#1 Cochran Hyundai South Hills

I worked in sales for 13 yrs so I have an appreciation for good customer service/care and that exactly what I received, Ron provided that. He was personable, professional yet not pushy. He explained and s for good customer service/care and that exactly what I received, Ron provided that. He was personable, professional yet not pushy. He explained and showed the various features of the vehicles that was being considered and listened to what I liked or was looking for ie color etc. He made it a pleasant experience not a long drawn out process, even my sister who was with me said he was very nice. Ron followed-up and followed through on the smallest of details from syncing my phone to straightening out my plate.....I would recommend Cochran Hyundai of South Hills as the place to go and Ron Harris the person to see. Thank you for your service! SMosley More

Friendly staff and auto was ready before time scheduled. Thanks for unexpected car wash. Will be returning for inspection with coupon offer. IIs there an expiration on coupon? Thanks for unexpected car wash. Will be returning for inspection with coupon offer. IIs there an expiration on coupon? More

I had an excellent experience recently in leasing a new Hyundai Sonata from Cochran Hyundai South Hills. My sales consultant, Brett Lewis, was outstanding. He was very pleasant to work with, extremely kn Hyundai Sonata from Cochran Hyundai South Hills. My sales consultant, Brett Lewis, was outstanding. He was very pleasant to work with, extremely knowledgeable, and went out of his way to help me with this process. Everyone else I had contact with, including Matt Ross and Ian Renter were also very friendly and helpful. The entire process was efficient and pleasant. I had previously brought my old Hyundai to this dealership for service, and I have been very impressed with the service department. Now, I can also highly recommend the sales department as well. More

Online scheduling is a big plus. A reminder is sent via e-mail, which is a nice touch. Mr. DeCenzo was very pleasant during the check-in process. The work on the faulty Tire Pressure Monitoring System was e-mail, which is a nice touch. Mr. DeCenzo was very pleasant during the check-in process. The work on the faulty Tire Pressure Monitoring System was completed within an hour. Mr. DeCenzo explained the work performed in a pleasant manner, and away I went. This was covered under Hyundai's warranty, which was a BIG plus. Kudos to Cochran and Mr. DeCenzo. More

Great experience! Wayne was very friendly and the perfect salesman in his knowledge on the features of models we were looking at. Usually it is a stressful situation when looking for a new car, but perfect salesman in his knowledge on the features of models we were looking at. Usually it is a stressful situation when looking for a new car, but Wayne made it very easy. After purchasing our car, Wayne contacted us the next day to see how things were going, if we had any questions and if we were satisfied. And we are! If you are looking for a professional salesman who will go the extra mile to make sure you are a satisfied customer, we highly recommend him. More

Had a somewhat complicated situation going in and Gavin was very helpful, understanding and patient throughout the whole process. He helped me find the best car for me and explained the financing options v was very helpful, understanding and patient throughout the whole process. He helped me find the best car for me and explained the financing options very thoroughly and answered all my questions. He was very friendly, pleasant, and went above and beyond to make my experience a good one! Would highly recommend. More

Wayne was very professional and friendly... easy to talk to; easy to work with. He opened the conversation by reviewing a brochure that explained how #1 Cochran does business. I wouldn't have expected that to; easy to work with. He opened the conversation by reviewing a brochure that explained how #1 Cochran does business. I wouldn't have expected that to be helpful, but in the long run of the sales process it was. When I asked him to tell me a little bit about the Elantra, he opened the doors of the showroom model and reviewed many features, then opened the hood and then the trunk. He explained the equipment and various operations under the hood. This guy knows cars so well he can translate for the layperson, which is incredibly helpful. As a woman, I felt very respected. Having done test drives in the previous 8 weeks at (non-Cochran dealerships) Mazda, Honda, Subaru, Toyota, and Ford, I was not treated as though I had much knowlege. Thank you for the respect that you showed to me, Wayne! Additionally, Wayne showed a great deal of patience and was not hard-sell, which ultimately led to the sale. I arrived at your dealership around 1:45 on Friday afternoon; spent time there until 3:30 and then came back at 6 with my mother who is one tough cookie. Wayne never missed a beat. The car that I wasn't sure I wanted due to the fact that it had a black instead of beige interior, became the car that I bought. And happily so, I might add, thanks to Wayne cooperating on four different test drives of the Elantra models. He even went so far as to show me leather samples that might be used if I decided to have an outside replace the black leather wih beige. He also went so far as to introduce me to a service tech to verify whether or not 16 inch snow tires might be a possibility on the model I was interested in. The morning after I purchased the car, Wayne left a message on my home phone asking if I had any questions and left a cell phone number in the event that I did. Wayne doesn't know it, but he is singlehandedly giving car sales people a better reputation. That is a really big deal, in my opinion. Thank you for a pleasantly surprising experience. More

We came to buy our first new car, and Sam made us feel very much at ease and easily answered any questions we had. Knowledgable, friendly, great incentives, overall very positive experience. very much at ease and easily answered any questions we had. Knowledgable, friendly, great incentives, overall very positive experience. More

This was my first car-buying experience. I came to Hyundai because of the incentives I found online. I had looked at other cars and dealerships and was still weighing my options. It only took 30 minut Hyundai because of the incentives I found online. I had looked at other cars and dealerships and was still weighing my options. It only took 30 minutes and a test drive with Bob to convince me that I wanted to not only by a Hyundai, but one from this dealership. Bob and every member of the team I encountered was knowledgeable, friendly, and patient. I was overwhelmed at the situation of buying my first car and Bob put me at ease, answering every question and encouraging me to take as much time as I needed to make the right decision for me, regardless of where I ultimately decided to go. I'd recommend visiting Bob or any member of the team at #1 Cochran Hyundai of South Hills. More

Came in to purchase my first brand-new car and Sam made the process easy and painless! She was very knowledgeable and enthusiastic, and didn't make us feel pressured to buy (as so many other dealers do). W the process easy and painless! She was very knowledgeable and enthusiastic, and didn't make us feel pressured to buy (as so many other dealers do). We left after a very short time with our new Elantra and I love it more every day! Thanks, Sam! More