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#1 Cochran Ford Butler County

Butler, PA

Overview
Reviews
Vehicles
4.8
140 Reviews
Call Dealership (724) 287-2766

400 S Main St.

Butler, PA

16001

Directions

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Showing 140 reviews

April 09, 2025

Great car buying experience, Tyler was extremely knowledgeable and patient. Mike in finance was very up front with me and willing to go above and beyond to help me with figuring out payments More

by jake kaltenbach
Recommend Dealer
Yes
Employees Worked With
Tyler Pesci
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Apr 12, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your great experience with us! It's our pleasure to help. We appreciate you choosing us, and hope you're enjoying your new car!

April 09, 2025

After I checked in, 15 seconds later we were sharing stories and having a great conversation. Before I knew it, my appointment was done. Thanks #1Cochran More

by Philip McDowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 12, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road with the service you need! We hope for the opportunity to work with you again.

April 08, 2025

The service team was very helpful and professional. They answered all of my questions and finished the work quickly. More

by Dbarthel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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Apr 12, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist.

April 07, 2025

Sean registered me as a new customer and exceeded my expectations for my super duty - excellent service experience. More

by Msft_Dconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McKain
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Apr 12, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help! Thank you for giving us the opportunity to work with you. We hope to see you again!

April 07, 2025

What can I say, but the dealership does a great job of servicing my vehicle. More

by LPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Tyler Trimbur, Kate Durbin
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Apr 12, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help keep you running smoothly! Thank you for making us your service home. We look forward to seeing you again!

April 06, 2025

Very pleased with the courteous service and convenience of this dealership. I will definitely return for service in the future. More

by patriciadavis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Levi
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Apr 06, 2025 -

patriciadavis5 responded

Levi was very courteous, and explained all the work that was done to my vehicle. Work was completed in a timely manner, and my vehicle was returned in a very clean condition. Which is something I appreciated.

Apr 06, 2025 -

patriciadavis5 responded

Thank you for the good job!

Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the kind review! It was our pleasure to work with you. We look forward to welcoming you back for your next visit!

April 06, 2025

Good communication about what needs repaired. I like the video explanation. The pick up and delivery service is great too if you can schedule enough in advance. More

by brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thanks for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. We hope for the opportunity to work with you again!

April 05, 2025

Tyler in the service department is great! Always keeps you informed on the status of your vehicle. More

by Rodgersgerry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the kind review! We will pass along your praise to our team. Please let us know if you need anything else- we hope to see you again!

April 05, 2025

Used disparaging remarks. Very unprofessional. Will be telling everyone to go to another local shop and dealer... More

by Robert Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sean mckain
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Apr 07, 2025 -

#1 Cochran Ford Butler County responded

Thank you for bringing your experience to our attention. We have a zero tolerance policy for unkind or distasteful language of any kind, and would like to know more about what happened so that we can take the appropriate action internally. Please email us with details at feedback@cochran.com so that we can better assist. We look forward to hearing from you.

April 05, 2025

Very easy to work with. service manager was polite and very good to communicate with More

by Pblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbi, Kate Durbin
Report | Print
Apr 07, 2025 -

#1 Cochran Ford Butler County responded

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

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