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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
498 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 498 reviews

March 05, 2025

The service was very good, Austin is great to deal with, and as always I am taken care of quickly. Thanks for your service. More

by jemink6751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel , Ed Adams
Mar 06, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We value your loyalty, and look forward to serving you again.

March 03, 2025

The whole experience was excellent. Jacob was very helpful. Got a car that I’m very happy with More

by kldonati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy
Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your great experience with us! We hope you're enjoying your new car.

March 03, 2025

The #1 COCHRAN Ford Monroeville is very efficient and the facility is very clean. The service person kept me informed on what was going on. More

by Harpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again!

March 02, 2025

They were very thorough, flexible and accommodating. Top notch service done right. It’s nice for online scheduling. More

by mid15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Jason Mossing
Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to work with you again.

March 02, 2025

This dealership provided great survice in a timely manner. The mechanic was very polite and even sent a video of his progress while working in my vehicle. More

by rwade03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Mar 04, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for sharing your experience with us! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if you need anything else- we hope to see you again!

March 01, 2025

Always a pleasure working with this staff. Happy with another f150. Jacob went above and beyond to get the deal I needed. With lots of help from financing. Appreciate you all! More

by Lwspieler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Vinny, Charlie
Mar 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the great review! It's our pleasure to help. We appreciate your loyalty, and hope you're enjoying your new truck!

March 01, 2025

Repair so far has corrected conditions that another dealership created with previous repairs. Will be utilizing their service department facility for service for my ford vehicles in the future. More

by toddphillips01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Alex service department
Mar 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for making us your Ford service home! We look forward to working with you again.

February 28, 2025

Have had great experience with service advisor Austin Gockel. Always get an email or text when my vehicle is ready. Austin has been very helpful and courteous when picking up my vehicle. Will be back for More

by jfprucnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Mar 01, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We appreciate the kind words, and will pass along your praise to our team. Thank you for making us your service home- we look forward to working with you again!

February 28, 2025

Jacob was absolutely fantastic . No pressure just a total willingness and want to help me find the right car! Success!!! The Manager and your man in finance were equally terrific. More

by allysnana2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy, Justin Capozzi
Feb 28, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We will be sure to pass along your praise to our entire team. We appreciate you choosing to work with us, and hope you're enjoying your new car!

February 26, 2025

Drop off is so easy. Received call from Cody early in the morning with questions on mileage service recommended. Always great service from them. Vehicle was ready promptl More

by dianascott305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 26, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road with the service you need! Thank you for making us your service home. We look forward to serving you again!

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