#1 Cochran Ford Monroeville

Our salesman Jacob was helpful in us making our decision because of the knowledge he had. He was able to inform us and answer all our questions made it it’s much easier for us. because of the knowledge he had. He was able to inform us and answer all our questions made it it’s much easier for us. More

Ford Monroeville treats their customers with care and handles business professionally. I have never had a repair or service done on my car that wasn’t high quality. handles business professionally. I have never had a repair or service done on my car that wasn’t high quality. More

Ed handled my business and he was great very fast and helpful. The store was clean and the staff very welcoming helpful. The store was clean and the staff very welcoming More

I brought my bronco in for an oil change and recall inspection. Service was quick and friendly. inspection. Service was quick and friendly. More

All the gentlemen I worked with here were polite and willing to negotiate with me. Everyone seemed like they weren’t trying to rip me off or sell anything extra. willing to negotiate with me. Everyone seemed like they weren’t trying to rip me off or sell anything extra. More

I purchased and service my Mach-E at the Monroeville dealership. I have nothing but good things to say about how I have been treated. dealership. I have nothing but good things to say about how I have been treated. More

Austin G. Is the bomb he’s amazing always helpful he always responds to my many text and always gives me the best prices than he can! He’s very helpful, he’s a Is the bomb he’s amazing always helpful he always responds to my many text and always gives me the best prices than he can! He’s very helpful, he’s a real cool dude!! Remembers me all the time!! love working with him. More

I brought my car in to get serviced and was told it would be a few days to get it repaired. It took over two weeks to get my car back. During that two weeks I was told on two separate occasions that my car w be a few days to get it repaired. It took over two weeks to get my car back. During that two weeks I was told on two separate occasions that my car would be ready the next day. It wasn’t. When I inquired why it wasn’t ready I was told they were waiting on parts. Mind you, I was told this on day 2. And then agin on day 11 or 12. The associate that was assigned to help me lied to me on two separate occasions. I had to drive to the shop and request the manager because I could not get a straight answer. When I spoke with the service manager, he promised I would have my car on the following Monday. That didn’t happen. My car was not ready until that Tuesday. When I arrived to pick up my car, the service associate informed me that the service technician put a dent in my driver’s door. He also said that they took it to their body shop to an estimate and he expected to have the estimate back the next day. He would call me so I could schedule a time with the body shop to have my door repaired. It’s now four days since I picked up my car and I still have not heard back from your associate. This is just one more time I was lied to. This is the worst experience I have every had with a repair shop in my entire life. More

Was a very good and a very fast service event with a good service manager service manager More

The service advisor is very informative about everything that they were doing for me and helpful that they were doing for me and helpful More