#1 Cochran Kia Robinson
Pittsburgh, PA
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My overall experience was amazing with #1 Cochran and especially with the Kia representative, Ron Gardner. To start, I emailed the dealer to receive a price quote on a few vehicles. Ian Sharpley from the especially with the Kia representative, Ron Gardner. To start, I emailed the dealer to receive a price quote on a few vehicles. Ian Sharpley from the online department responded promptly and I had a quote within a few hours. After that I decided to stop by Kia Robinson and that's where I met Ron. He was informative, engaging, and very friendly. Ron showed me the ins and outs of the Kia Optima. Then he took me on a test drive. Upon our return, we discussed prices further. Ron combed through the incentives and bonuses to insure I would get the lowest possible price. At this point I was pretty set on getting the Kia Optima, but if I did have any doubts the fact that they let me take the car home for the night sealed the deal. I returned the next day to purchase the car. You can tell that #1 Cochran and their representatives genuinely care about the overall customer experience and pride themselves on meeting customer expectations. My family and I will definitely return to #1 Cochran for all our future car purchases. More
When looking in the showroom the first car that caught my eye was a red kia sportage. Told my husband "that's mine" Ron Gardner came up and showed us around. Sure liked that sorento too. We visited the sho eye was a red kia sportage. Told my husband "that's mine" Ron Gardner came up and showed us around. Sure liked that sorento too. We visited the showroom several times that week. They probabaly thought we were moving in. We met so many nice people. Can't praise them enough. Ron was so patient as was his sidekick Chad. There was no question they couldn't answer. We weren't rushed, not pressured. That little red car is now ours. When we hit the lottery this week we'll be back for theSorento so keep it shined. Thanks again. It was a pleasure and our next car will be thru you too. Jim and Barb Kelton More
Great experience. Mike and Kevin made the process very easy. No pressure, less stress. My daughter will be very happy in her 1st car. Could not have asked for more. easy. No pressure, less stress. My daughter will be very happy in her 1st car. Could not have asked for more. More
The customer service I received from kia, especially Ron, was great. Everyone was friendly and professional. I got to test drive 3 vehicles in one night and never felt rushed to make a decision. Ron was Ron, was great. Everyone was friendly and professional. I got to test drive 3 vehicles in one night and never felt rushed to make a decision. Ron was easy to get a hold of when I called his number and was very informative about all the vehicles. I would definitely consider going back to this dealership for my next vehicle and recommend others to do so as well. More
As a female it is always a little intimidating to walk into a dealership and buy a car. Tom was so friendly and helpful that he eased my trepidations right away. He was able to get me the price I wanted into a dealership and buy a car. Tom was so friendly and helpful that he eased my trepidations right away. He was able to get me the price I wanted and even went the extra step to make sure I knew how everything worked. I like to think I am somewhat smart, but when it comes to technology, I am lost! He helped me figure out how my phone worked and synced it to the cars blue-tooth. I got to meet several people involved in the dealership and was personally thanked and welcomed by the sales manager. Thank you all for making my experience so pleasant. I would definitely recommend and come back! More
Dave and the Kia team changed my view on car sales. I have not purchase a car for over six years and dreaded thought of it. I have read many articles on how to make the perfect car purchase and did not have not purchase a car for over six years and dreaded thought of it. I have read many articles on how to make the perfect car purchase and did not believe it could be done but that is what happened with Dave. My wife and I were able to find the car that is best for us, get the price that worked for us, the trade-in price was better than expected and the final paperwork process was quick and painless. More
Absolutely professional and friendly at every level! Absolutely professional and friendly at every level! I was treated as a "golden" customer through the whole process! ..........And I really ha Absolutely professional and friendly at every level! I was treated as a "golden" customer through the whole process! ..........And I really had fun with everyone I spoke dealt with. Everyone seemed to enjoy what they were doing! It doesn't get any better than that when you are buying a new car! More
First vehicle bought from Cochran, Dave was very good at what he does, SALES. Just bought though from that experience I'm happy. I was a little different in how I went about it but Dave handle things well. what he does, SALES. Just bought though from that experience I'm happy. I was a little different in how I went about it but Dave handle things well. Made you fell good about the purchase. More
Mike helped make sure I got the trim and color of the exact car that I wanted. Excellent service and excellent experience. I already referred Mike and this dealership to a woman I met in the Sam's club exact car that I wanted. Excellent service and excellent experience. I already referred Mike and this dealership to a woman I met in the Sam's club parking lot in Washington who complemented me on my car, and she said that she was interested in a new vehicle. More