#1 Cochran Hyundai South Hills
Pittsburgh, PA
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Wayne was recommended to me by a friend of mine who has worked with Wayne before. Wayne was very friendly and did everything he could to make me feel comfortible. He did everything in his power to help me worked with Wayne before. Wayne was very friendly and did everything he could to make me feel comfortible. He did everything in his power to help me make my decision to buy the vehicle that I wanted. After I bought the vehicle he even called days later to see if I had any questions or problems with the vehicle. Ian also helped me get the best possible financing that was available. I would recommend this dealer to anyone looking for a car. More
Everyone was very friendly and helpful. Overall a great experience for the purchase of my first car. Thanks to Brett for a great lesson on all of the features in my new car! experience for the purchase of my first car. Thanks to Brett for a great lesson on all of the features in my new car! More
The experience I had at #1 Cochran Hyundai of South Hills was very good! Christina was extremely helpful in answering any questions I had about the car, payment options, etc. The team worked very quickly i was very good! Christina was extremely helpful in answering any questions I had about the car, payment options, etc. The team worked very quickly in finding me the exact car I was looking for and the financial department worked quickly and diligently in finding me the best rates and prices I could get. I would definitely recommend #1 Cochran Hyundai of South Hills to any of my friends looking to buy a car in the new future! More
I was pleasantly surprised purchasing a car from Christina. From prior bad experiences with other car purchases, I was on the defensive, but I didn't need to be. She didn't try to pull anything on m Christina. From prior bad experiences with other car purchases, I was on the defensive, but I didn't need to be. She didn't try to pull anything on me with price changes, extra fees, etc, and most importantly didn't waste my time by low-balling me on my trade-in. She was also not pushy (though the auto-generated emails from Cochran (or whomever they use for sales communications) were a little bit much). Christina was also friendly and helpful during the test drive, answering all of my questions adequately. The only minor problems I encountered (and this is being very nitpicky): - I later found out that the PZEV version of the Elantra I ended up buying actually does get a little less horsepower, contrary to what I was told. Not a deal-breaker, though - the car has plenty of power for my needs. I hadn't researched this myself, as I thought this was just an option in California. - I had to wait a while for the financing department to be ready, but there were a lot of people in the showroom at the time, and it probably doesn't make sense for them to have more than one person on normal days. More
All the people were very helpfful. I was a returning customer and knew that this dealership treated their customers with respect. I had intended to purchase just one car today but the deals were so com customer and knew that this dealership treated their customers with respect. I had intended to purchase just one car today but the deals were so compelling that I bought two new cars today. Bob Pacella had a lot to do with the second purchase. Many thanks to Bob. More
Bob Pacella made the purchase of our new Sonata quick and easy. Bob understood that my wife and I did not have a lot of time and he respected my dislike of auto dealers playing games with pricing. Bob gave u easy. Bob understood that my wife and I did not have a lot of time and he respected my dislike of auto dealers playing games with pricing. Bob gave us his best price right away and we closed the deal without shopping other Hyundai dealers. The whole process was quick, easy and professional. Ian Renter made the paperwork quick and easy as well. This is 5th Hyundai purchase as we bring all of our cars to Cochran's service department. Cheyne and Greg are always very friendly, professional and a pleasure to work with. More
Went in for an inspection on my vehicle and and walked out with a 2013 SantaFe! Brett Lewis is awesome! this is the 2nd car i bought from him in under two years! im sure ill be back for my third out with a 2013 SantaFe! Brett Lewis is awesome! this is the 2nd car i bought from him in under two years! im sure ill be back for my third More
Zak was very helpful and patient with me and made the buying process an easy transaction. I love my new 2013 Hyundai elantra, and would recommend anyone going there if their looking to buy a car. buying process an easy transaction. I love my new 2013 Hyundai elantra, and would recommend anyone going there if their looking to buy a car. More
Our 1st impression really wasn't that great. When we walked in there was no friendly welcome (all 3 times that we came to the store). The guys sitting behind the desk barely said hello and then called f walked in there was no friendly welcome (all 3 times that we came to the store). The guys sitting behind the desk barely said hello and then called for Zak. It sort of made us feel like we weren't good enough to talk to themselves. Our salesman Zak, did a fine job. It was obvious that he was new and some of the information he provided us, specifically on warranty, wasn't all that clear or accurate, but overall he did a nice job. Unfortunately, we weren't able to finalize the deal on our second visit because the title couldn't be located so we had returned on Monday. On the bright side, it was nice that they let us drive the car over the weekend. We did apprecaite that. We were disappointed that the car didn't come with floor mats and to get them we'd have to purchase them from the dealer at cost. Seems to me this should have just been part of the deal. Our experience with Ian was very good. He was friendly and to the point. He helped to get us where we needed to be on our monthly payment and we really appreciated his time and patience. ALthough we were not impressed with our overall experience the main reason I said that I would not recommend the dealership has to do with how unfriendly everyone, other than Zak and Ian were. If nothing else, you expect to be greeted and welcomed when you walk in and on 3 different days we had the same reception...from the start, it just didn't make us feel like a valued customers. More
Brett proved to be a great resource when looking for a new Sonata. He was able to answer all of my questions regarding the specifications of the vehicle. He did a great job of providing quality customer new Sonata. He was able to answer all of my questions regarding the specifications of the vehicle. He did a great job of providing quality customer service. This experience will certainly bring me back to #1 Cochran. More