#1 Cochran Kia Robinson

Cochran KIA has TV commercials where they act very friendly. This simply is not true. Arrived at Cochran KIA to look at new KIA Rio but the salespeople all seemed to be more interested in their iPh friendly. This simply is not true. Arrived at Cochran KIA to look at new KIA Rio but the salespeople all seemed to be more interested in their iPhones than talking to me. Finally one showed interest and took me on Rio test drive. Salesman did not seem enthusiastic about anything and I guessed that they must get low commission on Rio's ? Went back to test drive a used Optima but again there was no interest from salespeople. Maybe disguising yourself as an iPhone will get more attention for you. I hope you have better luck at this place than I did. You should only spend your money at dealership that respects you. Finally, I did locate a different dealer to purchase from and it WAS NOT Cochran. More

Overall experience good. Todd did not make me feel uncomfortable about the sales. Was willing to answer my questions including putting the vehicle up on the rack to see the underside. But, ?Kevin? uncomfortable about the sales. Was willing to answer my questions including putting the vehicle up on the rack to see the underside. But, ?Kevin? the big guy with the muscles that did the paperwork is another story. He came across as being bored and not interested in what he was doing. I told Todd at the very beginning that the purchase was to be in both my name and my wife's name. ?Kevin? got it screwed up. I had to remind him that my name and signature was needed on all the documents to avoid any possible probate issues. ?Kevin? left me feeling not appreciated in making a purchase and helping pay his salary. ?Kevin? would be advised to try and make eye contact and smile to the customers. And he needs to pay close attention to detail. More

Rob Cochran sure fooled me with that Opey from Mayberry schtick he runs on local TV. Went to Cochran KIA and what a sharkfest that place turned out to be. When you are looking at their cars everybody the schtick he runs on local TV. Went to Cochran KIA and what a sharkfest that place turned out to be. When you are looking at their cars everybody there is so lovey-dovey. From the Lot Boy to the Manager , they just can say " Howdy " enough when you are LOOKING at cars. Once you sign the papers to buy a car there you notice an Artic Chill settling over you. If you have any questions or minor issues with the car you bought you notice RIGHT AWAY that Cochran KIA employees quit making eye contact with you. GOD FORBID if you have to take your vehicle back there for covered service. They try to flim-flam you and tell you that the covered repair " isnt " covered. The 'salesmen' who sold me the car would not even say hello to me when I brought the car back for covered repairs. Do yourself a favor and " STEER" clear of this shark's nest and find a respectable place to buy a car. I have bought 5 cars in my life and Cochran KIA is the only place that I ever had problems at. Keep away from this disgusting excuse masquerading as a car dealership. More