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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
498 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 498 reviews

March 27, 2025

The location is convenient, the appearance is clean and welcoming, the selection of vehicles is outstanding, and the salesforce is extremely pleasant. But, I wondered why there were no women on the team. More

by Katydid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy, Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for sharing your experience with us! It's our pleasure to help. We value our entire workforce, including the women who make it all possible within every department of our company. We're always looking to add more valued members to our team!

March 25, 2025

Very easy to deal with and friendly. Highly recommend. Jacob will help you with whatever your needs are. More

by zc6379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy, Mike Bonetti, Justin Capozzi
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We look forward to welcoming you back for your next visit.

March 25, 2025

Never deal with them again. Will never buy a vehicle from them again .Buy a new vehicle get a used spare tire More

by tom Polovina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Loy
Apr 01, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us- we are sorry to hear it did not meet our standards for excellence. We'd like to know more about your concerns so that we may have an opportunity to make things right. Please email us with best contact information and details about your experience at feedback@cochran.com so that we can better assist. We look forward to reaching a resolution together.

March 24, 2025

I had an amazing experience at Cochran Ford Julian was amazing. I will recommend him to friends and family More

by ggamrat44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mager
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending us! We hope for the opportunity to work with you again.

March 23, 2025

From the moment of my arrival, I was greeted with professionalism by the team in the service department. More

by cjmanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Austin and Cody
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

March 23, 2025

We brought our Ford in for service and they took care of everything. Another shop had quoted us for work that ended up not being necessary. So glad we can trust #1 Cochran Ford! Quality repairs and really n More

by laura.peckyno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! It's our pleasure to provide straightforward and simple service. Please let us know if you need anything else!

March 23, 2025

I’m very happy with the service I received and everybody is very pleasant and polite More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thanks for the kind review! It's our pleasure to help. We hope to see you again!

March 22, 2025

Everyone we dealt with did everything they could to make the vehicle I wanted possible. More

by dcwolfe99772
Recommend Dealer
Yes
Employees Worked With
Mason Mcdonough
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help! Thank you for choosing to work with us. We hope you're enjoying your new car!

March 21, 2025

Everyone was very nice and helpful. They took time to explain the step by step process and made it easy to understand! More

by Amie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Mar 21, 2025 -

Amie responded

Mr. Austin Gockel is great at his job! He took his time and explained to me where I could understand. He answered my questions in the same way. Being a woman knowing nothing about cars. He really made me feel at ease. Thank you!

Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

March 21, 2025

The service fixed the problem with my vehicle’s connected services. Everything has been resolved and the car is better than when I started leasing it. Communication was good on the day that I brought it, but More

by zackbruno81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 25, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your experience with us! We apologize for any difficulty you had in reaching our team, and are glad we were ultimately able to resolve your concerns. Please let us know if there's anything else we can do to assist!

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