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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

Overview
Reviews
Vehicles
4.6
44 Reviews
Call Dealership (412) 245-4320

110 Rte 908

Natrona Heights, PA

15065

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Showing 44 reviews

February 23, 2025

Service department is the worst, Nobody returns calls. Horrible….& when you do stop in, nobody has a clue. More

by jeff.abriatis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Feb 23, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your concerns with us. We want to be sure you receive the information and assistance you need. Feel free to email us with details and best contact information at feedback@cochran.com so that we can better assist.

February 23, 2025

Jason was great, he was low pressure and found the whole experience easy from negotiating to pick up More

by grant.j.j.scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason maholic
Report | Print
Feb 26, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for sharing your great experience with us! We're happy to provide a simple and straightforward sales experience. We appreciate you choosing to work with us, and hope you're enjoying your new car!

February 20, 2025

It was a very good experience . The car was actually taken in by my wife . I received all the info and a video to accompany it . Truly good experience. More

by wdleah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Froehlke, Ryan Roche, Allen Seybert, Scott Fultz, James Smith
Report | Print
Feb 20, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if there's anything else we can do to assist- we hope to see you again!

February 19, 2025

No happy at all every visit there is an issue! This visit I was not happy at all and I will throw the flag in and find a new dealer from now on! They cost me money and time this last visit and I’m More

by Tmzoog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Milligan Kevin Jackson
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Feb 20, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your experience with us- we are sorry to hear it did not meet our standards for excellence. If you'd like to provide us with any further details, you can reach our customer care team at feedback@cochran.com.

February 18, 2025

Fast easy going sales staff and allows customers time to ensure they are receiving the vehicle that they desire. Highly recommended More

by matthewbellas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Fultz, James Smith
Report | Print
Feb 19, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! We're happy to help you find the perfect vehicle. We appreciate you choosing to work with us, and hope you're enjoying your new car!

February 17, 2025

Inspection was Quick and perfect. Cochran has delivered good and friendly service time and again. More

by mamalou_16201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fultz
Report | Print
Feb 17, 2025 -

#1 Cochran Ford of Allegheny Valley responded

We're happy to help get you back on the road! Thank you for your continued loyalty- we look forward to serving you again.

February 16, 2025

I went to look at a used Ford Fusion, they had it ready for me to test drive when I arrived. The process of buying the car was painless. More

by Chris.milotte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 17, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to provide a seamless and straightforward sales experience! Thank you for choosing to work with us. We hope you're enjoying your new Fusion!

February 11, 2025

The people that work there are very nice good job on my car nice clean place while waiting for my car More

by denisemaholic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Roche
Report | Print
Feb 11, 2025 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 08, 2025

Very good service the service writer just started did an excellent job helping me great More

by Databaker7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Betts, Patrick Froehlke, Ryan Roche, Allen Seybert, Scott Fultz, James Smith
Report | Print
Feb 11, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! We're happy to help, and hope to see you again.

February 07, 2025

Friendly. Greeted with a smile. Pleasant. Patient. Doesn’t mind explaining something again if you don’t understand. Makes me feel valued as a customer More

by swaney338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leasure
Report | Print
Feb 08, 2025 -

#1 Cochran Ford of Allegheny Valley responded

Thanks for the great review! It's our pleasure to help. We appreciate you choosing us, and hope to see you again!

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