#1 Cochran Hyundai South Hills
Pittsburgh, PA
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very good people but bad place very good people and sales but bad place and location, not well structured and does not seen to have good influence ti be able to arrange good deals very good people and sales but bad place and location, not well structured and does not seen to have good influence ti be able to arrange good deals More
Easy buying experience. The dealership was friendly and courteous making this a pleasant buying experience. Our salesperson Gavin was very knowledgeable on the car and made s The dealership was friendly and courteous making this a pleasant buying experience. Our salesperson Gavin was very knowledgeable on the car and made sure that it was ready in one day. The dealership knew that I had a prior engagement and was as accommodating as possible to ensure that I completed everything as quickly as possible. More
Good! I had a very good salesman, Brandon Davis, who was friendly and courteous the entire time and answered all my questions regarding the purchase of my v I had a very good salesman, Brandon Davis, who was friendly and courteous the entire time and answered all my questions regarding the purchase of my vehicle, a Hyundai Tucson. And no, I am not related to him and never met him before nor was I referred to him by anybody else..he was just a nice guy and I felt comfortable talking with him..and I think that played a big part in my decision on buying my new vehicle from him!! More
Sales Person Gavin Melan was every thing I was looking for in a sales rep. Friendly, well dressed and very understanding. Every question I posed he immediately kne Gavin Melan was every thing I was looking for in a sales rep. Friendly, well dressed and very understanding. Every question I posed he immediately knew the answer. He went above and beyond and even helped a few days later when I found out my phone was not compatible with the vehicle. When I returned with my new phone, Gavin immediately met me at the door and uploaded my new phone. He felt like family, and now he is my main Hyundai family member. More
Appointment at 9:15 AM, work started 3:00 PM I made an appointment to merely have my oil changed three (3) days in advance, dropped the car off the night before. I call the 800 number for th I made an appointment to merely have my oil changed three (3) days in advance, dropped the car off the night before. I call the 800 number for the service department, and of course, nobody answers. I leave a voicemail for a callback, which, you guessed it, never came. I call back again and finally reach a human being around 3 PM. He tells me my car is next in line. I planned to take the T from work during my lunch hour. But seeing as how I normally take lunch around 12-1, and the work didn't start until 3, change of plans. I had to leave work early to take the T to get there before they closed at 6. As a result for leaving early, I got the added bonus of having to go to work this weekend, when I normally don't, and catch up on what I missed. Thank you Cochran Hyundai for putting mystery in the service appointment making process. Isn't the point of making an appointment at 9:15 is that will be when the work is actually performed? If not, what's the point in making an appointment? Epic fail. More
Great to work with Cochran I've returned to Cochran 3 times - I know I will get a fair price and the vehicle that suits my needs every time I work with them. Bob Pasella was won I've returned to Cochran 3 times - I know I will get a fair price and the vehicle that suits my needs every time I work with them. Bob Pasella was wonderful to work with. He respected my time & needs & worked with me to get the best vehicle for me. More
Thanks Great Service! Friendly staff!! nice cars!! I would recommend too other. Like the no haggle price. Bob was salesman was super!! Thanks for a gre Great Service! Friendly staff!! nice cars!! I would recommend too other. Like the no haggle price. Bob was salesman was super!! Thanks for a great experience!! More
Best Ever Dealership and Salesman Both the dealership and salesman offered the best buying experience I ever had and I've bought a lot of new cars. I'll return for all my future purcha Both the dealership and salesman offered the best buying experience I ever had and I've bought a lot of new cars. I'll return for all my future purchases. More
Better Than Expected, Top Notch First service experience at this dealer's service department. Had a long list of things I wanted done. Excellent experience all the way from drop-o First service experience at this dealer's service department. Had a long list of things I wanted done. Excellent experience all the way from drop-off to pickup. Just moved to the area near this dealership, but I am now convinced that the new car I plan to get in Spring of 2016 will be bought from #1 Cochran. Thanks a lot, guys, for helping me make a tough decision on which car to get next and where to buy it. More
Awesome Dealership & Staff I bought my 2015 Elantra here back in October of 2014 & loved the experience. Everyone was extremely friendly & took their time while helping me get t I bought my 2015 Elantra here back in October of 2014 & loved the experience. Everyone was extremely friendly & took their time while helping me get through all of the papers & learning about my new car. My first oil change experience was great as well. They got me in with in a week of calling & it took maybe an hour for them to finish it up. Just yesterday I had a flat tire & hyundai 24/hour roadside assistance was great as well. I wish the car came with a spare for them to change though. Instead they had to tow my car to the dealership & they were able to repair the tire by the end of the night. Which was awesome since it was a little inconvenient being towed all the way back to the dealership. Overall I love the staff at this dealership & recommend going here if your looking for a Hyundai! One thing I will say is that my 2015 Elantra Limited came with very poor leather seating. (Atleast in my opinion) I weigh around 130 lbs & my drivers side seat is already dimpling pretty badly & I've only had my car for 3 months... I think Hyundai definitely needs to improve the thickness and/or quality of the leather. The price isn't too bad...but for the price I personally think it should be better quality. Other than that I LOVE my car. Drives great, sounds great, looks great & is extremely comfortable! PS I completely forget the name of who I worked with...but all of them seemed awesome! More