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#1 Cochran Ford Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.7
900 Reviews
Call Dealership (412) 856-0600
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3696 William Penn Highway

Monroeville, PA

15146

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Showing 900 reviews

March 25, 2026

After an almost year long search/ try to get a newer f150 Cochran was able to make our dreams a reality. Bought many vehicles in my lifetime but hands down easiest and quickest process on buying a new/ used More

by gpclandscaping
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer
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March 24, 2026

Over serving and didn’t fix my car. Worst experience. Will definitely pursue a lawsuit More

by mrcuilong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your concerns with us. We would like the opportunity to look into what occurred on your visit. Please give us a call directly or email us with contact information and details at feedback@cochran.com. We look forward to reaching a resolution together.

March 23, 2026

The mechanics who performed the work on my truck was excellent. Service manager was great!!! More

by Kcfh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with these departments
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

March 22, 2026

Caring, best service, and is there when needed. .The location for me is excellent. They take you on time for service. More

by Dorothy Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Thompson, service department
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for making us your service home! It's our pleasure to help keep you running smoothly. We look forward to seeing you again!

March 22, 2026

Received exceptional service with all! !! Everything was explained to me as I am 89 years old!!! More

by Dorothy Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mossing, Sean Sperber, Justin Capozzi
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! It's our pleasure to provide comprehensive and courteous service. Please let us know if you need anything else- we hope to see you again!

March 19, 2026

They were kind, polite, and made the whole experience enjoyable and stress free while keeping me updated. More

by Peanut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Loy, Bob Lauer, Mike Bonetti, David Cincarik, Ed Adams, Jason Mossing, Sean Sperber, Newton Da Silva, Ali Elsaadawy, Justin Capozzi, Eric Jones
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! It's our pleasure to help. We hope to see you again!

March 17, 2026

Rebuilt transmission tllo only a few days and the service advisor could not have been nicer More

by lawrencemacklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was very good corey
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

It's our pleasure to help! Please let us know if you need anything else- we hope to see you again.

March 17, 2026

Cochran Ford Monroeville Service was only interested in transferring me to sales (tried to FOUR TIMES while I was asking questions about the repairs I supposedly needed) and getting my Bronco as a trade in More

by nothanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for taking the time to share your concerns with us. We understand how frustrating it is to face significant repairs on your vehicle. We apologize for any difficulty you faced in your communications with our team, and are glad to hear you were able to get the issue resolved. Please let us know if there is anything we can do to reach a resolution together.

March 15, 2026

Austin was awesome to work with during my repair. He made the whole process of using my extended warranty so much easier. I hope the dealership realizes what an asset he is to their service departm More

by Betty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Gockel
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Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! We will be sure to pass along your praise to our team. Please let us know if you need anything else- we hope to see you again!

March 15, 2026

Just an inspection sticker replacement, but the service center employees are always polite, professional and (not for a lack of a better words) in a good mood. More

by mhutchison854@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown. Didn’t inquire.
Report | Print
Mar 25, 2026 -

#1 Cochran Ford Monroeville responded

Thank you for the kind review! It's our pleasure to help keep you running smoothly. We look forward to seeing you again!

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