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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
478 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 478 reviews

March 30, 2018

Oil change Shawn is the best service adviser. Pleasant and friendly. Knowledgeable and customer first attitude. There was a small issue, and Shawn handled it per More

by PAWDERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn patterson
March 30, 2018

Inspection and complete package. It was timely, professional courteous. Lounge area is comfortable. Amenities could be improved, i.e. mornings might have something better than package More

by dick.reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, service mgr.
March 30, 2018

Employees are very nice and helpful Eric Jones was very helpful with the whole process. Everyone we encountered were friendly. The selection of cars and prices were reasonable. I would More

by A_FURRER89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
March 28, 2018

Good Service Having my SUV serviced at Day Ford is rarely a long wait. They get you in and out. The customer lounge is comfortable and clean. More

by KROMEJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams
March 28, 2018

Review Quick, honest, and thorough. very happy with the service. Paid over the phone, parked up front, and P/U Sunday was very convenient!! Just like a Pen More

by jwallace37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sat Morning shift 1.....
March 28, 2018

Shawn patterson Shawn Patterson is exceptional in his job!! He's always courteous, friendly, and knows his job well. More dealerships need men like Shawn!! His know More

by DLENNEX96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson
March 28, 2018

Great Experience I made my appointment online for annual inspection. Although the online appointment did not show on the schedule, Shawn was accommodating and friendly More

by hlewis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Patterson
March 28, 2018

I was in and out quicker than expected. The service went quicker than I had expected. I was given some information on the advertised recall for my steering wheel, but I was told that the pa More

by SOLOMON1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jory Dailey
March 27, 2018

New Car Purchase Everyone at the dealership was extremely helpful in the purchase of our new car, including finding the X-Plan Vehicle Pricing certificate to make our More

by VZDOUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne Richards and Amy in Finance
March 27, 2018

Great and friendly service! Drop off was painless, the repair was done in time allotted and I received a call message for pick up. Plus my request for a car wash was done with n More

by JJDFILAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jory Dailey
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