#1 Cochran Hyundai South Hills
Pittsburgh, PA
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in all my years of buying cars, this was by far my best experience. Bob and Ian were knowledgeable, pleasant, and very helpful. I did not feel pressured nor hurried by Bob. He knew what I was looking for i experience. Bob and Ian were knowledgeable, pleasant, and very helpful. I did not feel pressured nor hurried by Bob. He knew what I was looking for in a car and pointed me in the right direction. I tend to very indecisive and this car buying experience made me feel confident that I was getting the car I wanted and was made without hesitation. More
This is by far the BEST car buying experience I have ever had and I am experienced with buying cars in England, New Jersey, Maryland and Nevada. What can I say about this dealership except go and experience had and I am experienced with buying cars in England, New Jersey, Maryland and Nevada. What can I say about this dealership except go and experience the low key no hassle sales approach with friendly, knowledgeable staff. I dealt with Ron Harris, who by far must get salesperson of the year. He was kind, caring, friendly, patient and was extremely knowledgeable about the product. He made sure I understood all the manuals and features of the vehicle from both the exterior and interior and went over every detail thoroughly and made sure I was completely satisfied. He answered all my questions and was very helpful even showing me all the different vehicle styles as well as all the color options on the cars. I know that sounds odd, but I went to the dealership with a definite color in mind, but when I saw the actual color it was far too dark so with Ron's help was able to get a better color choice which really gave my Sonata the wow factor. When I got home from the dealership he had already left me a thank you message for purchasing the car from Cochran and even followed up the next day. That's the personal touch which made me feel like a valued customer.There was not a hint of the high pressured sales tactics I encountered elsewhere. Ian easily handled our financing and paperwork. He was also a pleasure to work with and completed this portion of the sale quickly. Tom the sales manager was also very friendly and worked hard to get me to the best financing deal possible. I traded in my old vehicle and they gave me a good deal on the trade. There was no hassle or haggling the appraisal of my old car was done in front of me. This dealership puts everything on the line, its reputable, fair and honest. If you are thinking about buying a Hyundai then I would highly recommend Hyundai of South Hills. More
Inspection - was told free inspection and emission exempt - still had to pay $52 why say free when it is not at least state that you have to pay for labor - still had to pay $52 why say free when it is not at least state that you have to pay for labor More
I loved my Hyundai Elantra and I had a accident. My Elantra was totaled and I decided I wanted a other Hyundai. The employees are friendly & helpful. The salesman also have great knowledge of the vechi Elantra was totaled and I decided I wanted a other Hyundai. The employees are friendly & helpful. The salesman also have great knowledge of the vechicles. Overall I had a good experience & would recommend to anyone... Thank You! More
I am a first time buyer and was in the market for a new car. My parents suggested that I check out the Hyundai Elantra because of the many features, style and warranty this car has to offer. I went on line car. My parents suggested that I check out the Hyundai Elantra because of the many features, style and warranty this car has to offer. I went on line and researched information on this car and wanted to test drive one. My parents own a 2010 Tucson, which they purchased from Cochran of South Hills and said I should call and make an appointment with Bob Pacella. He was the sales person they delt with and they liked him because was very knowlegable, took the time to answer their questions and made them feel very comfortable during their visit. I called and made an appointment with Bob. When my parents and I arrived at the dealership, Bob had a car ready for me to drive. He explained everything about the car, ie; features, gas mileage, warranty prior to the test drive. He also answered several questions we had during our ride. When we returned to the showroom he showed us the trunk area and how the fold down seats worked and several other features in the car. He discussed the incentives Hyundai was offering which included credit for my college education. I was happy that my parents were there for moral support but Bob made the whole experience that much more comfortable for me. He didn't pressure me into making a decision right there on the spot which my parents said that many sales people do to get you to buy a car. I spoke privately with my parents and decide to buy the car. When I returned to pick up the car Bob made sure that the bluetooth function was paired properly and again went over all of the features and made sure that I understood how they operated. He also introduced me to the service staff. Bob made my first car purchase a very pleasant experience. #1Cochran is very lucky to have someone like Bob Pacella representing their company. More
We were very happy with the experience of purchasing a new car at Cochran Hyundai. We had shopped around at a few dealerships and nothing came close to the experience we had at Cochran. It was recommend new car at Cochran Hyundai. We had shopped around at a few dealerships and nothing came close to the experience we had at Cochran. It was recommended that we meet with Brett and we could easily see why. He was extremely knowledgeable about the product, friendly, helpful, and there was not a hint of the high pressured sales tactics we encountered elsewhere. Ian easily handled our financing and paperwork. He was also a pleasure to work with and completed this portion of the sale quickly. Before we left the lot, Brett thoroughly explained the features of the car and even took the time to configure my tricky phone to the Bluetooth settings of the car. We would happily send any family and friends their way. More
Without question, it was one of the nicest experiences in buying a car that I have ever experienced. No pressure, knowledgeable and courteous! Need I say more. Service has been exceptional! in buying a car that I have ever experienced. No pressure, knowledgeable and courteous! Need I say more. Service has been exceptional! More
Purchased a 2005 Dodge Car with warranty 2 weeks ago,when it broke down the repairs were suppose to be covered under warranty. I have taken to be repaired at nearby shop. Unable to reach anyone at dealership it broke down the repairs were suppose to be covered under warranty. I have taken to be repaired at nearby shop. Unable to reach anyone at dealership and have been without work vechicle for approx 3 days. I have left mutliple messages over 3 days and still no return phone calls. The warranty I have clearly states it is covered work, but both myself and my local dealership have been unable to contact anyone. More
I would recommend Hyundai to all my friends and family. Because the staff at #1 Cochran make you fill like family.my husband and I have bought 4 vehicles from this location Because the staff at #1 Cochran make you fill like family.my husband and I have bought 4 vehicles from this location More