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#1 Cochran Ford Monroeville

Monroeville, PA

4.7
796 Reviews

3696 William Penn Highway

Monroeville, PA

15146

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Showing 796 reviews

January 03, 2026

The service team always exceeds my expectations. The communication that I receive is top notch. Cody is awesome to work with. More

by ycarey716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Albritton
January 02, 2026

They only care about taking your money not helping you. I took my truck here for a slight rattle noise only for them to “fix” it. Problem only got worse now my engine light is on. My associate was rude he More

by delricopullie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kody
January 02, 2026

I had a lot of concerns when I brought my recently purchased 2019 Nautilus.I felt Cody listened and was very reassuring. More

by sessomsr541
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody/gentlemen from sales
December 30, 2025

Julian was the best sales person I ever had when looking for a car! Keep him on your staff More

by 934ravine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for the glowing review! We appreciate you choosing to work with us, and hope you're enjoying your new car.

December 29, 2025

Mason McDonough was great. Very knowledgeable and helped me get all the exact options I wanted in a new truck. Would definitely recommend to family and friends. More

by Jimmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason McDonough
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending our team! We appreciate you choosing to work with us, and hope you're enjoying your new car.

December 29, 2025

The service tech David Thompson was very helpful is getting my situation figured out in a timely and professional manner. I would bring my vehicles back there based on his approach to my needs. I wou More

by Michael.mccormack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for recommending our team! It's our pleasure to help. Please let us know if you need anything else- we hope to see you again!

December 29, 2025

The issue we had serviced was not fixed. However, we were charged for other services totaling $869. All of the sensors on my vehicle are disabled. I do not have power steering. My ABS li More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not deal with anyone in sales or finance, just service.
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

Thank you for bringing your concerns to our attention. We want to ensure that everything is running properly and would appreciate the opportunity to address your concerns. Please give us a call so that we can get you scheduled to take another look.

December 26, 2025

Austin was very helpful, professional, and friendly. He answered all of my questions and was prompt with service. Very impressed. More

by Bree
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

December 26, 2025

Everything was great from scheduling the appointment to checking in. Everyone was friendly and courteous. The cashier process was easy and she explained everything and super nice. More

by wratesic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help- we hope to see you again!

December 24, 2025

Great people. Great service Thanks David Tompson Appreciate your guidance with the new tires Great tidy great price More

by mceraso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson, Justin Capozzi
Dec 31, 2025 -

#1 Cochran Ford Monroeville responded

We're happy to help keep you running smoothly! Please let us know if there is anything else we can do to assist.

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