#1 Cochran Ford Monroeville

Review Quick, honest, and thorough. very happy with the service. Paid over the phone, parked up front, and P/U Sunday was very convenient!! Just like a Pen Quick, honest, and thorough. very happy with the service. Paid over the phone, parked up front, and P/U Sunday was very convenient!! Just like a Penske shop. Nice work! More

Shawn patterson Shawn Patterson is exceptional in his job!! He's always courteous, friendly, and knows his job well. More dealerships need men like Shawn!! His know Shawn Patterson is exceptional in his job!! He's always courteous, friendly, and knows his job well. More dealerships need men like Shawn!! His knowledge is also remarkable. More

Great Experience I made my appointment online for annual inspection. Although the online appointment did not show on the schedule, Shawn was accommodating and friendly I made my appointment online for annual inspection. Although the online appointment did not show on the schedule, Shawn was accommodating and friendly. He got my car in for services with a smile although i know it added to the stress of the day. More

I was in and out quicker than expected. The service went quicker than I had expected. I was given some information on the advertised recall for my steering wheel, but I was told that the pa The service went quicker than I had expected. I was given some information on the advertised recall for my steering wheel, but I was told that the parts were not even ready. More

Good Service Having my SUV serviced at Day Ford is rarely a long wait. They get you in and out. The customer lounge is comfortable and clean. Having my SUV serviced at Day Ford is rarely a long wait. They get you in and out. The customer lounge is comfortable and clean. More

Inspection Early to appointment and my vehicle still went back for service 45 minutes after appointment time. I was not notified of the delay. I had to ask what Early to appointment and my vehicle still went back for service 45 minutes after appointment time. I was not notified of the delay. I had to ask what the status was. Also was not able to pull in for service I had to park in a space and when my vehicle was finished it was not in the garage they place it in a parking space. It was a nice day other cars were getting washed and mines did not get washed. I had to ask a sales guy on the floor if he could wash it. Overall not a good experience. I was ready to trade my car in there because I had a great experience with Eric Jones but now I'm second guessing come back because of the service I received. More

New Car Purchase Everyone at the dealership was extremely helpful in the purchase of our new car, including finding the X-Plan Vehicle Pricing certificate to make our Everyone at the dealership was extremely helpful in the purchase of our new car, including finding the X-Plan Vehicle Pricing certificate to make our deal the best deal possible. More

Great and friendly service! Drop off was painless, the repair was done in time allotted and I received a call message for pick up. Plus my request for a car wash was done with n Drop off was painless, the repair was done in time allotted and I received a call message for pick up. Plus my request for a car wash was done with no delay. I was totally satisfied with the service. More

Good Service They did what we asked and there were no additional problems or costs. They have been lacking on keeping the customer waiting area stocked with refre They did what we asked and there were no additional problems or costs. They have been lacking on keeping the customer waiting area stocked with refrehments. You have to pay for water now and all of the good sweet danishs to have with coffee are all gone. More

Good rapport, good experience Staff answered all our questions, no rush treatment from anyone. Test drove 2 cars before deciding, features explained very well. Very personable, kno Staff answered all our questions, no rush treatment from anyone. Test drove 2 cars before deciding, features explained very well. Very personable, knowledgeable, accommodating staff. More