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#1 Cochran Ford Monroeville

Monroeville, PA

4.1
376 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 376 reviews

September 21, 2018

Super awesome Went in to look at a used truck. Was greeted immediately in a friendly manner with no pressure. Explained what I wanted and what I had to put down. More

by Harleymc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Elsaadawy, Justin Capozzi
Oct 08, 2018 -

#1 Cochran Ford Monroeville responded

Thank you Harley! We really appreciate the continued loyalty! Let us know if you need anything or if we can be of help in any sort of way. Thank you!

September 20, 2018

Inspection, oil change and tire rotation I dropped my car off and was promptly given a ride to work. The driver was pleasant and picked me up from work on time to be returned to my car. The More

by Carol B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Elsaadawy
Oct 08, 2018 -

#1 Cochran Ford Monroeville responded

Thank you Carol! We appreciate the equally friendly review! We loved working with you and can't wait to see you again!

September 09, 2018

Excellent and very accommodating. Ted did a great job was very accommodating. Did not have to wait that long. Went into the nice clean lounge and had a cup of delicious coffee ?? Tha More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted service
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thanks Gus! We make sure the coffee is good because we drink it too lol. We appreciate the review and your business with us!

September 04, 2018

oil change on my 2018 f150 They kept me informed on my truck when it was in for service. They got me in at my time slot for my appointment and got me out in a timely matter More

by Ford guy jerry33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thanks Jerry! Let us know if you need anything esle from us, and we look forward to next time!

September 02, 2018

They took great care Sean sold me my perfect truck I was looking for this for about a year. They gave me a great trade alot more than waltz and wind Ford. Needed More

by Ron136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kukic, Sean Sperber
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thanks for the review of our team members. Both Sean and Adam are great at what they do and we'll pass this on to them! Let us know if you need anything else!

August 31, 2018

Great Experience I stopped in to look at Ford's Pick-ups. I have never driven a Ford.. Ali my salesman took me for a test drive. Between Ali and the feel and ride o More

by Barbecon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Horvath , Ali Elsaadawy
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thank you so much for the review! We always want every customer to walk away comfortable so we're glad to have succeeded with you! We look forward to seeing you again.

August 23, 2018

The best! This was the best service experience of my life. From the service coordinator to the the parts guy to the technician, everyone was most helpful and kn More

by John A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Tommy, and Shawn
Sep 18, 2018 -

#1 Cochran Ford Monroeville responded

Thanks John! Glad to here the staff took great care of you! Let us know if you need anything!

August 14, 2018

Through The worker who took my car in was kind, supportive and responsive. While my car needed a daunting amount of work, she explained everything, told me wh More

by Debsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Elsaadawy
Sep 04, 2018 -

#1 Cochran Ford Monroeville responded

Thank you so much for the great review! We appreciate the kind words and feedback. We'll keep this in mind going forward. Thanks again!

August 06, 2018

Inspection and Oil Change Always drop of my car in the evening and pick up the next day. Stopped early afternoon to pick up something i needed in my vehicle and was surprised More

by jcvmanager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employee
Aug 06, 2018 -

#1 Cochran Ford Monroeville responded

Thank you for the great review with genuine piece of feedback. We'll keep it in mind going forward. Thanks again for being a great partner to work with.

July 31, 2018

Focus Purchase Courteous, Efficient. Your internet representative was the only one from all of the local dealers who responded to my inquiries. Eddie was very good a More

by mstorms42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Adams, Justin Capozzi
Aug 03, 2018 -

#1 Cochran Ford Monroeville responded

Thank you! We'll pass this on to the guys, but you should know they loved working with you as well! Thanks again and have a great weekend!

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