#1 Cochran Ford Monroeville
Monroeville, PA
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I dealt with a sales associate named Eddie with my purchase of my new Escape and my experience was nothing short of spectacular. He took his time to find me the best deal possible and put me in the ex purchase of my new Escape and my experience was nothing short of spectacular. He took his time to find me the best deal possible and put me in the exact Escape I was looking for. I usually do not deal with the same dealership twice because I did not have a good experience with them but that was not the case here. I took his business card and told him I'll see him next year when my wife's lease is up on her car. Thanks again to Eddie and the entire staff that I interacted with and I look forward to doing business again with Ford of Monroeville. More
Eddie Adams was a pleasure to deal with! Very responsive and a "no xxxxxxxx" kind of guy with a lot of hustle and energy. He's the guy to get the deal done! Wasn't disappointed! Thanks, Eddie! and a "no xxxxxxxx" kind of guy with a lot of hustle and energy. He's the guy to get the deal done! Wasn't disappointed! Thanks, Eddie! More
Buyers beware. This is an awful dealership. From not fixing my car and when I went in to see about a trade in the salesmen kept my keys and kept me there for over 3 hours. He made me feel extremely unco fixing my car and when I went in to see about a trade in the salesmen kept my keys and kept me there for over 3 hours. He made me feel extremely uncomfortable. I'll never step foot in there again. More
Process was straightforward and kept as simple as possible. Bob and the finance staff didn't play any games you might find at other dealers. They were also able to provide a competitive price on the possible. Bob and the finance staff didn't play any games you might find at other dealers. They were also able to provide a competitive price on the vehicle I purchased even in the current market, which speaks volumes about their commitment to customers. More
If you plan on buying a car from Ford of Monroeville leave while you can. They sale used cars that have serious mechanical issues with warranties and do not fix them. Their staff from sales to service t leave while you can. They sale used cars that have serious mechanical issues with warranties and do not fix them. Their staff from sales to service to the general manager are inadequate and string you along so as not to fix the vehicle. They have been turned in to The State Attorney Generals office. Go somewhere else .Trust me on this. More
This dealership went above and beyond expectations. We were extremely pleased with Andrew, Heather and Joselyn. We love our purchase of the Mercedes. It’s good to feel kindness, not just see it. Thank you were extremely pleased with Andrew, Heather and Joselyn. We love our purchase of the Mercedes. It’s good to feel kindness, not just see it. Thank you all! More
From sales to service dept the people there are fantastic! Thank you for another great service visit and also washing my car Greg and Jeff! fantastic! Thank you for another great service visit and also washing my car Greg and Jeff! More
Manny was extremely gracious for our business. He was polite and easy to talk to while listening to our requests and getting us to a price we were comfortable with. Even though we were there very much pa polite and easy to talk to while listening to our requests and getting us to a price we were comfortable with. Even though we were there very much past closing time, Manny and Adam were patient and didn’t rush us through the process. More
Steve was great and attentive. We had a good purchase, was long time to finish but no fault of anyone... we were satisfied and they made it very satisfying. was long time to finish but no fault of anyone... we were satisfied and they made it very satisfying. More