#1 Cochran Ford Monroeville

Service was easy to schedule and was an overall excellent experience. I’ll definitely return for future service. experience. I’ll definitely return for future service. More

Fast, professional service with fantastic communication from the service desk and Austin, in particular. A+ from the service desk and Austin, in particular. A+ More

The staff was very professional, kept me up to date on the progress of my vehicle repair, and made sure I was well taken care of with my warranty claim and that everything would be covered as needed. the progress of my vehicle repair, and made sure I was well taken care of with my warranty claim and that everything would be covered as needed. More

From the appointment made to the completion of the work, everything was done for the benefit of the customer. everything was done for the benefit of the customer. More

Friendly patient with me answered the question that was asked made it enjoyable to buy my new Bronco asked made it enjoyable to buy my new Bronco More

Every time people go to the dealership something else goes wrong now charging system busted I think it’s on purpose so you gotta pay for service had a few recalls they had to do for free and I think they goes wrong now charging system busted I think it’s on purpose so you gotta pay for service had a few recalls they had to do for free and I think they neglected to update the system software in my vehicle I had no problem before and there 10 inspections crap is crap then I gotta go back and they’ll do some more damage to my vehicle I need this vehicle to work no vehicle no money 💴 I’m poor as it is More

Knowledgeable, competent, courteous and respectful and considerate of my time. Thank you very much for following up considerate of my time. Thank you very much for following up More

The service group worked through several challenging issues to address the check engine light failure and other issues. issues to address the check engine light failure and other issues. More

Service department poor communication. Did not fix issue next day engine light on again. 2 times less than 10k miles same issue still not fixed. Cam phasers are known issue some how it's Did not fix issue next day engine light on again. 2 times less than 10k miles same issue still not fixed. Cam phasers are known issue some how it's my fault they talk in circles. Horrible More

Great Dealership No pressure sales True to there word from start to finish Sales Staff and Service You can trust Also Internet Sales was spot on about making the appointment Managers step up when I made from start to finish Sales Staff and Service You can trust Also Internet Sales was spot on about making the appointment Managers step up when I made them aware of a slight problem handle it very well got the car fixed with no hassle More