#1 Cochran Hyundai South Hills
Pittsburgh, PA
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My wife and I decided that we needed to replace our aging minivan and we considered several different makes and models before coming to Cochran. We came in to Cochran looking for the right car for our budge minivan and we considered several different makes and models before coming to Cochran. We came in to Cochran looking for the right car for our budget. The staff was courteous and friendly and was interested in our needs. We came in asking about a smaller car that we thought would fit into our budget. Bob Pacella recognized that the car might not be a good fit for our lifestyle and gave us some ideas on how a new Santa Fe would fit into our budget. The sales process was explained to us and they made us a great offer on our trade. We quickly agreed to a purchase price. It was one of the easiest and most stress free car buying experiences we have ever had. All of the staff there, including Bob, Matt Gerlach and Elaine Corbin made us feel at home and were wonderful to deal with. We are very pleased with our new 2013 Santa Fe and we were very pleased with the way we were treated. More
We found everyone at the dealership friendly, efficient, professional, and thoroughly trained. We have purchased from this dealership before and we came back because we were thoroughly satisfied with both professional, and thoroughly trained. We have purchased from this dealership before and we came back because we were thoroughly satisfied with both sales and service departments. Wayne made our buying experience easy and enjoyable; he matched the financing plan we were prepared to use, so we decided to use his plan. Very impressive! More
The three gentlemen mentioned above are extremely professional, friendly and courteous. They know their job extremely well. Vince Altrudo has been my mechanic since I purchased my Tiburon in 2002. professional, friendly and courteous. They know their job extremely well. Vince Altrudo has been my mechanic since I purchased my Tiburon in 2002. He has always serviced my car in an impeccable manner and has never made a mistake in servicing my vehicle. I would recommend this dealership to everyone. It is an extreme pleasure to deal with such professionals and to have your car serviced quickly and correctly. Sincerely, Jim Metz metz@duq.edu 412-343-4806 More
Gavin was excellent to work with! He was honest, patient and worked very hard to fulfill our needs with picking out a car. When we walked into The dealership we were not even sure we wanted a Hyundai . B and worked very hard to fulfill our needs with picking out a car. When we walked into The dealership we were not even sure we wanted a Hyundai . But it was such a customer oriented experience and we ended up loving the elantra. There was no pressure at all! Hi highly recommend Gavin and this dealership. More
Samantha did a great job answering our questions and we were very pleased with her professionalism and the price we got. She is very knowledgeable about the cars and features. were very pleased with her professionalism and the price we got. She is very knowledgeable about the cars and features. More
On 12/2/13 Cheyne Brooks went Above and Beyond to take care of me when I came in for Service on my brand new Tuscon. He was extremely curtious. Took care of me right away and even gave more time to ask care of me when I came in for Service on my brand new Tuscon. He was extremely curtious. Took care of me right away and even gave more time to ask him a few questions when my vehicle was done. He walked me to my vehicle (extremely professional) but made me feel very comfortable with the questions I was asking. You can tell he was NOT bothered, just there to help. The entire Service Dept at South Hills I feel go out of thier way for customers. Most places don't even come close to that type of Customer Service. That was my second experience at the Service Dept., and each time was Great. It sure helps because who wants to be there after work, like I always have to go. ALL those guys there are so very nice. I did purchase my vehicle @ Monroeville, so not sure what to expect when I go to there Service but I certainly hope it will be as pleasant as South Hills. Maria Manfredi More
When we walked in we were greeted by Tom Glumac the General Sales Manager who was very pleasant. Our Sales Consultant was Wayne Preusser and he made our experience there a memorable one. He is the nic General Sales Manager who was very pleasant. Our Sales Consultant was Wayne Preusser and he made our experience there a memorable one. He is the nicest, most helpful and knowledgeable salesperson I ever dealt with. He made the time there a fun one...how often can you say that. Serious and humor is a great combination. We had a nice time and even through buying a car can take some time our time with Wayne was enjoyable and believe it or not I did not mind at all. He is going to be my family's salesperson always and we will recommend him and Cochran when family or friends are looking for a car with a great experience. Finally, Ian Renter made the financial part a breeze. More
Cochran #1 says it all.....They have certainly earned a #1 status with me.I am so happy with the deal I received on my new 2013 Hyundai Elantra.Bob made it so easy for me to make my decision on the car th #1 status with me.I am so happy with the deal I received on my new 2013 Hyundai Elantra.Bob made it so easy for me to make my decision on the car that I just love!! It was my pleasure to do business with Bob and the great staff at Cochran. More
Brett was great...he is an upfront sales rep. I like being told how it is and he is very truthful and answering all the questions I had about my SanteFe I purchased. I also like the no hassle pricing. being told how it is and he is very truthful and answering all the questions I had about my SanteFe I purchased. I also like the no hassle pricing. Using the fair market pricing and doing some personal research on my own I found out that I was able to get the best deal possible. Even though when I came in to look at vehicles it was very busy with other customers Brett greeted me and made sure that I was on the right track to begin looking at cars. Brett also made sure that as he was working with other people at the time he made sure any questions I had he gave me his full attention. Ian also made life easy and smooth when it can time for the final paperwork explaining all the details of the warranties and what to expect during the whole financing process. We are a Hyundai family my wife has a Veracruz and now myself with a new SanteFe I would recommend South Hills Hyundai to any one looking to buy a Hyundai. Great experience, and quality people. More
I received two recall notices in the mail. I had an oil change and one recall issue scheduled for 11/22/13. And had to schedule the second recall issue for 12/13/13. There was some mix up where I thought change and one recall issue scheduled for 11/22/13. And had to schedule the second recall issue for 12/13/13. There was some mix up where I thought I was waiting for service but they had me scheduled for a drop off. However, not only did they finish the maintenance in under two hours, But they were able to attend to both recall notices and an oil change. Plus they did a thorough check of my breaks and other systems and recommended upcoming maintenance issues without trying to sell me things that I don't need. Everyone was very professional and friendly. I usually dread dealing with car maintenance and shops pushing extras on me. But the people at #1 Cochran Hyundai made it pleasant. I will definitely return in the future! More