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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
498 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 498 reviews

February 24, 2025

Great prompt service each issue was taken care of service consultant Dennis was great thank you ! More

by d.mcclellandsennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Feb 26, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

February 23, 2025

Cody Albritton was professional and communicated the issues and expectations effectively. I also appreciated that he checked for everything my truck needed. I'll be taking my truck to him from now on. More

by dagarcia76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
Feb 26, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We're especially glad to hear that you found our technician video feature to be helpful. Please let us know if you need anything else- we look forward to working with you again!

February 22, 2025

Amazing service, amazing people always ready to help. Would definitely recommend to family! Thank you Monroeville ford! More

by hohmancmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Elsaadawy, Justin Capozzi
Feb 23, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! We value your loyalty, and appreciate your recommendation. We look forward to serving you again!

February 21, 2025

Great Place to Buy and have your car serviced, Austin Gockel who was my Service Advisor was great he went over everything that was done . Also the video was also nice. I definitely will recommend to anyo More

by jamesspoonf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Feb 22, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We're especially glad to hear you enjoyed our technician video feature. We appreciate you making us your service home, and look forward to serving you again!

February 21, 2025

My most recent experience was great. The service was quick and thorough. I also appreciated that I was kept informed the whole time. More

by alexisagregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
Feb 22, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to work with you again.

February 20, 2025

I was in and out very quickly. And I was happy with the results. Thanks More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 20, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

February 19, 2025

Superior process including use of technology. I received texted video with clear view of my car’s undercarriage and service pro explanation of the status of wearable parts and clear common sense More

by joealutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Daniel
Feb 19, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if there's anything else we can do to assist- we hope to work with you again!

February 18, 2025

Service has improved with regards to timeliness. Car was done within promised timeframe. Reminded me that inspection was due and did inspection and emissions testing in addition to requested service More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Feb 18, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road with all the service you need! We hope to see you again.

February 18, 2025

Professional service always at this dealership. Cody, take good care of me when I come there. More

by Verrona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service department, Ed Adams
Feb 18, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We value your loyalty, and look forward to working with you again.

February 18, 2025

Service is always great and the people are friendly and polite. I will always recommend the Monroeville service center and dealership. More

by schlereth.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Feb 19, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We value your continued loyalty, and look forward to serving you again.

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