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#1 Cochran Ford Monroeville

Monroeville, PA

4.2
379 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 379 reviews

November 20, 2019

Good service with interest I believe the service department was interested in resolving the problem i’ve Been having for several months. Sean was very helpful and explained the More

by Toby221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Jaroudi, Ali Elsaadawy
Nov 20, 2019 -

#1 Cochran Ford Monroeville responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ford of Monroeville and we hope to see you again soon!

November 19, 2019

happy with the outcome Walking in I did not want to buy an SUV just a car. Mr. Adams was very knowledgeable, pleasant and he askI don about my needs. I left with an SUV and More

by debbie.harding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the Finance person name he was knowledgeable, friendly. The front dest woman was also., Ed Adams
Nov 20, 2019 -

#1 Cochran Ford Monroeville responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

November 16, 2019

ford service the service was quick and good at a fair price. Ali is always ready to help in way he can. it makes no different when you get to the dealership, he i More

by raynvern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Elsaadawy
Nov 18, 2019 -

#1 Cochran Ford Monroeville responded

Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction!

November 14, 2019

Great work at a fair price. You get what you pay for and at this Ford Dealership they do great work and don't overcharge. Shawn the Service Manager and Joe and everyone in Servic More

by LVSTANGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Jaroudi, Shawn Patterson, Ali Elsaadawy
Nov 15, 2019 -

#1 Cochran Ford Monroeville responded

We're pleased to know we have been able to exceed your expectations and really help you out!

October 30, 2019

After my car was serviced I have not experienced the problem I was having as of today. Shawn was very helpful and I appreciate his help he gave me! Great job! More

by Marcy
Recommend Dealer
Yes
Employees Worked With
SHAWN
Oct 30, 2019 -

#1 Cochran Ford Monroeville responded

Hi, we are very happy we could provide you with a positive experience!

September 24, 2019

Shawn Patterson provided wonderful service! We always have our Fusion serviced here, this was the dealership we purchased our car from. The service department is efficiently run. The actual work More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson
Sep 25, 2019 -

#1 Cochran Ford Monroeville responded

Thank you for the positive comments, Donna!

September 10, 2019

great service They got my car into the shop right away at my service appointment time. It was fixed in about 90 minutes, ahead of the time estimate they gave me. T More

by nhazard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 11, 2019 -

#1 Cochran Ford Monroeville responded

We are so happy to hear that everything went quickly and to your satisfaction! Thank you for highlighting Joseph!

August 11, 2019

Always a fair price and great service.. They really do care about the customer and always greet me when I arrive for service work and they always keep me informed of the progress and point o More

by LVSTANGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Jaroudi, Bob Lauer, Ali Elsaadawy
Aug 12, 2019 -

#1 Cochran Ford Monroeville responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Ford of Monroeville and we hope to see you again.

Aug 12, 2019 -

LVSTANGA responded

I forgot to mention Shawn Patterson, the Service Manager. He pays attention to all of his customers and makes the service experience 100% satisfactory. I always enjoy working with him.

August 10, 2019

Great car buying experience I was treated exceptionally well by the staff at Monroeville Ford. Sean my sales rep made my car buying experience go smoothly. Sean is a very consci More

by Dr Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam in finance , Sean Sperber
Aug 12, 2019 -

#1 Cochran Ford Monroeville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2019

Great experience My experience at Day ford was exceptional! No pressure, friendly sales team from the initial phone call to driving the truck off the lot! Bob Lauer, More

by rmdavies@kent.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kukic , Bob Lauer, Ed Adams
Aug 06, 2019 -

#1 Cochran Ford Monroeville responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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