#1 Cochran Hyundai South Hills

Satisfied No need 4th car purchased at this dealership. We are always given the utmost respect and courtesy every time and we are greatfull for all the help we No need 4th car purchased at this dealership. We are always given the utmost respect and courtesy every time and we are greatfull for all the help we receive each time we are there. More

Very Nice Experience This is the third Hyundai for our family and we love our vehicles. The sales and service departments are very pleasant and accommodating. I would re This is the third Hyundai for our family and we love our vehicles. The sales and service departments are very pleasant and accommodating. I would recommend to family and friends. More

Awesome service when buying my new 2016 Hyundai Tucson I recently leased a 2016 Hyundai Tucson from Hyundai of South Hills #1 Cochran! Eronn was the salesman! He was awesome. I told him what I wanted and h I recently leased a 2016 Hyundai Tucson from Hyundai of South Hills #1 Cochran! Eronn was the salesman! He was awesome. I told him what I wanted and he made sure I walked out with the car I wanted which I did. He made the experience of buying a car fun and also made sure before I drove off with the car that I knew everything there was to know about my new car. When my lease is up I will be calling Eronn for my next car! Awesome service throughout the entire process. Thank you More

Great Car-Buying Experience! Eronn was a joy to interact with and he made my husband and I feel so welcome and appreciated. He made our car buying experience easy, fun, and withou Eronn was a joy to interact with and he made my husband and I feel so welcome and appreciated. He made our car buying experience easy, fun, and without stress, and we left feeling confident and happy about our purchase and about the integrity of #1 Cochran, and Eronn, personally. More

Hyundai of South Hills As a first time car buyer, this process was extremely easy! I was in and out of the dealership within 2 days. I would highly recommend Eronn and any o As a first time car buyer, this process was extremely easy! I was in and out of the dealership within 2 days. I would highly recommend Eronn and any other staff that I had the pleasure of working with. Everyone was extremely friendly and accommodating! More

Go with Gabe Gabe McNeal is a great salesman. Let him and the team find the car you want. He took great care of me, showed me all the details, and made the process Gabe McNeal is a great salesman. Let him and the team find the car you want. He took great care of me, showed me all the details, and made the process low pressure and fun. More

Everything was great Great salesman was Brandon Davis and very helpful and was easy to work with. Got the price I wanted and transaction made very easy. Thank you!!! Great salesman was Brandon Davis and very helpful and was easy to work with. Got the price I wanted and transaction made very easy. Thank you!!! More

Easiest Leasing Process Brandon Davis was friendly, professional, and made me feel completely at ease throughout the entire leasing process, including days later when I conta Brandon Davis was friendly, professional, and made me feel completely at ease throughout the entire leasing process, including days later when I contacted him with a question. Highly recommend working with Brandon and #1 Cochran of South Hills. More

Excellent Very friendly, understanding, not pushy, this 25 word minimum sucks, good deals, loving the car, I recommend gabe awesome dude, thank u so much for th Very friendly, understanding, not pushy, this 25 word minimum sucks, good deals, loving the car, I recommend gabe awesome dude, thank u so much for the new car, a great experience More

A GENERALLY GOOD EXPRIENCE On 4/21/17 we finalized our purchase of an Ioniq hybrid at your West Liberty Ave. location. My wife and I first looked at the car on Tuesday (4/18) af On 4/21/17 we finalized our purchase of an Ioniq hybrid at your West Liberty Ave. location. My wife and I first looked at the car on Tuesday (4/18) after reading an article in the latest Car and Driver magazine. Your salesman Ron Harris was extremely helpful in showing us the features of the car and giving us the pricing for various down payments, 4,5 or 7 year financing and evaluating our trade. He applied no "pressure" and gave us time to consider our options. He even drove the white Ioniq to your Monroeville location in exchange for the silver one that we preferred. Although we were not ready to make the purchase on Tuesday we did arrange to return on Friday to finalize our purchase. The sales manager informed us of their hours and we told him that we would be back before noon on Friday. In the meantime Ron informed me by Email of our approval and financing. We returned on Friday at 11 AM and were informed by the sales manager (Benjamin Leone) that the business manager (Josh) would not be in until 3 PM. Needless to say we were not happy and we almost decided not to purchase the vehicle. Ben did manage to get the business manager from your VW dealership across the street, but we still were unable to complete the transaction until 2 PM. Josh , the Hyundai business manager, apparently did not know when we were planning to be there, but did arrive to complete the paperwork. This entire process took 3 hours and in the last minutes we were presented with a number of "service options". We did not appreciate seeing these after we knew and were satisfied with our monthly payment and now some of these options could have added $30 to $50 to that monthly payment. We know that you advertise upfront pricing and "a clearly better customer experience", but we think that you should inform prospective buyers of these additional options at the beginning of the sales process and not at the end when they are there to sign their sales agreement and contract. I again want to express our satisfaction and praise for Ron Harris. He was extremely helpful, knowledgeable and not high pressure. In fact we had purchased our 2008 Elantra from him 9 years ago at this same dealership and returned entirely because of his salesmanship. Our criticism is not with any of the employees of this dealership, but with the process of presenting the various optional "service options" so late in the process. We look forward to a number of years of enjoyment of our new car and wish you continued success in your business. We just ask that you be a little more open with presenting the additional service plan options. More