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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
498 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 498 reviews

March 17, 2025

I was pleased with the service from start to end and the professionalism of staff More

by Tutdante 1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel 6 star
Mar 20, 2025 -

#1 Cochran Ford Monroeville responded

We're glad to hear it! Thanks for choosing to work with us- we hope to see you again.

March 16, 2025

Excellent service in a timely manner even on a busy Friday. Thank you very much! More

by evanchooskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 17, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

March 16, 2025

I used the concierge valet for the first time. It was super convenient. The service was great. Everyone I dealt with was awesome. More

by austen.burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Mar 17, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We're glad to hear you enjoyed your experience with us, and hope to see you again.

March 14, 2025

Friendly and quick truck was done when they said . had it in for inspection and oil change More

by Loupalmer1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Mar 15, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

March 14, 2025

Very knowledgeable and friendly. They made the process very simple. I would definitely recommend them. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lay, Vinnie Divittorio
Mar 15, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

March 13, 2025

Very polite and knowledgeable took the time to explain everything we needed, Jacob are salesman kept in touch with us to let us know, everything that was going on. Even though 2 vehicles we looked at got More

by kimiko67228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Capozzi
Mar 15, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your great experience with us! We're always proud to hear when our team goes above and beyond for our customers. We appreciate you choosing to work with us, and hope you're enjoying your new car!

March 12, 2025

Took our Bronco for an inspection & the work was done well & in a timely manor More

by jeri1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 15, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

March 09, 2025

Austin, my service advisor was very responsive through the process and was very knowledgeable and personal throughout the overall experience. More

by Kevin McNellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Mar 11, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the great review! We're happy to help. Please let us know if you need anything else- we hope to see you again!

March 09, 2025

Their website repeated offers services that the dealership doesn't offer (at home service, courtesy rides, vehicle drop offs, etc) and until that issue is fixed I absolutely cannot recommend this d More

by j.jon.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody albritton
Mar 15, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for notifying us- following an audit of our site, we believe all offerings listed are accurate. If you have found any information contradictory to this finding, please email us at feedback@cochran.com. We want to be sure all our websites provide accurate information to our customers. Thank you.

March 05, 2025

They were very professional and friendly. They were very busy on this day so my oil change and tire rotation did take a little longer than last time. More

by gwsilvestri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 06, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! We appreciate your understanding, and hope for the opportunity to work with you again.

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