wish I would have stayed near home and paid more. You get what you pay for! Won't buy here again!!!!!!!!!!!!!!!!!!!!!!!! More
This dealership is by far the best dealership in the area and the best in sales and servive I have ever dealt with in my entire automobile life. Our salesman, Mike Kascak, was phenominal and straight to the and the best in sales and servive I have ever dealt with in my entire automobile life. Our salesman, Mike Kascak, was phenominal and straight to the point with none of the old back and forth games I have experienced with salesmen in the past. I would HIGHLY recommend this dealership and salesman to anyone in the market to purchase a vehicle both new and used. More
The overall experience I had at #1 Cochran's Kia dealership makes me wonder why I ever went elsewhere. We had stopped there, first, on our day of test driving a couple different vehicles around town dealership makes me wonder why I ever went elsewhere. We had stopped there, first, on our day of test driving a couple different vehicles around town.. My boyfriend told Mike right from the get-go what we were looking for & what we wanted & Mike certainly responded well. We left and returned closer to closing time & nothing felt rushed. We got to drive our 2013 Kia Sorento off the lot that evening & it was not the typical wait around all day expeirence and back and forth game. We told Mike what we were willing to pay and he & the finance gentleman got the number to exactly what we could and were willing to leave the dealership paying. When we were leaving he explained everything in the vehicle to us and made sure we had no questions. If we did happen to have them after we left we were urged to come back & ask... Not only would I recommend Kia @ Cochran to family & friends, but I would also send them Mike's way! More
This makes my 20th new car. Dave was EXCEPTIONAL...no pressure, no playing games, just lets get what you want, need and get it done. I love that! He was friendly and made sure that I understood everythin pressure, no playing games, just lets get what you want, need and get it done. I love that! He was friendly and made sure that I understood everything before leaving the lot. I would DEFINITELY recommend and buy from #1 Cochran again. Best experience in new car buying I have had. Thank you, Dave. More
Came to Cochran Kia dealership after test driving several makes of compact cars. After considering cost and quality, decided that the Kia Forte was a good option. Salesperson David Ganser was very helpful makes of compact cars. After considering cost and quality, decided that the Kia Forte was a good option. Salesperson David Ganser was very helpful and courteous. He took into consideration that I had gotten an online quote and we negotiated from that quote to get to a price acceptable to all. More
In the past it was always a hassle getting a hold of Kia. This time, I walked right in was taken care of immediately. I brought the car at 8:15 and asked if I could please have it back by 1:00 since I had This time, I walked right in was taken care of immediately. I brought the car at 8:15 and asked if I could please have it back by 1:00 since I had a drs appointment. Ali kept me informed within an hour. The car was ready be noon. My Sorento is the fifth car bought at Cochran. I recommend them highly. More
We were very pleased with this dealership and their eagerness to work out a deal with us that would fit our budget. I would recommend this dealership to anyone I know interested in purchasing a new or eagerness to work out a deal with us that would fit our budget. I would recommend this dealership to anyone I know interested in purchasing a new or used vehicle More